Buchanan Kia

Amazing Daniella was awesome. She answered all my questions that I had. She explained everything in detail. She was very knowledgeable of the vehicle she sold Daniella was awesome. She answered all my questions that I had. She explained everything in detail. She was very knowledgeable of the vehicle she sold me. More

Wonderful My car broke down. And it would have cost a fortune to fix. Andrea Phillips helped me to get approved for a brand new Sorento. She worked with me. My car broke down. And it would have cost a fortune to fix. Andrea Phillips helped me to get approved for a brand new Sorento. She worked with me. More

Courteous people. Went extra mile to make sure we were happy Originally looking to buy used, the staff showed us the 2017 Sonata and help us with pricing to make a logical choice. Very one on one with answering Originally looking to buy used, the staff showed us the 2017 Sonata and help us with pricing to make a logical choice. Very one on one with answering all our questions but without any sales pressure at all. Thank You More

oil change, tire rotation !st oil change and tire rotation was free on my 2016 Kia Soul! : ) They took my car right at the appt. time and offered me a nice warm waiting area an !st oil change and tire rotation was free on my 2016 Kia Soul! : ) They took my car right at the appt. time and offered me a nice warm waiting area and a cup of yummy coffee!The regular price of future oil changes is only 28.95, worth the drive from Sykesville! More

Lousy Service and unprofessional We were searching for a sorento with navigation and 3rd row. Made us sit there for over an hour. Came back with use your phone for navigation and c We were searching for a sorento with navigation and 3rd row. Made us sit there for over an hour. Came back with use your phone for navigation and can you live without the 3rd row (both features we were clear about). The final price without our features was twice what we wanted for a payment. She then threw a temper tantrum ripping up the papers in the lobby. She needs a new job! More

Had to have just the right Sportage These folks went to work for me and found just the Sportage I wanted: Black Cherry EX with all the "goodies" on my list. Delivery was so easy. I wa These folks went to work for me and found just the Sportage I wanted: Black Cherry EX with all the "goodies" on my list. Delivery was so easy. I was out the door in about an hour and that included my "tutorial" on the vehicle and the financing. They know what they are doing! More

Outstanding Customer Service! My brother was in dire need of a car to get back and forth to his new job. His finances were not perfect and out of pocket cash was next to nothing. My brother was in dire need of a car to get back and forth to his new job. His finances were not perfect and out of pocket cash was next to nothing. Needless to say, the embarrassment of his situation made him want to walk away, but Erik the sales manager and Andrea in sales could not have been more accommodating. After his test drive, he drive home with a nice car and payment he could manage. Thank you Erik and Andrea for taking care of my brother and sending him on to a new chapter in his life. I will most likely shop here for my next car as well. More

A Great Deal on a Very Nice car We needed a car to replace my Daughter Beth's car that was hit so hard while it was parked it was pushed about 20 feet, hit another parked car, and wa We needed a car to replace my Daughter Beth's car that was hit so hard while it was parked it was pushed about 20 feet, hit another parked car, and was a total loss. Our salesperson was Rebecca Przbyszewski, a very friendly person (as you would expect from a Mom who has Dogs). She showed Beth some nice cars, spotless inside and out. And she called Beth often to help with the nuisance accidents and insurance companies often create. Today Beth has a new car car, which she drove Home and parked behind our House and off the Street! A beautiful black Kia! We are previous Buchanan customers because they have many cars within our price range, the service department is reliable, the people we deal with are pleasant, and we feel comfortable at Buchanan. And, our salesperson really was helpful. She got Beth a very nice car, and the paperwork took a lot less time than I remember. From the time I got my first car, a Royal Blue MGB, many years ago, I have enjoyed picking out a new car and driving it home. Beth likes her new new Kia a lot. Thanks to our salesperson, we are back on the road! Buchanan Kia is well-represented by Rebecca Przybyszewski. I wish some of my long-time employees had her dedication to her job and were as nice with people as she is. -- Bobby from Westminster More