Brown & Wood Inc.
Greenville, NC
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171 Reviews of Brown & Wood Inc.
The service department has been over and beyond great anytime I have needed them. There is always a shuttle service if needed with pleasant drivers. anytime I have needed them. There is always a shuttle service if needed with pleasant drivers. More
Our Cadillac SVU stopped and wouldn’t do anything. It was towed to Brown and Wood Cadillac service dept in Greenville NC and we were told it was the air compressor. They said the problem was repaired It was towed to Brown and Wood Cadillac service dept in Greenville NC and we were told it was the air compressor. They said the problem was repaired and we picked it up. The very next day we drove the car to Virginia and it stopped and wouldn’t do anything. Our car was towed ant it is still in Virginia. We had to get a ride back to Greenville NC. This entire ordeal could have been prevented had they repaired our car correctly in the first place. They billed our extended warranty and we had to pay a deductible for work that was done improperly. We are still in disbelief over all of this. Hopefully we can get the towing fee reimbursed to us. No one should have to go through this. Our hope right now is that it will be repaired correctly and that it is covered under our extended warranty. More