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Brown-Daub Kia

Easton, PA

Overview
Employees
Reviews
Vehicles
4.8
2,906 Reviews
Brown-Daub Kia of Easton is a dealership you can count on! Complete transparency with our customers; you know what we know. Brown-Daub Kia of Easton is your trusted, convenient, and competitive service department when it comes to keeping up with your vehicle's maintenance. For more information go to www.browndaubkia.com
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3600 William Penn Hwy

Easton, PA

18045

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Showing 2,906 reviews

March 24, 2023

Very personal salesman with no pressure to sell. Worked with us on trade in and monthly payment goal More

by KPAUK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Parr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Bickerstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2023 -

Brown-Daub Kia responded

Thank you so much for choosing Brown-Daub Kia! Congrats on your new purchase, and let us know if we can be of any more assistance!

Helpful
March 23, 2023

Very friendly. Explained the necessary work. Enjoyed watching TV while I waited. Will be back again. More

by Amy Margaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mullen
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Mar 26, 2023 -

Brown-Daub Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Amy, please let us know.

Helpful
March 22, 2023

Very friendly and welcoming staff. Got me in right away to service my car. Will be for sure to use them in the future. Can’t recommend them enough. More

by Madison F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mullen
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Mar 22, 2023 -

Brown-Daub Kia responded

Madison, Thank you for choosing Brown-Daub Kia. Your feedback and rating mean a lot to us. We're glad Jim was able to help, and we hope to see you again!

Helpful
March 22, 2023

Knowledge of the vehicles and expert matching to my needs and budget. Bill was great. More

by SARAHTOMLINSON01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Bickerstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Sorrentino
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Mar 23, 2023 -

Brown-Daub Kia responded

Thank you, Sarah! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bill and Chris met your expectations. Thank you again for choosing Brown-Daub Kia, we look forward to having you as one of our valued customers for many more years to come!

Helpful
March 22, 2023

Very pleasant to do business with, straightforward, no pressure. Each person I spoke with was knowledgeable and helpful. I drove up from Philadelphia to get my car here, really glad I did. I got a good More

by Kate D
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gabrielle Waldenmayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Parr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Sorrentino
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Mar 23, 2023 -

Brown-Daub Kia responded

Kate, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Brown-Daub Kia!

Helpful
March 21, 2023

The maintenance department personnel are always attentive to any problems you might encounter with your vehicle whether small or large. Always courteous and smiling as well as hospitable during your waiting More

by charlesdzuba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Todd, Jim Mullen
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Mar 21, 2023 -

Brown-Daub Kia responded

Charles, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Brown-Daub Kia.

Helpful
March 21, 2023

I greatly appreciated the no pressure salesman, Bill. The process was relatively seamless but we had to wait over 45 minutes in order to meet with the financial representative, Travis. I appreciate the c More

by Srhumphrey05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Parr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Bickerstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Sorrentino
Report | Print
Mar 21, 2023 -

Brown-Daub Kia responded

Thanks for sharing your experience working with Bill, Shawn, Travis, and Chris here at Brown-Daub Kia. Bill and our team appreciate your business and hope to see you again soon!

Helpful
March 19, 2023

Always courteous and excellent service. Got me in fast and took care of the requested services. More

by Schaefer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Todd, Jim Mullen
Report | Print
Mar 19, 2023 -

Brown-Daub Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
March 17, 2023

Thank you for everything. Everyone was nice and my experience was very good. Thank you again. Job well done. More

by CHELLEBELLE6968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Warren Hillbish
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2023 -

Brown-Daub Kia responded

Thanks for sharing your thoughts about your experience with Brown-Daub Kia. Warren and our team appreciate your business and hope to see you again soon!

Helpful
March 17, 2023

Labor charges are outrageous $295 to put on two clamps on an exhaust. Clamps were previously paid for. More

by V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crystal Todd, Jim Mullen
Report | Print
Mar 17, 2023 -

Brown-Daub Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? Not sure of your name so we can look at the repair order . You can call me directly at 610-829 3009 . We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Steve Parr General Manager/Vice President 610.829.3009

Helpful
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