Bronx Honda

This service visit was much more pleasant than previous visits. The representative was very helpful and professional and nice. The appointments help. The spacing in the waiting area was good. visits. The representative was very helpful and professional and nice. The appointments help. The spacing in the waiting area was good. More

Very pleasant and efficient workers. Victor gives top customer service as usual and he always explains things and goes above and beyond to assist and answer questions customer service as usual and he always explains things and goes above and beyond to assist and answer questions More

The process was great. I left with a better car than I wanted. I would appreciate for things to be less secretive next time. They didn’t tell us the trade value of our old car until the end when we asked. wanted. I would appreciate for things to be less secretive next time. They didn’t tell us the trade value of our old car until the end when we asked. They showed us papers and took them when they left. Other than that I am really satisfied. More

I would say, the customer service and management is very poor. I left my car over there for almost a week to change a tire but it never happened. On the day I bring my car back home, I stayed there from 11 poor. I left my car over there for almost a week to change a tire but it never happened. On the day I bring my car back home, I stayed there from 11 am till 5 pm in the evening.(They keep telling me the tire is coming from 11am till 5pm) . At the end the tire never came and they gave me a temporary fit. After that they said they will call me after the tire comes but they send me a message saying I need to reschedule. Meanwhile I was waiting for someone to call and reschedule me for my tire. They sent me a bill in a text message. After that I told them they haven’t fix my tire and I didn’t know what they were talking about and I might have to file a complaint against them. Then,They finally call and they replaced it almost in a time frame of a month. Which is ridiculous and so UNPROFESSIONAL for a company like Honda. Even if we go to regular car service they would change the tire with in 2 days time. I don’t know why it took them almost a month for my Honda. If this location really wants to do great they should have a proper management. This was the most horrible customer service I have ever had in the whole United States. I am taking my time to write this review hopping the customer like me doesn’t have to go through the same situation that I went through. And I Honda will take necessary action in coming days . Thank you More

Bronx Honda is the best.I had Outstanding customer Bronx Honda is the best. I had Outstanding customer service and Yesenia Rivera took a very good care of my car 🚙 Moreover, everyone of your staff Bronx Honda is the best. I had Outstanding customer service and Yesenia Rivera took a very good care of my car 🚙 Moreover, everyone of your staff was very nice to me. More

Very disrespectful, unfriendly, lack of respect and unprofessional. My appointment was a 8:00 am, the last time that my car was touched was at 10:41 am so it was ready but she didn't call me to pick it unprofessional. My appointment was a 8:00 am, the last time that my car was touched was at 10:41 am so it was ready but she didn't call me to pick it up until next day at 9 am I'm a uber driver I lost a day of work just because she didn't want to take the phone and make a call. More

I am very grateful for the attention and speed they work, they look for a way to help you, very attentive, I recommend it to anyone they look for a way to help you, very attentive, I recommend it to anyone More