Bryan Honda

One and Done Dealership Has turned out to be the most disappointing transaction of my life. I have never felt more like a number and insignificant beginning with the salesper Has turned out to be the most disappointing transaction of my life. I have never felt more like a number and insignificant beginning with the salesperson, (Leonard McGrue) all the way up to the GM, (Tim Rousell) Pretty much this is a one and done dealership. My husband and I went in on July 4th, by the time we signed off on everything it was 8:30 at night, 2 hours after closing. It was so late I told Leonard we would come back the next day but he insisted on closing that night. No one was there to detail the cars, yes we bought two, and it was so late we could not do a proper inspection. The following day my husband noticed in his car there was a cut in the steering wheel. He called Leonard to tell him about it, Leonard said they would take care of it when we brought it in to have it detailed. When we brought it in for detailing Leonard discovered some defects in the paint on the hood and roof. The dealership kept it for over a week and told us that they were going to repaint it. We told them this was unacceptable and finally they decided to switch out the vehicle for another. We had to re-sign all the finance paperwork on a Saturday with Jay Brown, (Jay eluded to the fact that we were the ones who damaged the car and brought it back expecting a new one) that was 6 weeks ago.The collateral on the new loan is not correct, it reflects the VIN number from the original car. My husband has called almost daily to Honda Finance, he has been into the dealership twice to resolve the issue, and I called the GM. I initially spoke to Tim Rousell but he had his assistant call me back and say it will be resolved in 24 hours. You couldn't give me the courtesy of calling yourself Tim? Thank you Bryan Honda for making me hate my car now, I can't wait to trade it. More

"Excellence" Jovanah and Mr. Davis demonstrated excellence in customer service as I was indecisive about several details in regards to buying a car. Their patienc Jovanah and Mr. Davis demonstrated excellence in customer service as I was indecisive about several details in regards to buying a car. Their patience and understanding truly made the difference. I am thankful our paths crossed. Even as time ticked away, their attitudes remained positive. Thanks again! More

Great service and professionalism. Thank you Terrell. You were great. We got a great car also. Bryan Honda has done me and my wife a great service in this purchase and that purchase of Thank you Terrell. You were great. We got a great car also. Bryan Honda has done me and my wife a great service in this purchase and that purchase of the truck 3 wks ago. More

Great service Joe Davis is the best salesman I've ever dealt with. He was awesome! If you're in the market for a car he is highly recommended Joe Davis is the best salesman I've ever dealt with. He was awesome! If you're in the market for a car he is highly recommended More

Pleasant experience Ron worked with us to get the vehicle we wanted for the price we wanted. It was a long day but the whole time all the people we encountered were very Ron worked with us to get the vehicle we wanted for the price we wanted. It was a long day but the whole time all the people we encountered were very pleasant. The overall experience was great and would go back the next time we are in the market for a Honda. More

Friendly Service Friendly, no pressure service. Terrell "T_Rex" Lake really took care of us. All the people at the dealership were professional and I even got a tour Friendly, no pressure service. Terrell "T_Rex" Lake really took care of us. All the people at the dealership were professional and I even got a tour of the place. More

Great experience!! I went there not expecting to make a purchase; however there was a vehicle that I liked Tyrell worked hard to make sure it was met. DOWN TO THE PENNY! I went there not expecting to make a purchase; however there was a vehicle that I liked Tyrell worked hard to make sure it was met. DOWN TO THE PENNY!! I was pleased and felt no pressure to purchase. THEY WERE GREAT. More

Very happy with my purchase Jose O. & his team were excellent. They made sure I left with a car that I wanted. Thanks guys for all you done. I love my new purchase. Jose O. & his team were excellent. They made sure I left with a car that I wanted. Thanks guys for all you done. I love my new purchase. More

new to me used car I was looking to buy a new car, but when T-Rex Lake showed me a 2015 Honda CR-V EX-L THAT was my dream car! It looked and drove like it was brand new! I was looking to buy a new car, but when T-Rex Lake showed me a 2015 Honda CR-V EX-L THAT was my dream car! It looked and drove like it was brand new! It had more bells and whistles that I thought I could ever afford! I LOVE it and ii;s perfect for me! Thanks T-Rex, you are the best!!! More

The Best Salesman Ron Garcia made buying a car easy. He was nice and knowledgeable. He was a no pressure salesman which is what I always look for. His honesty was refre Ron Garcia made buying a car easy. He was nice and knowledgeable. He was a no pressure salesman which is what I always look for. His honesty was refreshing. I highly recommend him to anyone looking to purchase a Honda. More