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Brown-Daub Kia

Easton, PA

4.8
2,910 Reviews
Brown-Daub Kia of Easton is a dealership you can count on! Complete transparency with our customers; you know what we know. Brown-Daub Kia of Easton is your trusted, convenient, and competitive service department when it comes to keeping up with your vehicle's maintenance. For more information go to www.browndaubkia.com
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3600 William Penn Hwy

Easton, PA

18045

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Showing 2,910 reviews

February 28, 2023

I may never go anywhere else ! ! They had an appointment time I needed available on short notice. The service writers as well as everyone else there were super. I was done in far More

by a.pace48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Todd
Mar 01, 2023 -

Brown-Daub Kia responded

Thank you for choosing Brown-Daub Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 28, 2023

The staff were courteous and helpful. They didn’t quit until the problem with my car was completely fixed. More

by bfish34
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Crystal Todd
Mar 01, 2023 -

Brown-Daub Kia responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

February 25, 2023

From: Joseph Hadid TO: Brown Daub Kia Chris Sorrentino and all staff at Brown-Daub Kia located in Easton, Pennsylvania thank you so much for working out an agreement in putting me on a awesome More

by joey115h91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabrielle Waldenmayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Parr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Brown-Daub Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 24, 2023

The service was excellent especially from Bill. He went above and beyond on showing the extras. More

by imerc18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Bickerstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

imerc18 responded

Yes this was my review.

February 24, 2023

Helped us with everything and made sure we were taken care of from insurance to everything else. More

by Shadsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Hillbish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Brown-Daub Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Brown-Daub Kia, we look forward to having you as a valued customer for many years to come!

February 24, 2023

Happy with their attention and their customer service. A pleasure to work with Brown Daub and Bill. More

by B.STELLO
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Bickerstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Brown-Daub Kia responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Brown-Daub Kia!

February 23, 2023

The whole process of the oil change service was quick and easy .Plus the staff was very helpful More

by Josephlista12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mullen
Feb 24, 2023 -

Brown-Daub Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Brown-Daub Kia.

February 22, 2023

i took my mother in law for inspection and they want to charge for somthing that is good i check the part dint find nothing wrong with the car caled them and explain i had inspection license and they still More

by gonzalea378
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crystal Todd
Feb 22, 2023 -

Brown-Daub Kia responded

We are very sorry to hear you had a problem here. Our goal is to make everyone very happy, but we also have to make sure the vehicles are safe for our customers. Our technicians licenses are at stake if they miss any safety related items. I am not sure of your mother-in law's name. If you could please call me and we can review her situation, again we really appreciate your business. But safety is our number one goal here at Brown Daub Kia . Thanks again and please call me at 610-829-3009.

Feb 23, 2023 -

gonzalea378 responded

i undertand but i already call and talk to you and explained i was lisense inspector for many years and you dint want nothing to do with my answer i explaine i whent over the car and nothing was wrong that it could be a mistake and your answer was have a nise day and on rhe paper work you put down upper strut mounts and the price was over a 1000 for the labor on upper struts mount that way to much dont you guys think

February 22, 2023

I did not visit any other car dealerships because of Bill Bickerstaff. He was polite, knowledgeable and a pleasure to work with. More

by AMAGL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Bickerstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Brown-Daub Kia responded

Thank you for your business and this review. We're happy to hear that Bill was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 20, 2023

We had the best experience working with Shawn and Gabby. They made our car buying experience so easy. They were willing to answer all of our questions and were very friendly. I would definitely recommend th More

by whitelew
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Travis Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabrielle Waldenmayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Parr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Brown-Daub Kia responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Shawn and Gabby could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

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