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Bronx Honda - Service Center

Bronx, NY

4.4
2,660 Reviews

2,660 Reviews of Bronx Honda - Service Center

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April 17, 2024

I only work with Diana when I go to Bronx Honda. Very helpful and attentive to each situation. More

by K.ALIMAL
Recommend Dealer
Yes
Employees Worked With
Diana Matehuala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Bronx Honda responded

Thank you very much, we appreciate you! All the best, Marcie

April 15, 2024

Katie was wonderful and provided exceptional service as always. I really enjoyed going to Bronx Honda and working directly with Katie on planning my services to help maintain my vehicle however. However, I More

by MRSBRITTANYHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Bronx Honda responded

I understand that you thought we replaced your tires with used ones, because they were dirty from the truck. We used brand new tires. Our manager saw the tech doing the replacement. Used tires is never an option for us! --Marcie

April 13, 2024

Angel Nunez shows a lot of professionalism and representatives him self really well as a sales person. More

by wisdom49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Matehuala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Bronx Honda responded

Thank you so much, and welcome to the Bronx Honda family! All the best, Marcie

April 13, 2024

For my go-to needs I always choose Bronx Honda. . my rep Latoya greeted me and directed me where I needed to go. And along with a short wait I was tended too. Her professionalism and great personali More

by M.GOENAGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Bronx Honda responded

Thank you so much, this means a lot to Latoya and the entire team here at Bronx Honda! We are grateful to you for your loyalty! All the best, Marcie

April 09, 2024

She made my experience very smooth and answered all questions i had, i appreciate her help thank you so much More

by tanisharhodes_08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Matehuala
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Bronx Honda responded

Thank you very much, we are grateful to you! 🙏 All the best, Marcie

April 05, 2024

The whole process was great! Fast, efficient and got the job done in less time than I thought. Katie was fantastic! More

by RANDY69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Bronx Honda responded

Thank you so much, and welcome to the Bronx Honda family! All the best, Marcie

March 27, 2024

I had oil change and recall service I got there at 10:55 didn’t get my car until around 5:30 when I got the car the invoice say that my car was done since 11:58 service person didn’t told me anything and we More

by ratanaphak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Bronx Honda responded

Please email me at marcie@bronxhonda.com so I can look into what happened. Thank you for the important feedback. --Marcie

March 23, 2024

Every service person I had interactions with was professional and courteous. I appreciate your staff. More

by Lavagirl@123
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latoya Thompson
Mar 23, 2024 -

Bronx Honda responded

Thank you so much, we are grateful to you! All the best, Marcie

March 12, 2024

Everyone I encountered was pleasant. However when reaching out to get information a response always timely. More

by dbest1gt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Matehuala
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Bronx Honda responded

Thank you very much! We are trying our best to respond to all calls as promptly as possible. You can always text your service advisor directly with any requests. All the best, Marcie

March 09, 2024

Even with an appointment which I was in time for I waited 3 hours for my NYS inspection an oil change and a seat belt recall More

by HBEC007
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Bronx Honda responded

I'm very sorry for the long wait, I hope we kept you updated. I promise we can do better next time. All the best, Marcie