Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Brown Honda
Toledo, OH
355 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 355 reviews
June 03, 2017
Service Excellence! Mark provided me with excellent, personal, and professional service! He went above and beyond in making me comfortable with my new car and all technol Mark provided me with excellent, personal, and professional service! He went above and beyond in making me comfortable with my new car and all technology transferred to my liking! More
by Nakisha Serrato
Employees Worked With
Mark Fitzpatrick
Helpful June 02, 2017
Above and Beyond As a first time car shopper I had certain emotions and expectations regarding the whole process. Brown Honda and Mark Fitzpatrick exceeded those and m As a first time car shopper I had certain emotions and expectations regarding the whole process. Brown Honda and Mark Fitzpatrick exceeded those and made me feel comfortable, informed, and that they truly had my best interest in mind! Wonderful experience start to finish and will definitely be recommending to friends in the area. More
by carteralex95
Employees Worked With
Mark Fitzpatrick
June 01, 2017
Excellent Experience Adam was awesome!! So informative and helpful!! Could not have asked for a better salesman!! I got the car that I wanted and the process was so effici Adam was awesome!! So informative and helpful!! Could not have asked for a better salesman!! I got the car that I wanted and the process was so efficient and smooth More
by Silka04
Employees Worked With
Karen, Adam Mroz
May 31, 2017
Great salesman, great dealership! Mr. Jay Byers was excellent to deal with when looking for a new car. He was knowledgeable, patient when lots of questions were raised, and helped us t Mr. Jay Byers was excellent to deal with when looking for a new car. He was knowledgeable, patient when lots of questions were raised, and helped us to find the exact car we wanted, specifically the model we wanted in the exterior color we wanted. I would recommend Brown as a dealer and Jay in particular. Thanks! More
by Thea01
Employees Worked With
Jay Byers
May 30, 2017
2 car day Jay did a great job working with us to make a deal we could afford. He was very patient with us. We love our new cars! Jay did a great job working with us to make a deal we could afford. He was very patient with us. We love our new cars! More
by Sarah
Employees Worked With
Jay Byers
May 29, 2017
Drew was awesome! Drew was very helpful, kept the experience light and easy, even handled turning in my lease to another dealer. I would recommend Drew to EVERYONE! Drew was very helpful, kept the experience light and easy, even handled turning in my lease to another dealer. I would recommend Drew to EVERYONE! More
by Accord#1
Employees Worked With
Drew Bostdorff
May 28, 2017
Great experience with Gabe We had a very smooth car-buying experience at brown Honda. Gabe was helpful but not pushy, and gave us a great price. We are very happy with our new We had a very smooth car-buying experience at brown Honda. Gabe was helpful but not pushy, and gave us a great price. We are very happy with our new CRV! More
by 123newcrv
Employees Worked With
Gabriel Heil
May 28, 2017
Enjoyed working with Gabe. Gabe had everything taken care of before I arrived. I was in and out with my new car in just over an hour. Very pleased!! Gabe had everything taken care of before I arrived. I was in and out with my new car in just over an hour. Very pleased!! More
by Stladd
Employees Worked With
Gabriel Heil
May 28, 2017
Best buying experience ever! Needed to replace our Town and Country lease and decided to check out the Odysseus. After driving it and dealing with Mark, there is no way we will go Needed to replace our Town and Country lease and decided to check out the Odysseus. After driving it and dealing with Mark, there is no way we will go anywhere else. Recommend Mark Fitzpatrick and Brown Honda highly if you want a no high pressure experience. More
by Tyler
Employees Worked With
Mark Fitzpatrick
February 07, 2017
Very poor customer service - Low balled trade in After talking through email trying to get a quote on a new Honda Civic EX-L I decided to go test drive one. When I arrived Iain was finishing up with After talking through email trying to get a quote on a new Honda Civic EX-L I decided to go test drive one. When I arrived Iain was finishing up with another client which wasn't much of a big deal. After ten or so minutes we were able to test drive a vehicle. After returning I was instructed over to his desk to fill out a credit application. On his way back from getting this report he stopped and started talking to another client. This went on for twenty minutes or so until he finally stopped over and said "sorry I need to walk this client out." I proceeded to wait another twenty to thirty minutes waiting on his return. If you have any other options CHOOSE a different dealership! I could've gotten better service from a Taco Bell employee trying to sell me a car. I will never return to this dealership. Terrible. Service. More
by Daz_024
Employees Worked With
Iain Frost
