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Brogan Cadillac Totowa - Service Center

Totowa, NJ

4.3
132 Reviews

132 Reviews of Brogan Cadillac Totowa - Service Center

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August 20, 2022

My experience with sales has been excellent. All my service appointments have been very accommodating and very professional More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Idone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Brogan Cadillac Totowa responded

Jay, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Brogan Cadillac team. Drive safely, and we hope to see you back!

August 11, 2022

Wonderful service writers. Gathered all information and performed needed work on time and within stated pricing. More

by Jdocjoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Santana Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Brogan Cadillac Totowa responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Brogan Cadillac team. Drive safely, and we hope to see you back!

July 20, 2022

Exceptional customer service by a friendly professional staff. The moment you enter the service reception area you feel welcome and appreciated as a customer. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole, Anthony and Yogi
Jul 20, 2022 -

Brogan Cadillac Totowa responded

Hi Bill - This feedback makes our day! Thank you for giving Brogan Cadillac your business and your awesome review. We look forward to seeing you next time!

July 01, 2022

I have been going there at least 15 yrs never had a problem very professional More

by carolvitale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Idone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Brogan Cadillac Totowa responded

We are so grateful for your 15+ years of business! Thank you for trusting Brogan Cadillac and for sharing your awesome feedback. We look forward to your next visit!

June 27, 2022

Tony always goes above and beyond to provide expert service. He's friendly knowledgeable and courteous. I have been a customer at Brogan for about 18 years. Best cadillac service department ever! More

by Mitka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Idone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Marmolejos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Santana Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Brogan Cadillac Totowa responded

Thank you for the great review! We are so glad to hear that Tony has delivered such successful service over the years. We appreciate your continued business and are looking forward to seeing you back at Brogan Cadillac!

June 21, 2022

I have been seeing Brogan and in particular, Ron from service for over 10 years. They do very good work and Ron Marmolejos is the reason I keep coming back. Ask for Ron M! -Tobias K More

by tmkspams@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Marmolejos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Brogan Cadillac Totowa responded

Thank you so much for this excellent review! We're thrilled you have enjoyed working with Ron and our team here at Brogan Cadillac. We appreciate your support and loyalty and we look forward to seeing you next time!

June 07, 2022

It was very easy to get an appointment for an oil change. When i got to the dealer I was immediately helped and they took my car. I waited just over a half hour and it was done. Very pleased with the serv More

by nancyd16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Marmolejos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Brogan Cadillac Totowa responded

Our sincerest thanks to you for taking the time to leave us this excellent review! We're thrilled that you felt getting an oil change here at Brogan Cadillac was accessible and smooth. We hope to continue working with you!

June 07, 2022

Well organized, clean, and neat. the employees are friendly, courteous, and professional. the service provided is prompt and accurate. More

by smorosidibe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Marmolejos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Brogan Cadillac Totowa responded

Your confidence in our work means the world to us! Thank you for choosing Brogan Cadillac and for sharing your positive feedback. We look forward to your next visit!

Jun 08, 2022 -

smorosidibe responded

Look forward to continuously servicing with you.

June 07, 2022

Picked ordered part they installed it also did oil ch. and rotation did not take long More

by WF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Idone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Marmolejos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Brogan Cadillac Totowa responded

We are thrilled that we could assist you with your parts and service needs! Thank you for choosing Brogan Cadillac and for stopping by to share your feedback. Have a wonderful day!

May 27, 2022

We went into the garage to get into the car and go to Home Depot for plants and the car wouldn’t start. It was doing weird things. So I called the dealership and they gave me a number to call for assista More

by Philoddo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Brogan Cadillac Totowa responded

We are happy to hear that our team could get you driving safely and smoothly again. Thank you so much for taking time to post about your experience! For all your future auto needs, Brogan Cadillac will be here to assist you.

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