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Bryan College Station Toyota - Service Center

Bryan, TX

4.7
512 Reviews

512 Reviews of Bryan College Station Toyota - Service Center

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October 10, 2024

My experience was as always great. i find that everyone is always friendly and courteous. I always enjoy dealing with Bobby. He I s always friendly and courteous More

by williamray1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Bryan College Station Toyota responded

It's wonderful to hear that your experience with us continues to be great! We're glad to know that our team's friendliness and courtesy, especially Bobby's, have made your visits enjoyable. We appreciate your loyalty and look forward to serving you again in the future!

October 10, 2024

There are amazing, provided great services, professional, enthusiastic, fast service , polite , fast booking the appointments, More

by MVM979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Bryan College Station Toyota responded

Your kind words mean so much to us! We’re delighted that you found our team amazing and that we provided you with professional and enthusiastic service. Speed and efficiency are priorities for us, and it’s wonderful to know you had such a positive experience with booking appointments and the services we provided. Thank you for taking the time to share your feedback! We look forward to seeing you again soon!

October 09, 2024

Everyone is so attentive and helpful. They work on your schedule not theirs. Thank you More

by senterline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Bryan College Station Toyota responded

We truly appreciate your kind words! It’s great to hear that our team’s attentiveness and flexibility made your experience a positive one. Thank you for choosing us, and we look forward to serving you again!

October 09, 2024

Justin has always been very helpful to wesley Toyota is lucky to have him good service More

by jpsallyred5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Bryan College Station Toyota responded

It's wonderful to hear that Justin has consistently been helpful to Wesley! We’re proud to have team members like him who truly make a difference in our customers' experiences. Thank you for recognizing his efforts and for your kind words about our service. We're lucky to have both Justin and valued customers like you!

October 09, 2024

Always friendly and helpful personnel. Kept me up to date and explained services. I will be back. More

by BJKARSTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Bryan College Station Toyota responded

We’re so glad to hear that our team provided you with friendly and helpful service, keeping you informed along the way! It’s always our goal to make sure you feel confident in the services provided. We look forward to welcoming you back next time!

October 08, 2024

Always a pleasure bringing in my 2022 Rav 4 fir service. Excellent people and smiling faces. Thanks More

by vcoumbe
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Bryan College Station Toyota responded

We're so happy to hear that you enjoy bringing in your 2022 RAV4 for service! It's wonderful to know our team and their smiling faces make each visit a pleasant one. Thank you for trusting us with your vehicle, and we look forward to continuing to provide excellent service for you!

October 07, 2024

Excellent service department. Justin made sure to keep me informed. This was a mobile technician repair for a new battery. Technician was very prompt. More

by TREVA.ROBERTSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Bryan College Station Toyota responded

We're glad to hear that you had an excellent experience with our service department! It’s great to know that Justin kept you informed throughout the process and that the mobile technician was prompt with your battery repair. If you ever need anything else, we’re always here to help!

October 06, 2024

They were to locate an issue that other service departments have not been able to locate and correct it. They went above and beyond to make sure I had transportation as the work and parts ordering More

by KRATZ.AMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Bryan College Station Toyota responded

We're so pleased to hear that Bobby and the team were able to resolve the issue that other service departments couldn't! It’s great to know that their thoroughness and thoughtfulness stood out, and that they kept you informed while also making sure you had transportation during the process. We truly appreciate your kind words and are happy we could provide you with the level of service you deserve!

October 06, 2024

Fast and courteous service! The hospitality of the service department is amazing and helpful in and out of the office More

by SHANEPORTER1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Bryan College Station Toyota responded

We’re thrilled to hear that you experienced fast and courteous service! It’s wonderful to know that our service department's hospitality made such a positive impact, both in and out of the office. Your satisfaction means a lot to us, and we appreciate you taking the time to share your feedback! Thank you for choosing BCS Toyota!

October 06, 2024

I had a great experience of having my car serviced there! Heather was very responsive and nice! Thank you! More

by Esfandani_a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Loudermilk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Bryan College Station Toyota responded

We're thrilled to hear that you had a great experience with your service! It’s wonderful to know that Heather’s responsiveness and kindness made a positive impact. If you ever need anything else, we’re here for you. Thank you for choosing us!

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