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Bruce Bennett Nissan - Service Center

Wilton, CT

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30 Reviews

30 Reviews of Bruce Bennett Nissan - Service Center

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December 08, 2017

Great Service, always satisfied. Bob Furman is the reason I come to Bruce Bennett. He is courteous and your concerns are his. He makes sure he understands your problem and then sees More

by bill123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Furman
November 25, 2017

Fun experience I've leased 3 Nissan Frontiers from Bruce Bennett over the years and referred most of my friends to them. The sales people are very pleasant, knowledg More

by Paul Sztremer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Campozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy from Philly, Christina Magnotta, Brian Fitzgibbons, Jesse Castillo
October 07, 2017

The service department is the worst! I had a Groupon and the gentleman was a little aggravated that I used it. I had a appointment and they told me it was at least 45 minutes to get my o More

by Jennibabe513
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
Oct 16, 2017 -

Bruce Bennett Nissan responded

Hi Jennibabe513 - I'm sorry to hear about your experience. If you would like to discuss your visit with us, please feel free to call me at 203-544-8371 x 101. Brian Eckert - Service & Parts Director.

September 19, 2017

Exceptional Sales & Service I purchased my 2016 Titan xd last November. I have had a few service visits and the experience is nothing but exceptional. I definitely have made s More

by Marksdp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
none none, Todd Bennett, Christina Magnotta, Mike Papadakis, Jason Reis
June 22, 2017

My experience at Bruce Bennett, Brian Fitzgibbons Brian worked with me in October 2016. From the second I walked in the door he was extremely friendly and welcoming which always makes the car process More

by Lauren14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Fitzgibbons
April 08, 2017

Above and Beyond Unlike any other dealership for every other car brand I've dealt with in the past, this dealership really vows to take care of their customers. Care t More

by DaveB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Declan Crocker-McClellan
January 28, 2017

Bob, Service Manager-understanding of each situation The service department had to replace a defective part for my relatively new Nissan Sentra. Bob, the Service Manager Contacted corporate about the par More

by Sharpnissan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob, service manager
Feb 22, 2017 -

Bruce Bennett Nissan responded

Hello sharpnissan - I'm glad that you had a positive experience with us and that the Service Department took great care of you! Thanks for taking a moment to write this review. - Amie Bennett, Customer Relations Manager.

October 24, 2016

Professional, respectful, informative I have a Nissian Maxiama 2011. Love talking to Bill at the front desk. He's honest and very professional. He let's me know exactly how long the servic More

by Navymom#1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
September 10, 2016

Service I took my car in for service and I was greeted very politely and professionally by Jeff Chacua. The service department did a wonderful and a quick job More

by Wayne Dunn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Reis, none none, Christina Magnotta, Ismail Admed
May 02, 2016

overall complete dealership Called Declan,, Christina, and Bob Furman with an issue that was happening with our vehicle. Explained to Bob Furman understood completely what was h More

by S0205
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Furman, Todd Bennett, Christina Magnotta, Declan Crocker-McClellan
Jul 22, 2016 -

Bruce Bennett Nissan responded

Hello S0205, Declan, Bob, Christina and Todd all appreciate the kind words. We're glad you could take advantage of our extensive loaner fleet and that we were able to get your issue taken care of promptly. Hopefully next time we see you it'll be under better circumstances. Thanks, Amie Bennett, Customer Relations Manager