
Bryan Honda
Fayetteville, NC
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2,771 Reviews of Bryan Honda
Shawn did an excellent job in all areas, very professional. My wife and I just went to look and price some used CRV s, but Shawn gave us such a great deal we could not turn him down. Excellent job and very frie My wife and I just went to look and price some used CRV s, but Shawn gave us such a great deal we could not turn him down. Excellent job and very friendly. Look forward to more with Bryan Honda and Shawn Walker. Thank you very much. More
Unsatisfied with the most xxxx poor customer service I was at this dealership for about 3 hours and never test drove a car even though I was there to shop for one. I was told we were starting backwards a I was at this dealership for about 3 hours and never test drove a car even though I was there to shop for one. I was told we were starting backwards and she got all my information first. I was never even shown the cars I was interested in only given the details verbally of what each package meant. I was never worked up a quote that day either WOW-and was told someone would call me to give me the numbers tomorrow. In all my 41 years I have never not at least walked out knowing what rate and payment they were offering. EVER!!!!!! Long story short----Nobody ever called. I gave them a call back the next day and was told they were just really busy with the holiday and they would call back by the close of business. Still no call a week and a day later. I called today and spoke with the sales manager who was apologetic and said he would work on getting the information to me and asked if I minded if my same sales person gave me a call.....I said sure because she was nice, just obviously fell short on the follow through on my Labor Day visit. Tonight guess what- SHOCKER- YET AGAIN NO CALL! On this same Labor Day I went to Nissan in Fayetteville and test drove an awesome car and got the numbers before heading to Honda that day. I was in and out in less than an hour and a half. I give this dealership a very poor customer service rating. They are very busy and Honda sells itself, but they need a lot of work as a business. 41 years and never had this happen!!!!!!!!!! More
My CRV It took a lot of work to locate my CRV but we finally got the right color and trim package. I am very happy with the car and the service that I receiv It took a lot of work to locate my CRV but we finally got the right color and trim package. I am very happy with the car and the service that I received Terrell Lake and the rest of the team were very helpful and patient with me. More
Excellent customer service I bought a 2014 Honda Pilot Touring on 17 July at Bryan Honda. I was looking to trade in my 2012 Pilot EX-L. When I first became interested in purcha I bought a 2014 Honda Pilot Touring on 17 July at Bryan Honda. I was looking to trade in my 2012 Pilot EX-L. When I first became interested in purchasing a new Honda, Deja Brooks was the first person I'd been in contact with initially via e-mail and then she followed up with a phone call. She was very friendly and helpful. On the day that I decided to go the dealership, Shawn Walker was the first person who greeted me and my husband when we walked into the dealership. He was also very friendly, helpful, and listened to what I wanted. When we took the vehicle out for a test drive, he was knowledgeable about the vehicle and how the different features worked. He made us feel comfortable and didn't put any pressure on us in purchasing the vehicle because I told him I wanted to think about it overnight. When I came back the next day to purchase the vehicle, the process was very seamless. The dealership also was able to transfer the running boards from my old Honda to the new one. Shawn even took the time to help me connect my phone to the vehicle. I would have no problem recommending Shawn Walker and Bryan Honda in purchasing a vehicle. More
Drove off happy I had the honor of with Mr. Joe & Veronica Davis. What a wonderful team. I was very impressed that they both were so knowledgeable on the vehicle that I had the honor of with Mr. Joe & Veronica Davis. What a wonderful team. I was very impressed that they both were so knowledgeable on the vehicle that I purchased yesterday(2014 Honda V6 w/navigation). They answered all questions and then some. I have to mention that they made me feel so comfortable during the whole process that it seemed that we knew each other for years. I dont believe that I would have received that kind of service anywhere else. I would recommend them as a sales consultant any day... Thanks again Team Davis/Bryan Honda More
Love it! I just got the States, T-REX Lake went above and beyond my expectations along with General Manager Tim Roussell. Thanks to T-REX, and the people at Br I just got the States, T-REX Lake went above and beyond my expectations along with General Manager Tim Roussell. Thanks to T-REX, and the people at Bryan Honda for the wonderful experience on the purchase of my 2015 Honda Fit. I highly recommend them for your car buying needs. More
Satisfied Customer I had the privilege of working with Joe Davis and the team at Bryan Honda. My situation was a little different in that I was traveling down south from I had the privilege of working with Joe Davis and the team at Bryan Honda. My situation was a little different in that I was traveling down south from New England specifically to get a reliable car that had not seen years of snow/salt damage from the harsh winters in the north. That being said, I had to do most of my research online and via the phone since I only had limited time to pick up a car and drive it home. I found the right vehicle for me and my family at Byran Honda and Joe was instrumental helping me shop. He even went so far as to take out his cell phone and give me a video tour of the SUV I was interested in and text it to on the spot. When I arrived, I was happy with and impressed by the professionalism and customer service that was displayed by everyone at the dealership. I would feel comfortable sending my friends and family to Bryan Honda. More
2014 Honda Accord proud owner I had purchased a 2008 Accord from Bryan Honda in 2008 and I was very pleased with how the sales process went then, so I decided to go back because I I had purchased a 2008 Accord from Bryan Honda in 2008 and I was very pleased with how the sales process went then, so I decided to go back because I felt it was time to trade my 2008 Accord for a newer Accord. Mr. Walker greeted me as I was looking at the Accord's and he quickly listened to my concerns and questions. He was very attentive to my needs with a very friendly attitude that made me feel comfortable. Together we made the "sale" happen and I was very excited by the end of the day. Many thanks to all the staff. More
give this man a raise! Mr Walker is an exceptional salesperson whom I had the privilege of working with. He was very friendly and understanding of my needs and made it happ Mr Walker is an exceptional salesperson whom I had the privilege of working with. He was very friendly and understanding of my needs and made it happen. I was very pleased with his courteousness, professionalism and the service I received from him. I would highly recommend him to anyone on the market for a new vehicle. More
HONDA 2014 CRZ I want to Thank Bryan Honda and my salesman Mark Holman for making my purchase of a 2014 Honda CRZ very pleasant. First off I like Honda's reputa I want to Thank Bryan Honda and my salesman Mark Holman for making my purchase of a 2014 Honda CRZ very pleasant. First off I like Honda's reputation for making quality vehicles at very affordable prices. I'm a big truck guy but needed a commuter vehicle. I could have bought anywhere but Mark' Holman's willingness to be patient with my schedule and timeline while delivering the facts helped greatly in my decision to by a Honda. He followed up with me and answered my questions in a very timely manner. Bryan Honda backed him up with giving me a great deal and that's how they earned my business. More