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Bruce Bennett Nissan - Service Center

Wilton, CT

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28 Reviews

28 Reviews of Bruce Bennett Nissan - Service Center

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December 27, 2019

"Excellent Service"

- jimmy11

We have had 4 Nissan vehicles serviced here (2 purchased at BBN) over the last 6 years. The service department is the reason I hesitate to switch brands or dealers- they have handled all issues from warranty items, tire replacements, brake jobs, recalls, etc. Very customer focused, Will continue to visit BBN for service.

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Recommend Dealer
Yes
Employees Worked With
Bob Furman
Dec 30, 2019 -

Bruce Bennett Nissan responded

I'm glad we can meet your needs with service. Thank you for your business and thank you for taking the time to write us this review. -Todd Bennett, Owner

December 23, 2019

"The best service"

- jerome.alper

Bruce Bennett Nissan Service is the best. Bob Furman, service manager, is the awesome. Bob always puts the customer first, ensures the you understand the work being done or that should be done. I use the night drop-off service and my car is always ready next day. They are the best.

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Recommend Dealer
Yes
Employees Worked With
Bob Furman
Dec 30, 2019 -

Bruce Bennett Nissan responded

We love our Bob! Thank you for the review. And thank you for your business! -Todd Bennett, Owner

December 16, 2019

"Hiring people for customer service is not easy. The staff..."

- ccuhsnick

Hiring people for customer service is not easy. The staff at Bruce Bennett Nissan is all about exceeding expectations. Mary, Kylie, Jeff and Bob do and excellent job of making me fell like I matter, my car matters. Iā€™m so happy Nissan sent me here due to a radio issue. Communication is great. Nothing hidden. Thank you.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mary, Jeff, Kylie, Bob
Dec 30, 2019 -

Bruce Bennett Nissan responded

Thank you for the review. And thank you for your business! -Todd Bennett, Owner

February 07, 2019

"Jeffrey Chacua & the service dept "

- S Mac

The service dept service my vehicle professionally & in a timely manner Jeffrey Chacua went above and beyond to satisfy my needs and always make me leave with a smile great customer service keep up the good work will recommend anyone to Bruce Bennett Nissan..

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Todd Bennett
Feb 21, 2019 -

Bruce Bennett Nissan responded

Thank you for recommendation. I will make sure Jeff sees this and thank you for writing it up! -Brian Eckert, Service & Parts Director

February 01, 2019

"Great Job"

- Jfrack

Dealerships did a great job with helping me get a car and when I need to get a tune up and oil change etc. friendly staff, timely job and the job was done right.

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Recommend Dealer
Yes
Employees Worked With
Mark Fracker
Feb 07, 2019 -

Bruce Bennett Nissan responded

We appreciate your business and your opinion. Thank you for the review! -Todd Bennett, Owner

January 20, 2019

"Great with service department. Not so good in other departme"

- J savage 8

The service department, Brian, Bob , Joe and the young ladies are very helpful and professional. They place the need of the customer first snd go beyond helpful. They are the reason I would stay with this dealership. The management in the other areas need to be as helpful as this department.

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Recommend Dealer
Yes
Employees Worked With
The whole service department. Have I missed their names????, Todd Bennett
Feb 21, 2019 -

Bruce Bennett Nissan responded

Thank you for the review! -Todd Bennett, Owner

February 28, 2018

"I came in for an oil charge, walked out with a new car!"

- eBuzz

I had been considering a new lease for a few months as the date to turn in my old car approached. I needed an oil change and BB Nissan had a sale. So, I went in and figured, "I'm here, let me check out the new stock, but I ain't buying today!" Then I met Declan! He could not have been more accommodating, informative and friendly. There was absolutely NO high-pressure tactics. For me, a root canal is preferable to going to a deanship for a new car, but that was not my experience with Declan or BB Nisan. I told him what I wanted and what I could afford, he put together a few options for me. I said, "I'll sleep on it." Decan said "fine, no problem." By the time I got down to the service area to get my old car, I changed my mind, went back up to the showroom and signed the papers. He even picked up the cost of the oil change! I have no problem recommending Declan, all the other sales people who helped me, like Jorge Campozano, and BB Nissan. as a first-rate dealership. Thank you all for putting me in a brand new 2018 Rouge for less than I was paying for my old one.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Jorge Campozano, Amanda Hull, Declan Crocker-McClellan
Mar 23, 2018 -

Bruce Bennett Nissan responded

Thank you for the review! I am glad you had such a great experience, congrats on the new Rogue! ā€“ Todd Bennett, Owner.

December 15, 2017

"a call to jeff"

- S0205

Had a small issue with my Nissan Pathfinder called Jeff explained the issue, he stated bring the vehicle right in, got too the dealership Jeff greeted me he said let me take a looked at in ten minutes vehicle was fixed, locks working as should and on my way

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Recommend Dealer
Yes
Employees Worked With
Jeff in the service department
December 08, 2017

"Great Service, always satisfied."

- bill123

Bob Furman is the reason I come to Bruce Bennett. He is courteous and your concerns are his. He makes sure he understands your problem and then sees that it is taken care of. It doesn't get better than that. Thank you Bob.

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Recommend Dealer
Yes
Employees Worked With
Bob Furman
November 25, 2017

"Fun experience "

- Paul Sztremer

I've leased 3 Nissan Frontiers from Bruce Bennett over the years and referred most of my friends to them. The sales people are very pleasant, knowledgeable and we laugh and joke literally about ANYTHING. Definitely not your typical monotonous, irksome car dealer environment. Christina Magnotta, Billy from Philly and Jeff from Service dept are particularly friendly and understand and cater to the 'I want it done now' personalities that live in the area, including myself. Such cool people! Such an awesome experience. Keep it up my peeps!

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Recommend Dealer
Yes
Employees Worked With
Billy from Philly, Jorge Campozano, Jesse Castillo, Brian Fitzgibbons, Christina Magnotta
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