Buchanan Automotive Inc.

Pleasant experience I am from Maryland, found the vehicle online, I found the employees to be friendly and not pressuring me to buy something. The dealer is also Marylan I am from Maryland, found the vehicle online, I found the employees to be friendly and not pressuring me to buy something. The dealer is also Maryland inspecting the vehicle for me, which is nice. More

I felt like family there. i saw a specific car I was looking for on the internet at this dealership. I live over 3 hrs away so I was hesitant about even considering it. I talke i saw a specific car I was looking for on the internet at this dealership. I live over 3 hrs away so I was hesitant about even considering it. I talked with Jennifer and she was great. She took pics and videos and walked around and described in detail the car. I made the trip from Richmond ,Va and felt like I was family. Everyone there was friendly , helpful and made the process easy and non stressful. I absolutely love my car and feel like it was a gift to find this exact car and have such a great experience. It was worth the drive!!!! More

new truck purchase We were treated with courtesy and fairness by our Salesman at Buchanan Automotive, Alex Sentelle when we purchased our 2018 Chevy Silverado Truck. W We were treated with courtesy and fairness by our Salesman at Buchanan Automotive, Alex Sentelle when we purchased our 2018 Chevy Silverado Truck. We got a fair price for our trade in and did not have to hassle over the price, More

Never buy from there again Everything starts out good then u set and wait for hours they say it will take about 3 hrs well its 6 hrs later then we need this and that ho wait u n Everything starts out good then u set and wait for hours they say it will take about 3 hrs well its 6 hrs later then we need this and that ho wait u need to call this person and that person well now we need this from u its a big headache will never buy another car from there again. More

Great service I didn't have to wait to get taken care of. Everything was explained to me as to what would be done on this visit. I didn't have to wait to get taken care of. Everything was explained to me as to what would be done on this visit. More

Awesome experience like riding a roller coaster Buying here was like riding a roller coaster first your excited and can't wait to get on, and then the ride is over and you know the wait was worth it Buying here was like riding a roller coaster first your excited and can't wait to get on, and then the ride is over and you know the wait was worth it. I would highly recommend Mr. Wood. More

Awesome Experience Jennifer McCleaf was my sales person. She made me feel very comfortable and wasn't pushy. She was very friendly. The sales manager Mike gave me a grea Jennifer McCleaf was my sales person. She made me feel very comfortable and wasn't pushy. She was very friendly. The sales manager Mike gave me a great deal on both my trade and new Chevy Cruze! I absolutely LOVE it!!!!!! I am Very happy with the whole process!! More

Excellent experience Very satisfied with salesperson and everyone involved in purchase of new Chevrolet. Purchase with trade went very smoothly. This is the third vehicle Very satisfied with salesperson and everyone involved in purchase of new Chevrolet. Purchase with trade went very smoothly. This is the third vehicle I have purchased at Buchanan and will return without hesitation will also refer friends. More

Great people to deal with. Had a couple minor factory issues that I noticed after purchasing my vehicle. No questions asked took care of everything really quickly. Very friendl Had a couple minor factory issues that I noticed after purchasing my vehicle. No questions asked took care of everything really quickly. Very friendly and reviewed everything with me after it was completed to make sure everything was good. More

My oil was changed in a reasonable amount of time and the se The service was great nd completed in a timely fashion! The service manager was very helpful and congenial! I appreciated the second free oil change The service was great nd completed in a timely fashion! The service manager was very helpful and congenial! I appreciated the second free oil change! More