Buchanan Automotive Inc.

Excellent Sales people excellent finance dept excellent over all good experience. Ryan Wood explained all features on truck and well knowledged on the chevy pro Sales people excellent finance dept excellent over all good experience. Ryan Wood explained all features on truck and well knowledged on the chevy product. Great Job Buchanan. More

Easy to work with Strait forward and easy dealership to buy from. My only complaint was I was asked to drive the vehicle off the lot that night because it was "Policy" Strait forward and easy dealership to buy from. My only complaint was I was asked to drive the vehicle off the lot that night because it was "Policy". I then had to get a ride back to my truck to pick it up. The next day they called to ask if I could bring the car back so it can be sent for MD inspection. Should have just kept the car and called me when it was inspected. More

We finally got the deal done. My initial visit to the dealership was not a good experience. The management member that we worked with low balled us on our trade-in, and kept us wai My initial visit to the dealership was not a good experience. The management member that we worked with low balled us on our trade-in, and kept us waiting for many hours (4+) before finally answering our questions. I only returned to the dealership when our salesperson was able to confirm the pricing I was looking for on one of the cars listed on their website. It took a good bit of haggling, but we did finally come to an agreement and finance did a great job finding me an even better interest rate than the financing I had brought with me from my bank. I like my new car. If you are ready to spend some time in the dealership, you can get a good car at a decent price. More

I like the way they work with to find the car you want. I like the way things are handled and you are not being pressured into buying something you don't want and the dealership will find the car you want. I like the way things are handled and you are not being pressured into buying something you don't want and the dealership will find the car you want. More

Happy customer I have always been a bow tie baby, dealing with the staff at buchanan, isn’t just another sales person it’s like being family!! Awesome staff, awesome I have always been a bow tie baby, dealing with the staff at buchanan, isn’t just another sales person it’s like being family!! Awesome staff, awesome experience More

Check engine light on My check engine light was on and they was able to fix my car and she running great thanks to Jennifer for getting my car on the raod My check engine light was on and they was able to fix my car and she running great thanks to Jennifer for getting my car on the raod More

Service. As usual, Jerry provided great service and had my problem taken care of. This would be the only reason I would consider purchasing another vehicle As usual, Jerry provided great service and had my problem taken care of. This would be the only reason I would consider purchasing another vehicle More

Battery assist light Jenn Rowe is a phenomenal service tech and Gary as a service manager. Friendly and thorough. Keeping you up to date with info about your car. And grea Jenn Rowe is a phenomenal service tech and Gary as a service manager. Friendly and thorough. Keeping you up to date with info about your car. And great knowledge More

Vehicle inspection Bought a new vehicle from the dealership and due to where I live needed the emissions tested. Scheduled easily and was handled nicely and professional Bought a new vehicle from the dealership and due to where I live needed the emissions tested. Scheduled easily and was handled nicely and professionally. More

Friendly Very friendly staff and great to work with. We were unable to take delivery the same day due some unforeseen mechanical issues. the dealer ship staff Very friendly staff and great to work with. We were unable to take delivery the same day due some unforeseen mechanical issues. the dealer ship staff worked diligently on the problem and to get us back on the road. More