Buchanan Automotive Inc

Typical bait and switch game here. Advertised internet price is 8k lower than MSRP but when you ask for the out the door price you quickly learn that they have tacked on 7K in mandator Advertised internet price is 8k lower than MSRP but when you ask for the out the door price you quickly learn that they have tacked on 7K in mandatory add ons that people don't want or need like $900 window etching, $5000 for ceramic coating $1000 for windshield cleaning and $90 for nitrogen in the tires. They did not try to hide it but they have no interest in negotiating so I took my money elsewhere. Buyer beware!! Thank fully there are plenty of other dealerships out there that are willing to work with you. More

same as the other reviews on here - wish I read this before I went up there. typical bait and switch cruddy dealership. advertise 1 price online and then its $3k more when you get there because they fil before I went up there. typical bait and switch cruddy dealership. advertise 1 price online and then its $3k more when you get there because they filled the tires with nitrogen and have some theft prevention warranty. All useless More

They use low prices to get you in the door and then think that you are stupid and won’t see through their lack of integrity. As soon as we said we were paying cash they said price will be $2000 more then ga that you are stupid and won’t see through their lack of integrity. As soon as we said we were paying cash they said price will be $2000 more then gave us 1/3 of what are trade in was worth. We walked out and they chased us wanting to make a deal which was a decent offer. We said we would consider and off we went. 10 minutes later they texted us and told us the new offer was only good for 1 hour. They prey on people! More

If something sounds too good to be true it often is. This dealer uses deceptive xxxxxxto get customers in the door. They have a long list of xx dealer installed add-on's, (ceramic coating, theft protect This dealer uses deceptive xxxxxxto get customers in the door. They have a long list of xx dealer installed add-on's, (ceramic coating, theft protection, VIN etching, nitrogen filled tires, etc) adding around $10K that is not advertised on their list price. With all the information available to consumers today, you would think dealers would not be as blatantly deceitful. Gotta love these shady stealerships. RUN! More

Have now reached out 7 separate times to get numbers on a Silverado was promised I would be sent info every time. First by salesmen, then managers, the the gm. A GM even gave me his personal phone number and Silverado was promised I would be sent info every time. First by salesmen, then managers, the the gm. A GM even gave me his personal phone number and then didn’t get back to me again. Ridiculous go elsewhere they are obviously not interested in selling cars and making money. More

They have the vehicle I want, so I’m going to purchase it from them from them More

Let me start with Buchanan final price is not the final price. Truck listed at $42,411 with my first responders discount truck should have been $41,911. Tell me why when they brought the paper out the truc price. Truck listed at $42,411 with my first responders discount truck should have been $41,911. Tell me why when they brought the paper out the trucks price was $47,000. Plus all the extra stuff you can't take off like the air in the tires, the theft BS they offer, and other things totalling $2000. So the trucks final price is actually $49,000. My 2020 WRX with 31k miles they offered $22,000 for which is a joke all in itself. Please take this warning, it all looks good on the website but after driving 1.5 hours there and 1.5 hours home, I still have my car. With $5,000 down they had my payment at like $1,300 a month for 72 months. Picture paying $96,000 for a truck that is listed on their website for $42,000. They use your trade it to cushion the blow of the price they advertise, and then act like they're doing you a favor. I'll never go back, I bought a truck in 2020 from them and it took me 8 hours to get the deal they advertised and didn't want to do that again this time. Please save your time and gas. More

I spent more time trying to purchase and they put me off. $70,000 truck. Done $70,000 truck. Done More

The 5 star reviews are fake! They have people write fake reviews to get their score up. Most likely upper management pretending to be a customer. Trust the bad reviews, we just h They have people write fake reviews to get their score up. Most likely upper management pretending to be a customer. Trust the bad reviews, we just had an experience similar to majority of the people that also had bad experiences. When you see the same complaints over and over BELIEVE THEM. Run from this place, there are many other reputable car dealerships that will appreciate and treat you fairly! More