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Bronx Honda - Service Center

Bronx, NY

4.2
2,806 Reviews
Call Service Center (718) 892-3300

2,806 Reviews of Bronx Honda - Service Center

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July 17, 2024

Katie was the best everything went well and smooth well recommend everyone to go to Bronx Honda More

by bonillamax1126.ab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Lovos
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July 15, 2024

Every one was friendly and professional. The wait was not extremely long. I would definitely visit them in the future! More

by OLEON03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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July 08, 2024

this is the 1st time i came to this service center. it was very, referred it to others More

by RJON73309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lovos
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2024 -

Bronx Honda responded

Thank you so much, we appreciate you! All the best, Marcie

July 06, 2024

She is very knowledgeable and very helpful and she knows what she’s talking about More

by Honda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2024 -

Bronx Honda responded

Thank you very much, your kind words mean a lot to all of us here at Bronx Honda! All the best, Marcie

June 29, 2024

Katie provided awesome service and kept me posted throughout the process - great job Katie! Thanks for everything!! More

by lf0626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2024 -

Bronx Honda responded

Thank you so much, we appreciate you! All the best, Marcie

June 25, 2024

Diana was great but my car battery jumper/inflater was stolen and got no answer More

by MMELENDEZRWPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Matehuala
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2024 -

Bronx Honda responded

Hi, please email me at marcie@bronxhonda.com so I can understand what happened. Thank you for the four stars. All the best, Marcie

Jun 28, 2024 -

MMELENDEZRWPA responded

Hi Diana, i was there a few weeks ago to have my brakes and rotors replaced you where a great help, as to the matter at hand i had my halo car jumper/tire inflater under the drivers side seat in a case,i always kept it there and no one else uses my car the day after i left your facility i needed a jump start i went to retrieve my jumper and it was gone again no one uses my car but me, i called your facility and tried to reach you but you were not available, i was told the service manager would contact me but never did, i called back and got the run around, i enjoyed the service i was recieving there for the past few years so any help in clarifying this situation would be great, thank you

Jun 28, 2024 -

Bronx Honda responded

Please email me at marcie@bronxhonda.com. There is no reason for us to take your jumper cables. But please email me so I can get your contact information and arrange a phone call. Thank you --Marcie

Jun 30, 2024 -

MMELENDEZRWPA responded

Hi, it wasn’t a simple jumper cable I would not bother for that, it was a halo brand car jumper/tire inflater/ phone charger in its case worth $ 160.00 and it was under the drivers seat where it’s always been, you guys have all my information but here it is again # 6466174309 or 3023532039, I would like to get this situation resolved, contact me anytime

Jul 02, 2024 -

Bronx Honda responded

I have asked you to email me 4 times. My email address is marcie@bronxhonda.com. We need to know your identity.

Jul 02, 2024 -

MMELENDEZRWPA responded

Never mind, this is too much of a hassle, have a great day

June 22, 2024

The wait with an appointment schedule terrible the basic price too high. It’s ok More

by JROMERO920
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2024 -

Bronx Honda responded

Hi, I hope you will give us another opportunity to show you the high level of customer service we are known for. We really try our best to keep wait times to a minimum. All the best, Marcie

June 17, 2024

It was ok. I have bo problem with that particular dealership. I have a problem with my Honda. I wish i had kept my Nissan. After 8K miles i am asked to do wheel More

by prycejasmine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Bronx Honda responded

Thank you for the five stars. I understand your frustration about the need for a wheel alignment with only 8,000 miles. I am happy to discuss this with you (marcie@bronxhonda.com), but I see this a lot more frequently due to potholes and poor road conditions. Safe travels! --Marcie

June 16, 2024

No oil change should take more than 30 minutes. I arrived at 1;15 for a 1;30 appointment and left at 2;39.. Not good. More

by jars1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lovos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Matehuala
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Bronx Honda responded

We try our best to get everyone out in under an hour, but sometimes there are people ahead of you who take longer than expected. I apologize for the wait. --Marcie

June 07, 2024

Feels like they just taking my money & not fixing the problem. Supervisor is never is available to speak with customer More

by JAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Latoya Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Bronx Honda responded

Please email me as soon as you can at marcie@bronxhonda.com so I can review what happened. Our service manager is always available to assist our customers, so I am surprised by your feedback. If we cannot fix the problem after several attempts, I would very much like to know about it. I hope to hear from you soon. --Marcie

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