Buchanan Automotive Inc.

Good Experience I had an easy processes buying a used car. Alex was great! very helpful! The staff is kind, they make it simple to buy a vehicle I had an easy processes buying a used car. Alex was great! very helpful! The staff is kind, they make it simple to buy a vehicle More

GOOD TIMES THEY ARE COMMITTED TO KEEPING ME AS A RETURNING CUSTOMER AND HAVE ALWAYS TREATED ME AS A SPECIAL PRIORITY. I WILL CONTINUE MY RELATIONSHIP WITH THIS THEY ARE COMMITTED TO KEEPING ME AS A RETURNING CUSTOMER AND HAVE ALWAYS TREATED ME AS A SPECIAL PRIORITY. I WILL CONTINUE MY RELATIONSHIP WITH THIS BUSINESS GROUP. More

Fantastic I purchased a 2018 Silverado at Buchanan and had the pleasure of Tyler Garner being my salesperson. I’m 57 years old and this is the first new vehicle I purchased a 2018 Silverado at Buchanan and had the pleasure of Tyler Garner being my salesperson. I’m 57 years old and this is the first new vehicle l ever purchased. I went there to test drive the truck I wanted but just not in my choice of color. He tried unsuccessfully to sell the one they had on the lot but since I was persistent on a Black one he checked around and was able to locate me a black one at a price close to the one they had and at a price I was willing to pay. I ended up getting the truck in s timely manner and with more options but still paid the agreed price. The only problem I had came from the body shop. When they sprayed the bedliner in they sprayed over the rubber inserts that cover the holes for the tie down inserts. Overall everyone I interacted with was pleasant. More

Bad service Paid $9000 for a Jeep Patriot. Ran fine during test drive then once done signing papers we get a minute up the street and it starts to sputter. Spark Paid $9000 for a Jeep Patriot. Ran fine during test drive then once done signing papers we get a minute up the street and it starts to sputter. Spark plugs and coils needed replaced from them spraying inside the hood which took hours. 3 weeks later check engine light comes on. I own a obd so plugged it up to the Jeep. Battery code popped up. Took it to service they replaced the battery. It took 2 hours. Meanwhile in both cases nobody came to tell us anything about what was wrong until it was fixed. Also my girlfriend shut the door in the waiting room so our 3 year old and 1 year old would not run out plus they were loud. A older lady at the desk opened it back up and when my girlfriend tried to explain why she xxxx the door the woman just walked away ignoring her. The work ethics and attitudes suck More

good experience Well I have good experience with Buchanan automotive the sales manager he was very good and the sales man to this guys is not taken too long take care Well I have good experience with Buchanan automotive the sales manager he was very good and the sales man to this guys is not taken too long take care of me and I’m very satisfied More

Great Service Called Buchanan up as I thought I had a rear leaking brake line and needed to get my Ford Explorer in and serviced quickly. They took my vehicle righ Called Buchanan up as I thought I had a rear leaking brake line and needed to get my Ford Explorer in and serviced quickly. They took my vehicle right away, found out the issue was actually a leaking rear heater / ac coolant line which they took car of. They also was able to include a PA inspection and oil change on short notice while they had my SUV, all of this was very much appreciated. Vehicle was service quickly and all work was done as expected. More

Superior salesman and experience!! Buchanan Chevrolet has provided me with two vehicles and I can’t be happier with their service and commitment!!! Dick was the best salesman I have ev Buchanan Chevrolet has provided me with two vehicles and I can’t be happier with their service and commitment!!! Dick was the best salesman I have ever dealt with (and I have been through many other vehicle purchases less enjoyable!) and he was attentive to my every need, concern and request. He bent over backwards to make these transactions so smooth. All the best to the Buchanan team!!! Thanks heaps!!! More

Service Appointment My appointment was for 5pm - Got there a few minutes early and they took the car right in for service - quick turn around time - very pleased My appointment was for 5pm - Got there a few minutes early and they took the car right in for service - quick turn around time - very pleased More

Best car buying experience....EVER 5 stars in as understatement for this dealership and their staff; they are a flawless group of individuals and it shows. The sales rep, Tyler Garner, 5 stars in as understatement for this dealership and their staff; they are a flawless group of individuals and it shows. The sales rep, Tyler Garner, exemplified true customer service and knowledge of the products. He was very courteous and he was not pushy. This is my second vehicle purchase from here in the last 20 months and both times have been picture perfect. If you’re looking for a new vehicle and a great car buying experience; look no further. More

SERVICE Great people at the service and cashier counter. I will go back again. They took the time to clean my car inside and out well. Great people at the service and cashier counter. I will go back again. They took the time to clean my car inside and out well. More