Buchanan Kia

Lady in Red Rebecca was great! She spent a lot time with us, this is our 3rd vehicle from Buchanan and everyone is awesome. They definetly work with you and help Rebecca was great! She spent a lot time with us, this is our 3rd vehicle from Buchanan and everyone is awesome. They definetly work with you and help make it happen! More

Helpful I had a great experience at Buchanan I walked in talked to Rebecca who was very friendly and helpful. Anyone looking g for a car should visit this dea I had a great experience at Buchanan I walked in talked to Rebecca who was very friendly and helpful. Anyone looking g for a car should visit this dealership and speak with Rebecca More

Good buying experience Was looking for an upgrade before daughter leaves for college and Buchanan had a vehicle that we were researching on their web, received a call the ne Was looking for an upgrade before daughter leaves for college and Buchanan had a vehicle that we were researching on their web, received a call the next morning and set an appointment. When we got to the dealership another potential buyer for the same car pulled right in behind us. Took it for a test drive, looked it over and bought it on the spot. Rebecca and her team, although very busy on a Saturday morning, took the time and within 2 hours walked out with the car detailed and ready to hit the road. Thanks to Rebecca again for her help and the team at Buchanan! More

Worked to get things done quickly and accurately We went in with a car in mind and left with it the same day. The whole team from sales to finance to service pitched in to get everything done. I ha We went in with a car in mind and left with it the same day. The whole team from sales to finance to service pitched in to get everything done. I have also used the service for my current Kia vehicle and our new one. This service center is top quality through and through. They keep you notified of what is found and I have never had a car kept over the estimated time to complete a service. More

Great experience Had an excellent experience at this dealership! Rebecca was a great saleswoman, I highly recommend coming here! I got a 2012 Ford Fiesta and it is gre Had an excellent experience at this dealership! Rebecca was a great saleswoman, I highly recommend coming here! I got a 2012 Ford Fiesta and it is great, low miles and great mpg. More

Rebecca was great! Rebecca was very helpful. She came in after her normal hour to help us out. We were overall very pleased with our service. Thank you Rebecca was very helpful. She came in after her normal hour to help us out. We were overall very pleased with our service. Thank you More

Professional and Caring Just traded in our 2016 Kia Rio and leased a 2017 Optima, what great service we received from the General Manager, Eric Emery and the Salesman, Kareem Just traded in our 2016 Kia Rio and leased a 2017 Optima, what great service we received from the General Manager, Eric Emery and the Salesman, Kareem Aiken. They were so helpfu and informative.. I highly recommend this Dealership. More

Prompt, courteous, and energetic service Totaled my vehicle, searched from Hagerstown to Laurel to Bethesda. Found the right stop gap used vehicle right in my own back yard of Westminster. St Totaled my vehicle, searched from Hagerstown to Laurel to Bethesda. Found the right stop gap used vehicle right in my own back yard of Westminster. Staff was very flexible and easy to work with. They did not make me wait and they did not play games. Everything was very straight forward. More

Pleasant experience purchasing from Buchanan We had gone to Koons in Reisterstown and instead of trying to work out a deal close to what we wanted, they were trying to get us to drop down by a mo We had gone to Koons in Reisterstown and instead of trying to work out a deal close to what we wanted, they were trying to get us to drop down by a model level to get the price we wanted. We left and drove out to Buchanan. We walked into Buchanan knowing what we wanted and Chris worked a deal that worked out best for us. He was easy going and the process was a breeze. Would definitely shop at Buchanan again. It's worth the drive!!! We purchased our car at the end of February and have loved driving it every day! More

Not a happy customer Went to dealership to look for a new vehicle. After picking a vehicle, I felt pressured into signing the paperwork after telling the sales manager num Went to dealership to look for a new vehicle. After picking a vehicle, I felt pressured into signing the paperwork after telling the sales manager numerous times that I wanted to think it over for the night. I signed the papers for the car that night with 18 miles showing on the odometer. Came back the following afternoon after work to pick the car up and it showed 76 miles on the odometer. The dealership said they would take care of getting the vehicle state inspected. It took 45 days to receive Pennsylvania tags and when I contacted the service department,I was told that since it was 30 days after the purchase date, I am now responsible for getting the inspection done myself More