
Bryan Honda
Fayetteville, NC
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2,816 Reviews of Bryan Honda
Disappointed While our buying experience was pleasant, I am dissapointed with Bryan Honda as a whole. In September we purchased my teenagers very first car. As exc While our buying experience was pleasant, I am dissapointed with Bryan Honda as a whole. In September we purchased my teenagers very first car. As excited as she was she was even more excited to learn she could earn a car payment paid for her. She met the Sparq requirement and we contacted our salesman whi said he'd get with the IT guy and let us know when this would be. After several attempts to contact him we did not get an answer. Fast forward to December when my daughter saw Bryan Honda live on Facebook and decided to communicate that she had not received her payment. She learned that our salesman no longer worked there. She was told that I would be receiving a call from them. I never did so I called today and was told that I would need to call back on Monday to speak to the IT guy that handles the Sparq program. Even as I expressed my frustrations I was told repeatedly that I should have followed up with my salesman. Seriously? My complaint is this if a salesman is responsible for completing a customer's transaction and that salesman leaves WHY does the dealership not make sure that these things are taken care of. I would not recommend a dealership to my friends and family that doesn't follow through with their pronises to their customers. More
Best service ever!b My husband surprised me with my new 2018 accord. He worked with Shawn Walker. Shawn provided excellent service and when I got to the dealership my car My husband surprised me with my new 2018 accord. He worked with Shawn Walker. Shawn provided excellent service and when I got to the dealership my car was waiting for me 😀. I will refer Shawn to anyone who is looking for a car. Shawn also called several week later to check to make sure I was happy and loving my new car. Definitely an valuable employee to Bryan Honda. More

real friendly associates my first experience on buying a Honda was very satisfied with my choice was not pressure on selecting a type of vehicle Mark did a wonderful job thank my first experience on buying a Honda was very satisfied with my choice was not pressure on selecting a type of vehicle Mark did a wonderful job thanks for all your help v/r Mr. Czerny More

Just what I was looking for! I visited Bryan Honda and Mark Holman on the advice of a friend - and could not be more pleased. Mark listened to what I wanted and then spend the af I visited Bryan Honda and Mark Holman on the advice of a friend - and could not be more pleased. Mark listened to what I wanted and then spend the afternoon working through the various options available to meet my needs. Once I narrowed my choice, he assisted me through the application process - apps, faxes, texts, emails - with a laugh at each step. The rest of the Bryan team helped me breeze through the process - the MOST enjoyable car buying experience I've ever had. More
My 1st New Car Terrell Lake was wonderful. He has worked with me and my family in purchasing vehicles in the past. This is the first new car for me and he was great! Terrell Lake was wonderful. He has worked with me and my family in purchasing vehicles in the past. This is the first new car for me and he was great! Every one in the dealership was very professional and supportive. I will come back for every vehicle need we have in the future! More
Very happy customer and experienceIt Be selective and tell them what you want My experiences have been very good and truly happy with my vehicles Will see them again when ready Be selective and tell them what you want My experiences have been very good and truly happy with my vehicles Will see them again when ready More
Exceeded Expectations! Ron Garcia helped me find an Accord with everything I was looking for in it. I gave him certain criteria for example year and mileage with certain fea Ron Garcia helped me find an Accord with everything I was looking for in it. I gave him certain criteria for example year and mileage with certain features and he found two models for me to look at the same day! 5/5 Experience! Mr. Garcia made my car buying experience work for me, he answered all my questions and was not pushy about a certain vehicle only catered to what I was interested in. Highly recommend! More
Outstanding Service through out Shawn Walker provided me with excellent service as soon as I drove up on the Bryan Honda parking lot. He was very professional and knowledgeable abo Shawn Walker provided me with excellent service as soon as I drove up on the Bryan Honda parking lot. He was very professional and knowledgeable about the vehicle and what paperwork would be needed to complete the necessary contract. His customer service went far and beyond any salesperson that I have encountered in the past. I truly recommend him and all of the other staff members who help me with my new car purchase. More

Long Way to Drive but Well Worth it!! We moved to North Carolina a few years ago and needed to purchase a new Honda. We tried a few local dealerships but were not happy with their price, h We moved to North Carolina a few years ago and needed to purchase a new Honda. We tried a few local dealerships but were not happy with their price, honesty or customer service. We took a chance and drove 2 hours to Bryan Honda, and were very happy with that decision. We loved our salesman, Mark Holman, and could not be more happy with his honesty and commitment to customer service. When we get our next Honda, we will definitely be back to Bryan Honda. More

Great experience! Mark and Harry were great. Both of them were super nice guys and I didn’t have to go through the normal back and forth on price. The fly to buy proc Mark and Harry were great. Both of them were super nice guys and I didn’t have to go through the normal back and forth on price. The fly to buy process was awesome and easy. My only complaint is the wait time to talk to finance was a little longer than I would like, but it’s a car dealership:). Great place to buy a car! More