I recently purchased a used 2010 Toyota Tacoma from Brown and Wood. On the way home with it I had some issues. The following week I reached out to frank who was my salesman, and CT, who is the one of the managers, they spoke with the dealer owners, and then called back to say they would be happy to take care of the issues.
I took the truck to a Toyota dealership and had the repairs made, in which Brown and Wood is reimbursing me for. I greatly appreciate them taking care of me, and making sure my vehicle is good to go.
Great customer service!!!!! A++++ Dealer