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Buchanan Automotive Inc.
Waynesboro, PA
351 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 351 reviews
March 27, 2013
I had such an awesome experience working with Johnathan and Pete! They were so friendly and willing to get me what I wanter and needed in a car for the price I needed! I also had no credit and they found m and Pete! They were so friendly and willing to get me what I wanter and needed in a car for the price I needed! I also had no credit and they found me a loan! It was an overall amazing experience and I love my Focus so much!!! I will be recommending them to all my friends and even family! Thanks guys!! More
by jakehr
Employees Worked With
Pete Morgan
March 22, 2013
Being a new car customer I went into Buchanan with high expectations. I met John, an over achiever with exceptional knowledge of the business, he demonstrated patience and understanding and focused on all expectations. I met John, an over achiever with exceptional knowledge of the business, he demonstrated patience and understanding and focused on all of my concerns and needs in buying my new car. With his extensive knowledge and background of the business he put me in a 2012 Chevy Cruze that I love!! I would recommend him to all my family and friends! More
by catbrown
Employees Worked With
Wade
February 18, 2013
I rated the dealership so low because I only went to check out the cars for 15 minutes or less. I just wanted to view the cars they had in stock. I was "tricked/ forced" from my car to go inside and get check out the cars for 15 minutes or less. I just wanted to view the cars they had in stock. I was "tricked/ forced" from my car to go inside and get my information as though it would be easier to find the right vehicle for me. And even though the service rep I had was friendl,y the whole experience took 3 and half hours (i'm not exaggerating). When i tried to look at a book of different models/colors put there for customers i was told to go sit down because the "boss" did not want me to hear what he was saying (very suspicious/why so secretive?). Right away they pulled out a vehicle and put papers in front of me to sign as if i would drive away with the vehicle right there and then.Every time i tried to go outside to look at vehicles one or more people would follow and ramble on so much that I could not even think. I felt very tired, very awkard, and very pressured. The test drive track was long. They should have a long one and a short one for people in a rush. The worst part is that after 3 and half hours I didn't even get a chance to walk around and look at the vehicles by myself because I was stalked the whole time and didn't want to be mean (they should know to let people browse and not be pushy). The only thing that may have been a positive experience was the guy wade who worked there. Bottom line. When i said i was just there to look real quick they obviously did not care and tried to coerce their own agenda which is rude no matter how nice they try to be. There is such a thing as trying too hard. Would not go back there and would definitely not recommend to anyone else! I also went home and checked the kbb value for retail/dealer price and it was overpriced by 2-3 thousand! Check chambersburg and hagerstown dealers! More
by righteousdeals
Employees Worked With
boss, internet manager
February 11, 2013
Dropped by Saturday February 9, 2013 to "look" at a few cars as mine was getting up in miles. I actually had no intention of even going to the dealership but my partner saw a few cars on the lot at a few cars as mine was getting up in miles. I actually had no intention of even going to the dealership but my partner saw a few cars on the lot that he thought I should check out. We were greeted by Pete Morgan who walked around with us to find out what exactly I was looking for, which was nothing. We then started talking about how much I liked my 2006 Lucerne and that I wished Buick would still be making them. Pete suggested we talk about the 2010 that was sitting there. A few hours later I was driving it home. I had a great experience because there was no pressure to buy anything. Everyone was friendly and came over to introduce themselves to welcome us to the Dealership and Pete and Jonathan Akers were very patient and met all of my concerns about what I wanted my payment to be. I would definately buy there again!!! More
by irick2
Employees Worked With
Pete Morgan
January 20, 2013
We were very impressed with Mike Wile. He is very friendly and he really knows his stuff! He was very accomodating, and even brought our new car to our home (5 miles from dealership). We will defin friendly and he really knows his stuff! He was very accomodating, and even brought our new car to our home (5 miles from dealership). We will definitely buy all our new cars from Buchanan. More
by arthuracox
December 26, 2012
Buchanan Chevrolet is a wonderful dealership.They make you feel like family as soon as you walk through the door. Pete Morgan is a wonderful Sales person and I would recommend him to everyone. He takes hi you feel like family as soon as you walk through the door. Pete Morgan is a wonderful Sales person and I would recommend him to everyone. He takes his time with his customers and is overall a great sales person. Pete is also friendly and knows what he is doing and knows what he is talking about. This was my first time buying a car from a dealership and I was a little nervous about doing so. I thought that they would be pushy but that wasn't the case at all. They were very helpful and understood what I was looking for and they will surely continue to receive my business. I would highly recommend Buchanan Chevrolet/Buick/Cadillac/GMC to anyone. I would also recommend asking for Pete Morgan More
by Jack1992
Employees Worked With
Pete Morgan and Jonathan Akers
December 15, 2012
Drove from Virginia 3 hours to buy a New Tahoe. Talked on phone about Pricing on New Tahoe and for our Trade in. When we got to the Dealership all prices stayed the same. No Pressure at all. Honest, Friendly phone about Pricing on New Tahoe and for our Trade in. When we got to the Dealership all prices stayed the same. No Pressure at all. Honest, Friendly, and Courteous Service. Would buy from again. Thanks David and Amy Ernest More
by 1newtahoe
Employees Worked With
Pete Morgan,Jonathan Akers
September 27, 2012
Everybody was very friendly but professional. My salesman took us (self and spouse) throughout the dealership areas. Answered all questions. Anything not at their fingertips or known was provided in short o took us (self and spouse) throughout the dealership areas. Answered all questions. Anything not at their fingertips or known was provided in short order. I will buy another vehicle here. I will recommend them at any opppoptunity. More
by maddobrien
Employees Worked With
Paul Melville
July 18, 2012
Took a 99 chevy van in for an abs problem and after three misdiagnosis took it to a private shop (XLR8 Diesel trucks) they had its figured out within 1hr. Also left 3 messages for Bill (service manager) no misdiagnosis took it to a private shop (XLR8 Diesel trucks) they had its figured out within 1hr. Also left 3 messages for Bill (service manager) no return phone call yet.Thanks for all your help! Wont be going back for anything including parts. More
by M Seibert
Employees Worked With
Bill, Ryan
June 04, 2012
My husband & I cannot even begin to describe how pleased we are with the service provided by Paul Mellvile! He was an absolute pleasure to work with. He was friendly and listened to what we wanted & pleased we are with the service provided by Paul Mellvile! He was an absolute pleasure to work with. He was friendly and listened to what we wanted & were looking for in a vehicle & showed us vehicles that not only fit our needs, but also our price range. He didn't try to show us vehicles that we could not afford. We made our purchase the same day & I got a beautiful car that I ABSOLUTELY LOVE!!!! To ANYONE going to Buchanan I STRONGLY SUGGEST YOU ASK FOR PAUL! I PROMISE HE WILL TAKE GREAT CARE OF YOU! We can't thank him enough! More
by dlargent
Employees Worked With
Paul Mellville
