Buchanan Automotive Inc.

Have now reached out 7 separate times to get numbers on a Silverado was promised I would be sent info every time. First by salesmen, then managers, the the gm. A GM even gave me his personal phone number and Silverado was promised I would be sent info every time. First by salesmen, then managers, the the gm. A GM even gave me his personal phone number and then didn’t get back to me again. Ridiculous go elsewhere they are obviously not interested in selling cars and making money. More

They have the vehicle I want, so I’m going to purchase it from them from them More

Let me start with Buchanan final price is not the final price. Truck listed at $42,411 with my first responders discount truck should have been $41,911. Tell me why when they brought the paper out the truc price. Truck listed at $42,411 with my first responders discount truck should have been $41,911. Tell me why when they brought the paper out the trucks price was $47,000. Plus all the extra stuff you can't take off like the air in the tires, the theft BS they offer, and other things totalling $2000. So the trucks final price is actually $49,000. My 2020 WRX with 31k miles they offered $22,000 for which is a joke all in itself. Please take this warning, it all looks good on the website but after driving 1.5 hours there and 1.5 hours home, I still have my car. With $5,000 down they had my payment at like $1,300 a month for 72 months. Picture paying $96,000 for a truck that is listed on their website for $42,000. They use your trade it to cushion the blow of the price they advertise, and then act like they're doing you a favor. I'll never go back, I bought a truck in 2020 from them and it took me 8 hours to get the deal they advertised and didn't want to do that again this time. Please save your time and gas. More

I spent more time trying to purchase and they put me off. $70,000 truck. Done $70,000 truck. Done More

The 5 star reviews are fake! They have people write fake reviews to get their score up. Most likely upper management pretending to be a customer. Trust the bad reviews, we just h They have people write fake reviews to get their score up. Most likely upper management pretending to be a customer. Trust the bad reviews, we just had an experience similar to majority of the people that also had bad experiences. When you see the same complaints over and over BELIEVE THEM. Run from this place, there are many other reputable car dealerships that will appreciate and treat you fairly! More

They never got back to me on the truck I inquired about weeks ago in August weeks ago in August More

The price on cars. com was 52 thousand dollars. When I talked to Buchanan Automotive the price was 68 thousand dollars. Not very good pr. com was 52 thousand dollars. When I talked to Buchanan Automotive the price was 68 thousand dollars. Not very good pr. More

This Dealership was amazing, went above beyond. Ali was phenomenal I highly recommend her. Her service was A 1. Alex was fantastic and ensuring everything went smoothly during the purchas Ali was phenomenal I highly recommend her. Her service was A 1. Alex was fantastic and ensuring everything went smoothly during the purchasing process. More

My fiance and I purchased a 2022 chevy Silverado yesterday. Our sales person Jason Shrader was excellent, answered our questions we had throughly, good customer service, and overall best sales perso yesterday. Our sales person Jason Shrader was excellent, answered our questions we had throughly, good customer service, and overall best sales person we've dealt with. Highly recommend if you go to Buchanan automotive to request Jason. The only complaint I have is the "sales manager" tried pricing us at a different rate than what they had on their online website, after we had explained the website had different pricing the manager did go back and fix the numbers. We are happy with our purchase! More

I bought a brand new vehicle and had issues the first week. They can’t fix the issue and have told me nothing but lies. They sell lemons !!! I would never buy nothing from this dealership not even a floo week. They can’t fix the issue and have told me nothing but lies. They sell lemons !!! I would never buy nothing from this dealership not even a floor mat. I wouldn’t let the service department check the air in my tires. Stay away !!! More