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Browning Mazda - Service Center

Cerritos, CA

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17 Reviews

17 Reviews of Browning Mazda - Service Center

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May 01, 2024

Just wanted to take a minute and say thank you to Zee Akil for her exceptional Customer Service yesterday when I dropped off my 2021 CX-5 for its routine service (Oil and filter change, tire rotation, an More

by C. Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Hickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ajayi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hassan Awada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar De Moss, Service Manager; and Phillip Ruppert, General Manager
August 16, 2023

Took my 2017. 5 mazda 6 Grand Touring to get service for faulty GPS told the whole part was on back order. I said wow this been on back order since 2020 here it is More

by treyrio31
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Omar Demoss
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Jouma
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2023

This was my 3rd visit for service. My first 2 visits were for 20k and 235k servicing, which includes oil change, tire rotation, brake check, and multi-point inspection. Both of these More

by bigbo777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Temo Hernandez
August 13, 2022

Browning Mazda is my go to. Exceptional customer service. Service on my vehicle is efficient. More

by abriones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek
April 25, 2021

Do yourself a favor and do not authorize any repairs from the Browning Mazda Auto Status Report without researching the recommended repair costs. Once you do, you will find out that they are marking-up parts More

by joepinheiro49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Omar Demoss
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2019

Returning customer I purchased my Mazda from one of the Browning sister stores and brought to service for a minor detail and all the staff here continue to be as helpful More

by Reckless
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Aguilar
March 01, 2019

Exceptional Service I called ahead of time and spoke to the service advisor Temo and he was happy to take my call and put me in for an appointment to have my 2018 Mazda 3 More

by tusken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Temo Hernandez
January 26, 2019

Great Service at Browning Mazda!! Bought my beautiful CX5 at Browning Mazda 3 years ago after seeing many other similar style cars in several dealerships. The purchasing process was co More

by Lilia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tano
November 23, 2018

Steer clear of the Service Center! Save yourself the aggravation and just find a local mechanic to do the work for you. Otherwise, prepare to empty your wallet and be frustrated with t More

by Milo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose
September 03, 2018

Pleasant and helpful staff The best dealership experience I have ever had was when I owned a Mercedes from Fletcher Jones Mercedes in Santa Ana, California. Customer care seemed More

by NeatGifts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corbin and Daniel
1