
Bryan Honda
Fayetteville, NC
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2,799 Reviews of Bryan Honda
Okay experience, but certainly not great. We went in certain of wanting a specific vehicle. It's a great car and we are happy with it. The sales person though was very unhelpful and incredib We went in certain of wanting a specific vehicle. It's a great car and we are happy with it. The sales person though was very unhelpful and incredibly unprofessional. She didn't seem to know much of anything about the car. And worst, when we would ask a question about it, she most of the time would make up an answer rather than going to find out. Also, she spent a lot if time on Facebook and texting. At one point, she even video called her boyfriend while I was sitting at her desk with her! I was blown away at the lack if professionalism. We had one used car detailed that we considers buying before deciding on going with a new car, and I swear all they did was vacuum it! They gave it to us while still covered in splattered goo all over, melted chocolate through out, and I kid you not, there were even a bag of half eaten M&Ms in the back seat! The manager in charge of the cleaning people said he would have them do it again the next day...okay, fine, but honestly I was shocked at that quality! And why should I have to take time from my schedule to come back 2 days in a row, especially after waiting like 2 hours for what they did do already?! I mean they hadn't even cleaned the windows! And if course, it is par for the course to haggle to get a good deal when buying a new car. She adamantly refused any deals. Once my husband pulled up USAA car buying prices and she and the manager had no other options, her personality changed for the worst! She became very cold, short, and unfriendly because we got a great deal and her commission would be affected by such. I do believe that the dealship as a whole is probably fine to deal with as many of the other sales people who approaches us or passed by seemed quite nice and much more professional. I would definitely just say that if you you there, go armed with knowledge about the car yiu wabt and about your car buying options to ensure a good deal. Of course, that advice goes for any car buying adventure! More
A good spirit and Integrity makes the Sale! Its a pure blessing from God that I ran into Ron Garcia...I had been shopping around and mostly online for a sedan...As I narrowed it down to Bryan Ho Its a pure blessing from God that I ran into Ron Garcia...I had been shopping around and mostly online for a sedan...As I narrowed it down to Bryan Honda after speaking to several customers who have purchased vehicles from Bryan..I set up the appointment! The salesmen I was suppose to meet was out that day, and so Ron Garcia became my salesperson. I was extremely confident in him...his spoken testimony and compassion for people's need pulled me in...this appointment wasn't coincidence, but divine opportunity...I'm loving my new car and I will be sending others to Bryan Honda...and especially to Ron Garcia! Feeling Blessed!! More
Great Dealership to buy from. We found the vehicle on line, called them with the price we wanted to pay, they accepted and the next day we had a new car. Salesmen are great and v We found the vehicle on line, called them with the price we wanted to pay, they accepted and the next day we had a new car. Salesmen are great and very easy to work with. They are very knowledgeable about their vehicles. This is the second vehicle we have bought at Bryan and if we are in the market for another vehicle we will return. More
Excellent customer service I have purchased 3 cars at Bryan Honda and had great service. This purchase Romie Hawthorne. Was my consultant and very courteous knowledge helpful an I have purchased 3 cars at Bryan Honda and had great service. This purchase Romie Hawthorne. Was my consultant and very courteous knowledge helpful and great to work with made it very easy. More
Great dealership Bo was great to work with he was very patient with us and found the van that perfectly fit my family at the right price if you are looking for a van c Bo was great to work with he was very patient with us and found the van that perfectly fit my family at the right price if you are looking for a van come see Bo. More
Excellent customer service Mr. Shawn helped me find a vehicle that met my needs . He was very patient and knowledgeable in his findings. I would highly recommend him to anyone t Mr. Shawn helped me find a vehicle that met my needs . He was very patient and knowledgeable in his findings. I would highly recommend him to anyone that goes to Bryan Honda. More
Great I had a great experience and I got a great deal. The staff people was wonderful and very polite . I would recommend this dealership to everyone. If I had a great experience and I got a great deal. The staff people was wonderful and very polite . I would recommend this dealership to everyone. If you are looking for a car please go over to Bryan Honda, it will be worth your time. More
Great experience Shawn was very informative and helpful throughout the process and helping me picking the best car to fit my lifestyle. Also very patience dealing with Shawn was very informative and helpful throughout the process and helping me picking the best car to fit my lifestyle. Also very patience dealing with my insurance! More
Honda Pilot - Touring Good staff and fair deal. I am satisfied with my purchase and would like to recommend it to everyone. Sami did great job in our deal. Thanks Bryan Good staff and fair deal. I am satisfied with my purchase and would like to recommend it to everyone. Sami did great job in our deal. Thanks Bryan Honda! More
Best Car-buying experience. Ron helped us find the Honda we wanted with great customer service and a friendly conversation. We never felt pressured and are very pleased with our Ron helped us find the Honda we wanted with great customer service and a friendly conversation. We never felt pressured and are very pleased with our Honda. More