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Bryan Honda
Fayetteville, NC
2,777 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,777 Reviews of Bryan Honda
August 01, 2018
Wait time appointments/ better chairs with head rest The wait time for getting oil change really sucks. It should not take more than 1 hour for one to wait for their car. Bryan Honda, Raeford rd, fayette The wait time for getting oil change really sucks. It should not take more than 1 hour for one to wait for their car. Bryan Honda, Raeford rd, fayetteville, NC really needs to step up their game. At least have better chairs you can lean on and rest your head. They seem to always forget to put milage sticker on car for next appointment. Seniors, especially retired veterans need comfortable chairs we can lay back especially if we are going to wait over an hour. Posting this also on yelp so that everyone can be aware. Service Advisor Anthony Pinero is nice but Honda needs better mechanics and a more comfortable waiting room for their clients. More
by BaylorUniversityGuy
Employees Worked With
Anthony Pinero
July 31, 2018
Regular service I received excellent service from start to completion of work. I will continue to use Bryant Honda for all my service needs. Will also recommend to fr I received excellent service from start to completion of work. I will continue to use Bryant Honda for all my service needs. Will also recommend to friends who currently own Honda vehicles. More
by GPERRY3978
Verified CustomerEmployees Worked With
Anthony
July 31, 2018
Excellent Very pleased with the purchase and customer service from Mr Brooks excellent .nothing more to say. All great. ....very unfortunate you have to ruin th Very pleased with the purchase and customer service from Mr Brooks excellent .nothing more to say. All great. ....very unfortunate you have to ruin this survey with forcing people to write a lengthily response. More
by REYNA0
Employees Worked With
The store manager can’t remember his name to save my little fe... he was tall and had very lsweet got colored eyes. He worked closely with Mr Brooks and they made a fantastic team! , Jeffery Brooks
July 31, 2018
Amazing Technology My Sales Rep. actually got me in the car that I originally picked. I was able to have more than one vehicle to choose from. The Salesman is truly ma My Sales Rep. actually got me in the car that I originally picked. I was able to have more than one vehicle to choose from. The Salesman is truly made to perform his duties. I sincerely would like to Personally THANK Honda for my first experience buying my POWERFUL HONDA!!! More
by FOWLERKARENDA
Employees Worked With
Jeffery Brooks
July 30, 2018
Car Purchase My experience at the dealership was very pleasant. Leonard listened to what I wanted. Everyone was helpful and attentive to what I wanted. I would pur My experience at the dealership was very pleasant. Leonard listened to what I wanted. Everyone was helpful and attentive to what I wanted. I would purchase another vehicle from this dealership. More
by KBWash17
Employees Worked With
Kevin McGirt, Leonard McGrue
July 30, 2018
Quick and excellent treatment. My salesman Terrell did a great job of working with me to ensure I got the best price on the vehicle I wanted and he made sure I understood how the ve My salesman Terrell did a great job of working with me to ensure I got the best price on the vehicle I wanted and he made sure I understood how the vehicle works. He was personable and very knowledgeable about Honda products. The paperwork process was not nearly as lengthy as I remembered it from my last car-buying experience, and I appreciated the use of technology to clarify and expedite the process. The accessories guy (I forgot his name) was also a pleasure to work with. I like the added protection of having the complimentary lifetime engine warranty, and the free lifetime oil changes are nice too (although due to distance, I'm not sure how often I'll be able to use that one). The only blemish on the experience was my discovery of two small holes in the bumper where the front license plate bracket was installed (I asked that the plate be removed upon purchase). However, upon reporting this issue to my salesman the next day, he assured me the dealer will take care of it. I'm not sure when that accessory is added to the vehicle, but if you don't want to use it and don't want holes in your bumper, be sure to get confirmation that it will not be installed. Overall, I highly recommend Bryan Honda and will bring my business there in the future. Based on how I was treated, the drive is worth it for me. More
by JoshuaKnight
Employees Worked With
Terrell (T-Rex) Lake, Donna Folsom, Frankie Wheeler
July 29, 2018
Outstanding We had a great experience with MR Shawn Walker, competent, professional, nice, and answered all of our questions. He found us the perfect car, was hon We had a great experience with MR Shawn Walker, competent, professional, nice, and answered all of our questions. He found us the perfect car, was honest, and sweet to my daughter. Best car buying experience ever More
by stephen.g.dobbins
Employees Worked With
Shawn Walker
July 29, 2018
Routine service appt I scheduled my service appt online but I'm not really sure why I still had to wait an hour and a half. Being a Toyota owner for many years, I don't r I scheduled my service appt online but I'm not really sure why I still had to wait an hour and a half. Being a Toyota owner for many years, I don't recall ever having to wait that long for a basic oil change and tire rotation. Oh and this was my 2nd service and I had to ask for my tires to be rotated. When I asked shouldn't they have been rotated on the first service appt, I was told yes. However it wasn't done now you tell me I will soon need new tires on a car that's just turned a year old! I'm a bit upset about that. I feel that should have been part of my routine service, it always was on my Toyota's. More
by kpovazsay
Employees Worked With
Dustin Gill
July 29, 2018
Five Diamond Care We had another unexpectedly pleasant tim. Everyone was so helpful and answered all of my husbands many questions. We will be getting our next car ther We had another unexpectedly pleasant tim. Everyone was so helpful and answered all of my husbands many questions. We will be getting our next car there. More
by ZOOMZEM
Employees Worked With
The young fella in the red shirt in the service deo, Leonard McGrue
July 28, 2018
Easy and straight to the point. The experience went well, as the representative I met with gave me an agreeable price point, and stuck to his word with it and was easy to negotiate w The experience went well, as the representative I met with gave me an agreeable price point, and stuck to his word with it and was easy to negotiate with. From there on, it was an easy a straight forward process., More
by BMARTYN10
Employees Worked With
Raymond Page
