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Bryan Honda
Fayetteville, NC
2,783 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,783 Reviews of Bryan Honda
August 28, 2018
Excellent service, as always Bryan Honda has consistently provided excellent service and value. I’ve gone other places and they pale in comparison. Don’t waste your time going to Bryan Honda has consistently provided excellent service and value. I’ve gone other places and they pale in comparison. Don’t waste your time going to other places, seriously. More
by LEELA
Verified CustomerEmployees Worked With
Jeremy Vick
August 28, 2018
Respectful service writers and excellent on-time service I have been taking my Honda’s to Bryan for service for 41 years and have always been treated with respect. They are completely honest about repair/se I have been taking my Honda’s to Bryan for service for 41 years and have always been treated with respect. They are completely honest about repair/services needed and because of that, two of the models that I decided to keep have/had over 180,000 miles with no major repairs needed and still run/ran great. I have found that services were completed fully each time without a need to return for work that was not accomplished or Ill-performed. The mechanics are knowledgeable and highly skilled. I recommend Bryan’s service department to anyone looking for repairs to be completed correctly the first time with quality and respect. More
by gdietzen
Employees Worked With
Roy Bennett, Romie Hawthorne, Veronica Davis, Lyn Salmonson, Annette Johnson, Brian Martin, Karen Dupler, Bryan McLaurin
August 28, 2018
Great customer service! Shawn was tentative, personable, and was able to find me everything I was looking for in a new vehicle. Shawn and the Honda team were able to get me i Shawn was tentative, personable, and was able to find me everything I was looking for in a new vehicle. Shawn and the Honda team were able to get me into my dream car. Shawn made buying a new car easy. Though the process took a little longer than anticipated (due to the vast amount of customers) Shawn made sure my family and I were comfortable and happy. More
by Shordyrock
Employees Worked With
Shawn Walker
August 28, 2018
Honda service Kelly at Honda is a great client representative. She explains things honestly and keeps you updated throughout the entire process. She texts me when m Kelly at Honda is a great client representative. She explains things honestly and keeps you updated throughout the entire process. She texts me when my car is complete and gives the best service! More
by LUVDEAFED
Employees Worked With
Kelly
August 28, 2018
Customer service I originally bought my 2013 Honda Accord Ex in on August 15, 2018 in response to a recall on the battery sensor. When I arrived, I notified the servi I originally bought my 2013 Honda Accord Ex in on August 15, 2018 in response to a recall on the battery sensor. When I arrived, I notified the service department that I was having an issue with starting my car. It failed to start immediately and I didn't know if it was due to the battery sensor. After the service, I was told that everything was fine, but I needed a 60,000 mile service and I declined. I had to return to the service department on August 27, 2018, because I was still having an issue with starting my car. I didn't have an appointment, so I was told that the technician that serviced my car was gone to lunch and I needed to return in half an hour. I said, can't someone else service it. Nelson told me that I would be there until 5pm., to install the starter. My car was not finished until after 4pm. The same technician serviced it. I don't understand why I wasn't notified of the problem on the 15th. The service cost me about 5 hours of my time. I was told that everything is fine and I turned around, because my clock was not set. Maybe they didn't have time to set it, because it isn't a part of the multi point inspection. In spite of that, I will continue to have my car serviced at Bryan. More
by DELESANE
Employees Worked With
Hunter Brock, Veronica Davis
August 27, 2018
Ethan Brown is awesome! I surprised my husband one day to let him pick out a new vehicle. When Ethan Brown walked up my husband told him that I, his wife didn’t want to be t I surprised my husband one day to let him pick out a new vehicle. When Ethan Brown walked up my husband told him that I, his wife didn’t want to be there all day making deals on cars. Ethan promised he wouldn’t keep me all day. Well he kept his promise we were in an out faster than I thought. Ethan is very knowledgeable about all his vehicles. We will be back to see him. He is awesome!!! By the way my husband loves his new vehicle!! More
by Sharon Start
Employees Worked With
Ethan Brown
August 27, 2018
Awesome I am a Honda Girl! Mr. Joe Davis at Bryan Honda is my salesperson. I would recommend him to my friends because he is the best. He takes his time and is very patient wi Mr. Joe Davis at Bryan Honda is my salesperson. I would recommend him to my friends because he is the best. He takes his time and is very patient with you. He makes sure you are happy as a customer. In the last past week I have visited numerous dealerships and none can compare to the customer service received at Bryan Honda. They always greet you and offer assistance. Not all dealerships offer this awesome customer service. Brian Martin reviewed the contract to make sure we understood everything. Very friendly and nice guy that loves his job. More
by Mrs Fitts
Employees Worked With
Joe (Diesel) Davis, Brian Martin
August 27, 2018
Courteous and friendly staff I have been going to Bryan Honda for a couple of years now. I bought a new Honda from Bryan Honda last year and I have both vehicles serviced there. T I have been going to Bryan Honda for a couple of years now. I bought a new Honda from Bryan Honda last year and I have both vehicles serviced there. The staff is just great and everyone is treated like family. The service department is always quick even if it’s busy so I’m giving the technicians a shout out as well! More
by tlwright
Employees Worked With
Kevin McGirt, Anwar McGirt, Brian Martin
August 27, 2018
bad experience at service department bryan honda made inaccurate invoice(s) when dealing with me, Saying that parts were installed when they were not,and charging labor for uninstalled p bryan honda made inaccurate invoice(s) when dealing with me, Saying that parts were installed when they were not,and charging labor for uninstalled parts. More
by STANPEDDE
Employees Worked With
do not have names, know faces
August 27, 2018
I was assisted promptly and my problem was corrected. Everyone I dealt with at Bryan Honda was pleasant and helpful. The problem I had with the car was corrected promptly and courteously. I am always tr Everyone I dealt with at Bryan Honda was pleasant and helpful. The problem I had with the car was corrected promptly and courteously. I am always treated with respect and consideration. More
by TEACHERASG
Employees Worked With
Anthony, Kendyl Canty
