
Bronx Honda
Bronx, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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I would say, the customer service and management is very poor. I left my car over there for almost a week to change a tire but it never happened. On the day I bring my car back home, I stayed there from 11 poor. I left my car over there for almost a week to change a tire but it never happened. On the day I bring my car back home, I stayed there from 11 am till 5 pm in the evening.(They keep telling me the tire is coming from 11am till 5pm) . At the end the tire never came and they gave me a temporary fit. After that they said they will call me after the tire comes but they send me a message saying I need to reschedule. Meanwhile I was waiting for someone to call and reschedule me for my tire. They sent me a bill in a text message. After that I told them they haven’t fix my tire and I didn’t know what they were talking about and I might have to file a complaint against them. Then,They finally call and they replaced it almost in a time frame of a month. Which is ridiculous and so UNPROFESSIONAL for a company like Honda. Even if we go to regular car service they would change the tire with in 2 days time. I don’t know why it took them almost a month for my Honda. If this location really wants to do great they should have a proper management. This was the most horrible customer service I have ever had in the whole United States. I am taking my time to write this review hopping the customer like me doesn’t have to go through the same situation that I went through. And I Honda will take necessary action in coming days . Thank you More
Bronx Honda is the best.I had Outstanding customer Bronx Honda is the best. I had Outstanding customer service and Yesenia Rivera took a very good care of my car 🚙 Moreover, everyone of your staff Bronx Honda is the best. I had Outstanding customer service and Yesenia Rivera took a very good care of my car 🚙 Moreover, everyone of your staff was very nice to me. More
Very disrespectful, unfriendly, lack of respect and unprofessional. My appointment was a 8:00 am, the last time that my car was touched was at 10:41 am so it was ready but she didn't call me to pick it unprofessional. My appointment was a 8:00 am, the last time that my car was touched was at 10:41 am so it was ready but she didn't call me to pick it up until next day at 9 am I'm a uber driver I lost a day of work just because she didn't want to take the phone and make a call. More
Great sales team and finace department work with you to make the deal happen with the down payment you want so you can leave driving the car you want. make the deal happen with the down payment you want so you can leave driving the car you want. More
I am very grateful for the attention and speed they work, they look for a way to help you, very attentive, I recommend it to anyone they look for a way to help you, very attentive, I recommend it to anyone More
First off great job Peter for helping me get a car with my bad credit. Your so helpful I appreciate your work ethics and patience my bad credit. Your so helpful I appreciate your work ethics and patience More
Victor is the best guy he makes the process easy but the other lady yesenia had a bad attitude for no reason but everything else went smooth other lady yesenia had a bad attitude for no reason but everything else went smooth More
Never a long wait. Great quality of work. Great/ fair prices. Never any problems with my vehicle after service. Clean and safe atmosphere. Friendly staff. prices. Never any problems with my vehicle after service. Clean and safe atmosphere. Friendly staff. More
Victor was my service advisor and he was very generous from the start. My car had a recall and it took a good 6 hours for labor which isn't bad because I understand there was cars before me and I expected from the start. My car had a recall and it took a good 6 hours for labor which isn't bad because I understand there was cars before me and I expected that it was going to take that long. As long as my car is safe to drive and it was free I certainly don't have no complaints. More
This dealership met my needs with the product I was looking for. My salesman Angel was swift and efficient in getting the deal done. I would use this dealership again. looking for. My salesman Angel was swift and efficient in getting the deal done. I would use this dealership again. More