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Victor Santana Sr
Victor Santana Sr at Brogan Cadillac Totowa

Victor Santana Sr

Service Consultant

Brogan Cadillac Totowa

112 route 46 East
Totowa, NJ 07512

5.0
37 Reviews
5.0

37 Reviews

Write a Review

37 Reviews of Victor Santana Sr

March 20, 2026

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Employee Rating

We have been clients of Brogan Cadillac for many years. We have never been disappointed with the showroom service or repair service and recommend both Brogan and Cadillac to our friends More

by Audreykatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Idone, Ron Marmolejos, Frank Lopes, Alex Santos, Mike Perry, Mike Ferenchiak

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Mar 20, 2026

Brogan Cadillac Totowa responded

Hi Audreykatz, thank you for being a loyal customer of Brogan Cadillac! We're grateful for your trust and recommendations. We look forward to serving you for many more years!

August 01, 2025

Dealership Rating
Employee Rating

Jaclyn is one of the best service writers i have worked. Being a customer of Brogan for over 40 years is great to deal with someone who is professional, precise and attentive to your needs. More

by Linda
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Marmolejos

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Aug 01, 2025

Brogan Cadillac Totowa responded

Linda, knowing you've been with us for over 40 years warms our hearts! We’re thrilled to have earned your trust and loyalty. Your kind words about Jaclyn made our day. Thank you, from all of us at Brogan Cadillac!

July 27, 2025

Dealership Rating
Employee Rating

Great customer service, fast and professional, Melissa was awesome, I recommend this dealership to everybody. More

by John baladi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Lopes, Alex Santos

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Jul 29, 2025

Brogan Cadillac Totowa responded

John, we're delighted to hear you had such a good experience with Melissa! Thank you for recommending Brogan Cadillac and we hope to work with you in the future. Safe travels!

April 17, 2025

Dealership Rating
Employee Rating

Brogan's service department is the best. I couldn't be happier with their service. More

by gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Marmolejos

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Apr 18, 2025

Brogan Cadillac Totowa responded

We are grateful to have earned your business, Gary. Thanks for taking the time to leave us a review! - The Brogan Cadillac Team

March 04, 2025

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Employee Rating

When someone is talking about getting a Cadillac I think the be people who really care about making clients happy is Brogan Cadillac (Ronal Rodriguez) ℹ will say is the best. More

by roy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Idone, Ron Marmolejos, Frank Lopes, Alex Santos, Ron Rodriguez

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Mar 04, 2025

Brogan Cadillac Totowa responded

Roy, we're delighted to hear that Ronal and the team at Brogan Cadillac made such a positive impression on you. Thank you for sharing your experience with us!

April 19, 2024

Dealership Rating
Employee Rating

The dealer is being very nice to me in the many years I’ve been with them More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Marmolejos

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Apr 19, 2024

Brogan Cadillac Totowa responded

Reviews like this one make our day, William! Thanks from the Brogan Cadillac team!

July 08, 2023

Dealership Rating
Employee Rating

Good service as always. Returned looking better than when I brought it in. Highly recommend. More

by dorriedv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 10, 2023

Brogan Cadillac Totowa responded

Thanks for recommending Brogan Cadillac! We're thrilled we could get your vehicle back to you in fantastic condition. Safe travels, and we'll see you next time!

June 21, 2023

Dealership Rating
Employee Rating

Had service done. Always good. Very professional and personable and accommodating. Woud recommend if asked. More

by jlocrasto
Service Price Transparency
Recommend Dealer
Yes
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Jun 21, 2023

Brogan Cadillac Totowa responded

We're so glad to hear that you had a positive experience with our service department! Thank you for recommending us, and we look forward to assisting you again in the future. Have a great day! - The Brogan Cadillac Team

June 11, 2023

Dealership Rating
Employee Rating

It’s always been very serviceable and quick The service personnel are on point , and advisable More

by Flowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2023

Brogan Cadillac Totowa responded

Thank you for the review! We appreciate your support and hope to see you back at Brogan Cadillac. Safe travels!

April 25, 2023

Dealership Rating
Employee Rating

Victor is so professional, fast with the service on my vehicle. Keep up the good work. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 26, 2023

Brogan Cadillac Totowa responded

We're delighted that Victor welcomed you with prompt and professional service! Thanks for choosing Brogan Cadillac — we hope to see you again next time!

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