Bryan Easler Toyota

BUYERS PLEASE BEWARE! WORST MOST HORRIBLE EXPERIENCE WE HAVE EVER HAD PURCHASING A NEW VEHICLE! This dealership adamantly (illegally discriminated against us by denyin WORST MOST HORRIBLE EXPERIENCE WE HAVE EVER HAD PURCHASING A NEW VEHICLE! This dealership adamantly (illegally discriminated against us by denying us the right to apply for a loan in order to intentionally crook us out of a $500 rebate The sales person informed us he would walk off and refuse to sell us the truck before allowing us to apply for a loan! They also lied to us was about fixing damage that was on the new truck Interior (PRIOR) to purchasing. They never fixed the damaged interior. The company refused to reply to the GENERAL ATTORNEY’S office complaint! They replied to BBB with lies by stating we did not mention the rebate until over a month after purchase. They never said a word about the interior damage they promised to repair which was never met. WE EXPERIENCED VERY DISHONEST BUSINESS MISCONDUCT! More

I've bought 2 new cars from this dealership. I took one of them in because my regular service place said I had a bad TPMS (tire pressure sensor). Only Toyota seems to be able to replace them as I took one of them in because my regular service place said I had a bad TPMS (tire pressure sensor). Only Toyota seems to be able to replace them as even other places I called said that only Toyota could do it. So I did. They claimed 3 sensors were bad. Three failed within days of each other? What's the chances of that? No way to prove it one way or the other because once they have the car, they can claim anything they want is wrong and there is no way to tell the truth. I'll never buy another new car from them. I can't trust them. More

Absolutely the best buying experience I've ever encountered! Everyone at the dealership was professional, knowledgeable, and worked hard to make my trip to Hendersonville from Charleston worthwhile encountered! Everyone at the dealership was professional, knowledgeable, and worked hard to make my trip to Hendersonville from Charleston worthwhile. Upfront pricing and attention to detail was especially noteworthy! As a retired military veteran, I've had many businesses thank me for my service over the years but I can honestly say that I don't think I've ever been around so many people who truly made me believe that they were truly appreciative of my service! Furthermore, the way the entire dealership (Sales, Finance, Technical Representative, and Delivery Specialist) treated me and my wife was representative of their team effort to earn my business today and in the future. When the time comes to purchase another vehicle, there's no doubt I'll be going back to Bryan Easler Toyota! More

15 reviews Carfax 4. 9/5 261 reviews Facebook 4.2/5 144 votes Google review summary 4.3 (604) Reviews Alltruck 28 business 27 oil 21 pay 15 +6 Sort by M 9/5 261 reviews Facebook 4.2/5 144 votes Google review summary 4.3 (604) Reviews Alltruck 28 business 27 oil 21 pay 15 +6 Sort by Most relevant Newest Highest Lowest Heather West 9 reviews·4 photos 2 minutes ago NEW I have been working with Brian Easler for three years now and have had REALLY good experiences and some lack luster ones. First - buying the car was....interesting but we got through it. I feel that I had an unexperienced sales person who … More DL M 4 reviews·2 photos 3 months ago I had a very good experience with my used Toyota Rav4 purchase. They were very attentive and helpful and answered all of my questions and addressed all of my concerns on the vehicles I looked at. … More 1 Bryan Easler Toyota (Owner) 3 months ago Thanks for the review. We just try to be straight up. Shawn Johnson 6 reviews·2 photos a month ago These guys broke my car and then passed the inspection. I don’t care what their response or excuse is because passing an inspection on a car with a flat tire and a nail sticking out of it while also having a broken mirror are two separate … More Bryan Easler Toyota (Owner) a month ago Mr. Johnson, the video of your car arriving on the tow truck with a broken mirror would seem to indicate an issue with the towing service, which we did not provide. Daniel Pfefferle Local Guide·29 reviews·1 photo 2 months ago Working for the automotive industry myself, I understand how times have made it extremely difficult for the Service Department to function the way it should. So, naturally when a tow company bent my power steering rack and I found out the … More 1 Bryan Easler Toyota (Owner) 2 months ago Mr. Pfefferle, we have some good people working for us. I love to hear when things work out well. Thank you for taking the time to let us know. Heather Connolly 30 reviews 2 months ago Roger Miller was fantastic, he showed me what everything did before I drove off the lot for my test drive! I did the research before I went so I knew exactly what I wanted to drive, researching the prices, safety features and resale … More 2 Bryan Easler Toyota (Owner) 2 months ago Heather, you look great in that new TRD 4runner. Thank you for writing a review. We appreciate it. Anita Henry Local Guide·38 reviews·8 photos 5 months ago I have always taken my Prius there to be serviced. We have bought 2 cars from them and it's been great until my last visit. Technician tried to tell me I needed a cabin filter and engine filter without showing me the old ones,as they always … More 6 Alex Vest 5 reviews a week ago NEW Ive never had such a great experience at a car dealer! Everyone was so nice and relaxed. I didn't feel pressured into anything. Logan was my salesman and he is super great. Even talking to finance (usually not the most fun) was a really positive experience. I wouldn't buy a car anywhere else now. 10/10 recommend Bryan Easler Toyota (Owner) a week ago Alex, I know you're going to love your new Tacoma. Thanks for the great feedback. We've got some good folks working for us at Bryan Easler Toyota. Pamela Hamilton 41 reviews a month ago Knowledgeable, respectful employees, do good work. And gave me a list of things my car needs desperately. I can have someone else order the parts and do the work far cheaper.. since I am not able to pay their prices. 1 April Janow 3 reviews·1 photo a month ago I had the easiest car purchase I've ever had with Dave Williams and Bryan Easler Toyota! Between the Asheville Toyota dealership, and Easler, the Easler ratings were enough for me to reach out about a new Rav4. The entire process was … More 1 Bryan Easler Toyota (Owner) a month ago Thanks April. We are grateful to have you as a new client. Enjoy your gorgeous new Rav4. Jerry Hagan 7 reviews·7 photos a week ago NEW I just picked up my new 2022 Toyota Corolla from Bryan Easler Toyota today. Because of the ongoing vehicle shortage I waited a month for delivery. My salesman, Logan Hartzog worked closely with me to ensure a smooth buying experience. If you’re looking for a new Toyota I highly recommend Bryan Easler. Bryan Easler Toyota (Owner) a week ago Thanks Jerry, we are glad things went well. We very much appreciate you business and you patience. Nichole Rose Local Guide·41 reviews·3 photos 3 months ago The man I spoke with about selling my car was pompous and rude. Cocky to a fault. I know you have to be confident in that line of work but there is no excuse for rudeness. The place is nice and they have a great selection of vehicles but the staff could use some work. 2 Benjamin Allen Local Guide·27 reviews·4 photos 3 months ago Our salesman was fantastic. Roger is the man. Now to the bad parts. On the website the toyota page says the only thing I need … More 3 Bryan Easler Toyota (Owner) 3 months ago We have no reason to try and keep rebate money from our clients as this is not our money to keep. We agree that the process could have been much smoother had the client brought us the documentation we asked for. Megan Hall 2 reviews 3 months ago We purchased a truck over the phone and when we went to pick it up we were met with a very rude sales consultant. If we had any choice in where we gave our business I would 100% walk out. What was an exciting day turned into a miserable experience. If you can go somewhere else, DO! 4 E Sheeran 1 review a month ago Don't waste peoples time with the runaround. Give them the information they request. Red Flags go off when you repeatedly do not give requested information. This is exactly why customers are flocking to dealerless car buying experiences … More 2 WNC Driver 18 reviews·62 photos 4 years ago I have been dealing with Bryan Easler since 2016. We originally traded in a Corolla for a 2016 Rav4...... in 2017, we upgraded to a '17 4Runner SR5 Premium. We've now upgraded to the 2018 4Runner Limited (more safety features) and couldn't … More 1 Kevin Vo 1 review 6 months ago Brought a car in for an alignment. Was told it would take 45 minutes. After about 1 hour and 45 minutes they finally finished up the car and was told all was good. Had a road trip to Atlanta right after. Within about 30 minutes I noticed … More 7 Vickiesealock Sealock 19 reviews·3 photos a week ago NEW My service appointment for an oil change, tire rotation and state inspection was at 3pm. It is now 4:45 pm and I'm still waiting. Jeremy Robinson Local Guide·81 reviews·21 photos 3 months ago Great people. Will do you right. 1 Bryan Easler Toyota (Owner) 3 months ago Hey Jeremy, thanks for the endorsement. We try our best to provide great customer service. Michael Golding Local Guide·29 reviews·12 photos 3 years ago My wife and I recently purchased a Corolla from Bryan Easler. The entire process was pleasant, low pressure and fair. I felt very comfortable dealing with them. So far I could not be happier. 1 Jennifer LaForenza 3 reviews 8 months ago Roger was a wonderful salesperson. He got me a better car at a better price than the dealership down the road. We do all of our service there and we will continue to use Bryan Easler for all of our sales and service. 1 Bryan Easler Toyota (Owner) 8 months ago Jennifer thank you for the review and thanks for choosing to do business with us. We appreciate it. Neal Waldrop 2 reviews 11 months ago We have purchased 3 different vehicles here our salesperson Roger is and has always been top notch! Very professional always polite. We bought our Tundra in July and again we had great experience with the dealership. I haven’t used their service enough to rate them but I have an appointment this morning for my first oil change. 1 Bryan Easler Toyota (Owner) 11 months ago Neal, thank you for your patronage. I think you will find our guys in service to be top notch as well. stanley bayne 1 review 7 months ago The personnel at Bryan Easler Toyota were top notch professionals and quite personable at the same time. They showed empathy, competence, expertise, and availability from beginning to end. Best auto shopping experience from beginning to end. We highly recommend this dealership. 1 Bryan Easler Toyota (Owner) 7 months ago Thanks for the review. We are grateful to have you as clients. The Hybrid Rav4 was a great choice. We look forward to seeing you for service. Kevin A. 74 reviews·13 photos 8 months ago This is what I hope will be be beginning of a great relationship. I have tried working with the Toyota dealership in Asheville for several years but don't seem to be able to connect with them. For the last 4 of my Toyota's I have gone to … More 1 greg werty 3 reviews 9 months ago Always had good experiences with bryan easler when trading for a NEW vehicle. Went to look at a USED vehicle that I seen on their website. Salesman done an awesome job at trying to get me in this vehicle. The finance guy..different story. I … More 6 Bryan Easler Toyota (Owner) 9 months ago Mr. Pace, most of our managers have worked here for decades. I sounds like they where trying to be helpful by giving you an estimated payment range. I'm sorry that made you feel like you were "getting screwed". That certainly was not our intent. DealerRater https://www.dealerrater.com › dealer Bryan Easler Toyota - Service Center, Toyota - Dealership Ratings 15 Reviews of Bryan Easler Toyota - Service Center, Toyota Car Dealer Reviews & Helpful Consumer Information about this Service Center, Toyota dealership ... 2.6 (15) Bryan Easler Toyota https://www.bryaneaslertoyota.com › ... Leave a Review for Bryan Easler Toyota | Car Dealer near Me Leave a review of our Toyota dealership near Asheville, NC, to let other nearby Toyota fans know about your car-shopping or auto service experience. Cars.com https://www.cars.com › Dealers Bryan Easler Toyota - Hendersonville, NC Read reviews by dealership customers, get a map and directions, contact the dealer, view inventory, hours of operation, and dealership photos and video. 3.0 (66) Cars.com https://www.cars.com › ... › Reviews Bryan Easler Toyota Reviews - Hendersonville, NC Their facility was in great shape and their service department was very professional. I've been to other dealers before to get work done but this was by far, ... 3.4 (66) Carfax https://www.carfax.com › Reviews-... Bryan Easler Toyota in Hendersonville, NC Great guy...super service. Met Gil the Sales Mgr., who was very welcoming along with Bob in the Finance Office. Everyone I came in contact with was always ... 4.9 (261) How can I contact Bryan Easler Toyota in Hendersonville, NC? Does Bryan Easler Toyota in Hendersonville, NC have a service center? Better Business Bureau https://www.bbb.org › profile › bry... Bryan Easler Toyota | Better Business Bureau® Profile BBB accredited since 8/1/1993. New Car Dealers in Hendersonville, NC. See BBB rating, reviews, complaints, request a quote & more. Facebook https://m.facebook.com › bryaneasl... Bryan Easler Toyota Welcome to Bryan Easler Toyota! We proudly offer new Toyotas, Used Car Sales, and Automotive Service. Page · Automotive Repair Shop. 4.2 (144) · $ Edmunds https://www.edmunds.com › all › br... Bryan Easler Toyota Car Dealership Hendersonville North Carolina Research and Write Consumer Reviews of Bryan Easler Toyota in Hendersonville, North Carolina at Edmunds.com. 3.0 (53) People also search for Feedback Indeed https://www.indeed.com › cmp › re... Working at Bryan Easler Toyota: 7 Reviews Reviews from Bryan Easler Toyota employees about Bryan Easler Toyota culture, salaries, benefits, work-life balance, management, job security, and more. 3.9 (7) Related searches Heather West 9 reviews·4 photos 2 minutes ago NEW I have been working with Brian Easler for three years now and have had REALLY good experiences and some lack luster ones. First - buying the car was....interesting but we got through it. I feel that I had an unexperienced sales person who didn't know exactly how to assist a customer that didn't need "sold" to. The transaction was okay but it wasn't as smooth as I feel it could have been. I have used Brian Easler continuously for service since purchasing the vehicle. They work you in within a reasonable amount of time if you don't have an appointment and are very fair in their pricing. I do not feel that I have ever been taken advantage of or overcharged for any service I have had done at their location. Still on the topic of service, on two instances I have experienced some service issues that were very inconvenient. Both times involved oil leaks with one of those times leading to a tow back to Toyota. Both were very novice mistakes that could and likely would happen to most anyone beginning in the field. Both instances were resolved promptly and the situations were well managed by their service staff without any major incident. The service staff do not discriminate against the sex of the patron, which is a welcome change in comparison to some of the shops I have visited. Staff from start to end are all friendly and customer service is spot on. Thanks for being fair and reasonable. More

So I've never bought a car here, but I used to work with Frank Jarvis and Danny Weisner at another WNC automotive dealer some years ago. You can't go wrong with either of these guys...honest, customer drive Frank Jarvis and Danny Weisner at another WNC automotive dealer some years ago. You can't go wrong with either of these guys...honest, customer driven, dedicated family men that won't waste your time. They have decades of experience in the car business in regards to all makes, but obviously you can't go wrong with Toyotas...I mean they're Toyotas. If one guy isn't available, try the other...but if they're both there, make 'em duke it out on the lot for the customer. Just kidding. Signed, Andrew Karsen More

Bought several new vehicles from here. My first time of dealing with the used lot. Looking to buy new, best dealership around by far. Used car department, finance guy just blunt and almost rude. Defiantly dealing with the used lot. Looking to buy new, best dealership around by far. Used car department, finance guy just blunt and almost rude. Defiantly will not buy a used car from here. First time EVER that I walked away from a deal. More

Bought a lemon. They said they would make it right. Say one thing and do another. Just like a car salesman full of crap Don’t buy a car or truck here one thing and do another. Just like a car salesman full of crap Don’t buy a car or truck here More

Supplied 2 outsourced HID headlights. Easler Toyota stated they didn't fit and sold me one at $150. plus installation fee. Questioned what happened to one of my bulbs that I supplied when I went to ret stated they didn't fit and sold me one at $150. plus installation fee. Questioned what happened to one of my bulbs that I supplied when I went to return them for a refund but they couldn't tell me what happened to it and were rude and obnoxious. The "new" bulb was dimmer than the old one that I didn't replace so I went to another dealership to do a diagnostic test to know exactly what is wrong with it. Found the missing bulb that I had supplied in the drivers side and no "new" bulb that I paid for in the passenger side. Easler Toyota wouldn't send the other dealership the paperwork to get it under warranty so I had them install the parts I supplied Easler Toyota in the first place. Easler Toyota in Hendersonville is still denying any fraudulent actions, even lying under oath two times and created false documents to support the lies. Toyota headquarters will not hold their dealerships responsible for quality control, sorry about my luck. Who wants to litigate when it costs more than the part is worth? More

Check Engine Light continues to come on. They did very expensive repairs, but within a week the Check Engine light is on again. They re-ran diagnostics, the results of which said there was still a proble expensive repairs, but within a week the Check Engine light is on again. They re-ran diagnostics, the results of which said there was still a problem (same issue as before). Instead of investigating further, or double checking their repairs, they dismissed it and sent us home. Do they stand by their work or not? Why run diagnostics if they are not going to follow up on the results? In my opinion, Dismissing the issue & sending us to continue driving with warning light on is irresponsible. Getting second opinion from another dealer. More