Bryan Honda

My new Honda Pilot Touring :-), loving it !!!!!! Returning to Bryan Honda for the fourth time since 2008 to buy a new vehicle, my buying experience with Kevin McGirt was ANOTHER OUTSTANDING ON. It se Returning to Bryan Honda for the fourth time since 2008 to buy a new vehicle, my buying experience with Kevin McGirt was ANOTHER OUTSTANDING ON. It seems like with each time I buy from Kevin McGirt, he only gets better in giving service to his customers. His customers ALWAYS COME FIRST, and Kevin will do anything in his power to make them happy. We want to thank you for that special service, you made our day most special with serving us. At this time we like to recommend Kevin McGirt, and Bryan Honda of Fayetteville, NC to anybody that is interested in buying a new Honda or any other used car. We the White's feel strongly you will not be disappointed. Until we meet again, Kevin McGirt. Best of luck to you, Many hugs, Christine, Katherine and Kimmy :-) More

Best sales rep ever! The best sales associate I have ever met. Ron Garcia truly cared about me more than making the sale which i found truly comforting. I will be recommen The best sales associate I have ever met. Ron Garcia truly cared about me more than making the sale which i found truly comforting. I will be recommending my friends to Ron Garcia at Bryan Honda More

Easy and excellent profesionals @ Bryan Honda An excellent staff and friendly atmosphere, our Sales Associate and Finance adviser (T-Rex Lake and Robyn H. M'clamp) were very cordial, patient and p An excellent staff and friendly atmosphere, our Sales Associate and Finance adviser (T-Rex Lake and Robyn H. M'clamp) were very cordial, patient and professional. They made our visit at the dealer one to be remember for next the time we purchase a vehicle. More

Great Car Buying Experience! We enjoyed being assisted by T-Rex Lake. He was very professional, personable, and knowledgeble. I would recommend him to anyone looking for a car. Si We enjoyed being assisted by T-Rex Lake. He was very professional, personable, and knowledgeble. I would recommend him to anyone looking for a car. Sincerely, the Nehls family More

Bryan Honda is ALL THAT Yarnell Johnson And Leonard McGrue, are very professional, and they made my mom and i fill like we were the only 2 people at the dealership. The over Yarnell Johnson And Leonard McGrue, are very professional, and they made my mom and i fill like we were the only 2 people at the dealership. The overall experience was amazing, My mom was so frighten that i wasn't going to get that 2012 Dodge Avenger. That's when Lenonard reassured her we are going to make it happen, and HE DID JUST THAT. We watched him sprang into action, and a lot of times along with Mrs. Robin Mclamb the finance manager we were the last to leave, Guess what my mom and i drove the 2012 Doge Avenger home at last. Over all my experience was off the chain. More

Love my new Odyssey Love Bryan Honda! Always have an awesome experience and T - Rex is great asset to the Bryan Honda team!Thank you so much T-Rex! Love Bryan Honda! Always have an awesome experience and T - Rex is great asset to the Bryan Honda team!Thank you so much T-Rex! More

New Car for the Mrs! Mark Holman at Bryan Honda of Fayetteville, understands the meaning of the words Customer Service. My wife and I were approaching our anniversary of Mark Holman at Bryan Honda of Fayetteville, understands the meaning of the words Customer Service. My wife and I were approaching our anniversary of 25 years and we decided to get her a new car. Earlier last year, my wife had given her 2005 Accord to our daughter to attend college. We met Mark and told him of our budget, and the ideal car my wife would like to have. The 2014 Civic she wanted was the right bargain with no hassle throughout the numbers work up. Mark attention to detail in understanding our concerns for a new car for my wife made the process in selection a rewarding one. I have had the pleasure of buying cars from car salesmen’s throughout Fayetteville, and Mark ranks up in that top five of a caring professional who listens to the concerns of the customer and not tries to push the gimmicks in order to make a sale. His focus in helping people is truly a talent and gift which eases a customer approach in buying a car. It is nice to have a salesman working in your behalf to purchase a vehicle, one who listens to your concerns. You appreciate the rest of the dealership for hiring him. It takes a team to run a program like this, and with people like Mark and Robyn Mclamb, the finance manager, word of mouth is the easiest form of advertisement for excellent customer service program. I would highly recommend Mark Holman who is a look alike for Kevin Costner as your next salesman for your next Honda. Your experience will be as rewarding as ours. More

"Perfect Storm" I want to share a little back story to this review. A day after purchasing our Ford Fusion, we noticed some issues with the vehicle. Quick to help us I want to share a little back story to this review. A day after purchasing our Ford Fusion, we noticed some issues with the vehicle. Quick to help us out, Joe had it in the shop the next day. When we got the vehicle back, we still encountered problems. We let Joe know and he was very helpful in getting the service department in touch with us to see what was still wrong with the vehicle. This is where my transaction started to go sour and I questioned if I made a mistake purchasing this vehicle from Bryan Honda. The service manager seemed helpful but in the end I was let down and left with a negative feeling towards this dealership. After writing a negative review thinking they do not stand behind the vehicles they sell, I was contacted by Rico who made sure this situation was handled. Tim Roussell contacted me as well and reassured me that this is not how they do business and that our vehicle would be taken care of. That night we were able to drop it off and we were given a rental car so we were not without a vehicle. Here is where Bryan Honda redeemed itself. After sending my vehicle to Ford to get fixed, as it ended up being a problem only Ford could warranty, it was there for 10 days. Every day, Bobby was checking with Ford about the status of my vehicle. Then Joe would call and let me know what was happening with the vehicle while it was at Ford. I truly appreciate the commitment they showed in getting our car fixed and to make sure we were happy customers. Thank you to Bobby for constantly checking on our vehicle while it was at Ford and a big thanks to Joe for going above & beyond to make sure we were taken care of and that our vehicle was fixed. After a rough start, I can truly say that I am very happy with the outcome and customer service that 'I received. Thanks again guys for all of your help! More

tool kit Tool kit, that's right that is the reason why I went to Bryan Honda in the beginning, then I met Kevin and everything changed. He didn't try to sell Tool kit, that's right that is the reason why I went to Bryan Honda in the beginning, then I met Kevin and everything changed. He didn't try to sell me a car he sold me the right car. He did what most salesmen don't do and that is to listen. He listened understood and went above and beyond to help get me into the right vehicle. I even called him on his day off and he was more than willing to ease my mind when it came to my new purchase. When Kevin was multitasking with me he sent in another great employee Veronica Davis to help with the process. She was a extra breath of fresh air that just added more to a smooth as glass process. She helped ease the pain of me getting rid of my older car (that I loved!) and made me feel very comfortable in my new car. I wish I had more money to buy more cars they deserve what they make and then some! I wish all customer service people were like them!! Very satisfied customer, Tray More

great experience! I just purchased my second car from Bryan Honda and I see nothing has changed. The entire experience was A-1.The staff is friendly and professional. E I just purchased my second car from Bryan Honda and I see nothing has changed. The entire experience was A-1.The staff is friendly and professional. Every question asked was answered in a manner that assured me that they knew their product. I was assisted by Mr Clifton Oates who I extremely helpful and knowledgeable. I will refer friends and family to Bryan Honda and Mr Oates. More