
Brooklyn Chrysler Jeep Dodge Ram
Brooklyn, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday 7:30 AM - 6:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday 7:30 AM - 6:00 PM
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Completely disappointed. I was asked to fill out an online credit report application. The application did not state that my credit would be run as a hard inquiry 5 times with I was asked to fill out an online credit report application. The application did not state that my credit would be run as a hard inquiry 5 times with different companies, despite the fact that I asked if I could go with a specific bank and was told I could. Also, despite the fact that I unchecked a box to allow my information to be shared with third parties, my information was still shared. I now receive about 20 spam calls a day and multiple junk emails and junk mail sent to my home. Also received a letter from Brooklyn Chrysler Jeep Dodge Ram stating they never ran a credit report for me, meanwhile I have a confirmation email they did as well as the negative marks on my credit report. More
Made my decision to buy car very easy. Was not pushy and made my husband and I feel comfortable with or Grand Cherokee. Was not pushy and made my husband and I feel comfortable with or Grand Cherokee. More
I brought my car in for a repair. During the repair, they damaged my vehicle. They acknowledged that they damaged my car, but they had a whole list of excuses for why they are not res During the repair, they damaged my vehicle. They acknowledged that they damaged my car, but they had a whole list of excuses for why they are not responsible for it. Avoid this dealership at all costs. More
Elaine was extremely helpful and took special attention to all my needs. Would definitely recommend. to all my needs. Would definitely recommend. More
I had an incredibly refreshing experience at Jeep of Flatbush that I think others should know about. Right when I walked through the door, I was warmly greeted by Ali, a salesperson who genuinely wanted Flatbush that I think others should know about. Right when I walked through the door, I was warmly greeted by Ali, a salesperson who genuinely wanted to help me find the best fit. He was incredibly knowledgeable and quickly understood my needs, which was a breath of fresh air compared to other dealerships I had visited. What really set this dealership apart was the transparency. I had been to several other places where I was promised one deal only to have the terms changed on me last minute. Jeep of Flatbush was straightforward—what they promised is exactly what they delivered. Zack, the sales manager, even took the time to speak with me to make sure I felt comfortable with the process. His involvement added a personal touch that was much appreciated. Now, a word about the same-day pickup—I was impressed by how quickly everything came together. Within about 3 hours, I had new plates, insurance, all the lease paperwork sorted, and a freshly detailed car. While the speed was convenient, it did feel a bit rushed, so keep that in mind if you prefer to take your time. Overall, the team at Jeep of Flatbush, especially Ali and Zack, restored my faith in the car-buying process. If you value honesty, efficiency, and a personal touch, this is the place to go. More
Just horriable after : olminths the engine blew they have my car for 1 month and said because I went to a diffrent oil place it was my fault the engine went when the engine came on the oil place said there w my car for 1 month and said because I went to a diffrent oil place it was my fault the engine went when the engine came on the oil place said there weee preexisting issue with engine More
This place is abosolutely terrible. Their mechanics are utterly incompetent. They misdiagnosed my car and overcharged me $4,500 to replace a clutch that didn't require replacement. Thei Their mechanics are utterly incompetent. They misdiagnosed my car and overcharged me $4,500 to replace a clutch that didn't require replacement. Their mechanic knowingly returned a car with defective repairs. instead of properly realigning the transmission, they caught two wiring harnesses between the transmission and the engine which resulted in mechanic only being able to install 2 of the 5 bolts needed to secure the transmission. 1 of those 2 bolts was cross threaded causing permanent damage. Instead of trying to figure out why they couldn't get the mounting brackets to align they just retuned the car saying it was complete. The clutch hose blew less than 200 miles later and when I took it back to them they charged to replace the hose that should have been replaced in the first place. I had no choice but to pay together my car back. By the time I got it back, every single warning light/alert light on the dash consul was lit, the battery was dead and the drive was driving horribly once I replaced the battery due to the wire harnesses being crushed. When I took it to a real mechanic to have it fixed he couldn't believe how badly the work was performed and also confirmed that the original repair that I was extorted for was unnecessary. I have been trying for weeks to get the issue resolved but the Owner, Chris Erato, just keeps dodging calls and ignoring emails. This is the worst place I have ever dealt with. Incompetent, unprofessional and and criminal. You're better off driving your vehicle off a cliff than bringing it here. More
i had an awesome 👏 experience with raphael he walk me through the whole process and was very determined i got the best deal on my dodge durango RT through the whole process and was very determined i got the best deal on my dodge durango RT More
Horrible customer service. 15 minute wait for a sales person. Then after he asked that I wait for the car to be pulled out and a manager would assist me. Waited 48 min. no one 15 minute wait for a sales person. Then after he asked that I wait for the car to be pulled out and a manager would assist me. Waited 48 min. no one showed up no car to be seen. They had my name and number — no follow up call to ask if I were still there or to apologize for their un professional behavior Corporate should provide professional development to their employees. Worst customer service that I have ever experienced. Waste of time!!!! More