Brogan Cadillac Totowa

Excellent car buying experience with Adam My intent upon arriving at Brogan was to simply look at options for an SUV in my price range. Adam G greeted me and treated me with respect and high My intent upon arriving at Brogan was to simply look at options for an SUV in my price range. Adam G greeted me and treated me with respect and high customer service focus, even though I said I was only looking. He asked great questions to focus in on what I wanted and walked me to the 2009 Escalade that I ended up buying. Throughout the purchase process Adam professionally answered my questions. At the time of pickup, Adam spent a significant amount of time with me explaining all the features and buttons on the SUV. He demonstrated extensive knowledge about vehicles and mechanics, that when combined with his great personality made my buying experience exceptional. More

Very satisfied with Dennis Sloyan and Brogan I recently leased a 2016 SRX. This was the fourth vehicle that I leased or bought from Dennis Sloyan, first from Brogan. The vehicle is great and I hi I recently leased a 2016 SRX. This was the fourth vehicle that I leased or bought from Dennis Sloyan, first from Brogan. The vehicle is great and I highly recommend the product, no complaints at all. Dennis is wonderful. He knows the product thoroughly and has always taken the time to make sure that I have all the information that I need about the vehicle and my options while also being efficient and respecting my time. It is a pleasure to deal with someone who is friendly, honest and understands the words "customer service". Thank you Dennis! This was my first time at Brogan and I was impressed by the facilities and the friendly professionalism as well. They made the process of leasing a new vehicle as "painless" as possible! I would not hesitate to recommend both Dennis Sloyan and Brogan to anyone in the market for a Cadillac. More

Cadillac SRX I had a great experience at Brogan. Adam was extremely helpful and informative. Even though it was late and the showroom had already closed he took th I had a great experience at Brogan. Adam was extremely helpful and informative. Even though it was late and the showroom had already closed he took the time to go over every single feature of the car and made sure I was comfortable with it all. I walked in at around 7:30pm on a weeknight and dove out a few hours later with a new car. It was as easy a car buying experience as I have ever had. More

Knowledgeable, friendly Adam was great to deal with. Stayed late to help us pick up our new car and stood in the cold while explaining all the features since we had filled up Adam was great to deal with. Stayed late to help us pick up our new car and stood in the cold while explaining all the features since we had filled up the car with people! Very knowledgeable about cars, which I appreciate. More

Ask for Dennis Sloyan Dennis made my leasing experience stress free and exceeded my expectation. Dennis exemplified the service and experience you expect from Cadillac. H Dennis made my leasing experience stress free and exceeded my expectation. Dennis exemplified the service and experience you expect from Cadillac. He took his time to explain all the features of the vehicle and did whatever it took to get me in the new car at the price point I was looking for. Big thanks to Dennis Sloyan and Rakesh for all their help. More

excellent customer service My first interaction was with Cliff Bebee. He was informative and quickly arranged for a meeting to get me the car I wanted. Dennis Sloyan was the sal My first interaction was with Cliff Bebee. He was informative and quickly arranged for a meeting to get me the car I wanted. Dennis Sloyan was the salesperson who ultimately sold me on the cadillac. To me Brogan Cadillac is the crown jewel of the cadillac dealerships and both Dennis Sloyan and Cliff Bebee exemplify what Cadillac is all about. Attention to detail, knowledgeable and commitment to my needs are what makes Dennis and Cliff the best team I have ever worked with and I have purchased many vehicles over my lifetime. My hat is off the both of them and to cadillac. More

Cadillac xts4 Brogan Cadillac was overall experience very pleasant. Dennis was a very helpful explaininging the features of my new car.I would recommend the dealers Brogan Cadillac was overall experience very pleasant. Dennis was a very helpful explaininging the features of my new car.I would recommend the dealership to friends and family Thank You Joseph Rucereto More

Excellent buying experience at Brogan Cadillac My wife and I just leased a new car from Brogan. Our experience was excellent. The sales representative, Adam Gabriela, exceeded our expectations. My wife and I just leased a new car from Brogan. Our experience was excellent. The sales representative, Adam Gabriela, exceeded our expectations. He was able to get us the exact vehicle we needed at the price point we wanted. His professionalism, knowledge and follow-up is what will keep us as a return customer. I look forward to doing business with him in the future. More

Do Not Go There I have been a customer for over 10 years & 3 new Cadillac SRX. Since October 2014 & a repeat October 2015, I have had nightmare service. I came in for I have been a customer for over 10 years & 3 new Cadillac SRX. Since October 2014 & a repeat October 2015, I have had nightmare service. I came in for an oil change & in October 2014 left with a flood (from rain) on the passenger side of the car (front & back rugs) because someone in service left my windows open. I never returned to have my car cleaned I did it myself. Then this October 2015, I came in for an oil change (forgot my coupon & was told to email to them & it still has not been honored) & this time I left with a broken passenger side view mirror & a lifted bracket on the roof of my car. My mirror was replaced but my roof bracket has not been fixed. Also, I did attempt to purchase another new SRX and they let me walk away for haggling over $2000! Loyalty is not part of their business. I have taken my business to another dealer who cares about their customers. Shame on you Brogan Cadillac!! You deserve no stars & no business! More

Lease of my 2016 SRX I am a repeat customer and have an excellent experience with the dealership and their staff. The purchase process went smoothly. My sales rep, Ron Rod I am a repeat customer and have an excellent experience with the dealership and their staff. The purchase process went smoothly. My sales rep, Ron Rodriguez, was knowledgeable about the product, pursued all insentives available, kept me informed as to the progress of my purchase, and provided a seamless and stress free process. I am very happy with my new vehicle. The service staff has been excellent. My car was always serviced properly, clean, on time, and a loaner was always available if needed. More