Brooklyn Chrysler Jeep Dodge Ram

Friendly and Ready to Make a Deal I had an excellent experience yesterday at this dealership. I came in only wanting to test drive a Pacifica after hearing it was a good substitute fo I had an excellent experience yesterday at this dealership. I came in only wanting to test drive a Pacifica after hearing it was a good substitute for the Honda Odyssey (I had already spent a few hours at a Honda dealership that morning but found the new pricing for the Odyssey way out of control. The salesmen there were aggressive and quite honestly, annoying). When I arrived at Brooklyn Chrysler, I was warmly greeted by Debra and introduced to a relaxed and very helpful salesman, Damien. In a matter of minutes, he had me test driving a Pacifica. He didn't push or try to sell it. Only after I mentioned that my lease was almost up he simply said, "We'll get you a deal you'll be happy with." Before long, after I threw out my number (not expecting it to be accepted because the other dealers I spoke to said there's no way you can find a minivan for this price anymore), Damien's supervisor (sorry, forget his name, nice, capable bald guy) came over and okayed it. I was sold. They inspected my 2014 Odyssey, we did the trade, we called my insurance, and in a matter of just a few hours total, I was on my way home with a new Pacifica. I'm thrilled by the service I received (even had a nice chit chat with the friendly manager), had a breezy financial checkout with Mike (I believe) and was on my way home with a new car. More

Amazing and quick experience, very recommendable! Nearing the end of my thirty six month leased Chrysler Town and Country, I knew it was time I put myself back in the new car market . Questioning how Nearing the end of my thirty six month leased Chrysler Town and Country, I knew it was time I put myself back in the new car market . Questioning how I would go about my next leased vehicle I figured It’s more than just a purchase,rather an experience like taking a kid to the candy store ,I decided I would make a stop at the dealership. Visiting Brooklyn Chrysler Dodge Jeep Ram on Flatbush Ave was a success from the moment I entered the dealer I was greeted by the greatest sales team I’ve ever encountered. Ricky my salesman was working the deal hand in hand with the manager Nick and Finance manager Rick, even had the pleasure of meeting the owner Zach. I want to thank you personally for the service the hospitality and the unbeatable price . Thank You More

One of the easiest decisions.. I'm absolutely amazed at the efficient and courteous service while purchasing my first jeep. My dealer worked above and beyond to meet my expectatio I'm absolutely amazed at the efficient and courteous service while purchasing my first jeep. My dealer worked above and beyond to meet my expectations and most definitely did. Highly recommend to take a look here especially if its your first vehicle purchase. Good luck to all you first timers! More

just got my new jeep.. Thanks to Julio and cathy Julio and Cathy are amazing..i can't believe how the worked to get me out of my old car and get me approved for a new jeep grand Cherokee.will definit Julio and Cathy are amazing..i can't believe how the worked to get me out of my old car and get me approved for a new jeep grand Cherokee.will definitely being all my friends and family to him ..thank you for everything More

2016 Dodge Charger RT Dealer was professional and straight forward about pricing and options, gave me the best possible deal and worked in my best interest. Would recommend Dealer was professional and straight forward about pricing and options, gave me the best possible deal and worked in my best interest. Would recommend his services to another customer. More

Awesome, Positive Results... very happy customer Sales team, finance team and valet team... A+ I had a great experience and I am very happy to get out of my lease and get into this new truck. I wo Sales team, finance team and valet team... A+ I had a great experience and I am very happy to get out of my lease and get into this new truck. I would recommend anyone to this dealership. Julio and Cathy went above and beyond with getting me out of my lease and into a new vehicle at a price point I am Happy with. GREAT Experience!!! More

Purchasing my first car Julio kept in touch even before I was at the dealership, I felt welcomed the moment I got there. He was extremely nice and took the time out to make s Julio kept in touch even before I was at the dealership, I felt welcomed the moment I got there. He was extremely nice and took the time out to make sure everything went well with my purchase. More

Great Service Experience This was my second time coming to the Brooklyn dealership, my experience with Sales Rep. Julio was beyond good, very satisfying, fast and neat service This was my second time coming to the Brooklyn dealership, my experience with Sales Rep. Julio was beyond good, very satisfying, fast and neat service, friendly professional, I will definetely recomend him for future purchases. More

Just got my new 300s with julio Julio was great took perfect care of me with getting my new car everything was easy going and listening to everything I needed , Cathy is great and to Julio was great took perfect care of me with getting my new car everything was easy going and listening to everything I needed , Cathy is great and took get care of me More

bad experience The service department called to say my car repair was finished, after my arrival I had to wait 45 minutes to get my car. There was no customer waitin The service department called to say my car repair was finished, after my arrival I had to wait 45 minutes to get my car. There was no customer waiting area and people were standing around confused as to what was happening . I had to ask the service manager 3 times where is the car? very bad experience . I never received an apology and will never go back. More