Buchanan Kia

We were greeted with a hello at the door, and treated respectfully throughout the purchase of our new vehicle. Ken Sherman, our Salesman, was very well informed about the vehicles, and was patient with u respectfully throughout the purchase of our new vehicle. Ken Sherman, our Salesman, was very well informed about the vehicles, and was patient with us during the process of choosing what we wanted to buy. We were looking for a specific vehicle and they were able to locate the exact one we requested and bring it to the dealership in a hastily manner. Our actual purchasing experience was quick and pleasant. We would recommend this dealership to anyone, they are wonderful people to do business with!!! More

This dealership has many cars to choose from and James Carlyle was eager to assist us in picking the Kia we were interested in. He showed us the various features of the car and allowed us to take a test Carlyle was eager to assist us in picking the Kia we were interested in. He showed us the various features of the car and allowed us to take a test drive. The Soul we choose had all of the features we wanted, even the color was right. These people are movated to sell cars and James made us a deal that far exceeded out expectations. Michael Wheeler made short work of the paperwork and we were soon proud owners of a new Kia Soul. This is the fourth new Kia we have purchased at this dealership and will probably not be the last. A great sales and service staff! More

Joe was my salesman and he was awesome. He worked with me and was very patient with me to get the car that I wanted the most. Also Mike Madruga was awesome with the numbers and was able to really work ou me and was very patient with me to get the car that I wanted the most. Also Mike Madruga was awesome with the numbers and was able to really work out an awesome deal that was affordable to me. Everyone at the dealership was so polite and congratulated me when I left. It was a very positive experience for me and I would and will be recommending Buchanon Kia to anyone in the marked of buying a new vehicle. More

I have dealt with this dealer for many years. The service department is wonderful. I always told them I would buy my next car with them and I wanted a Kia for sure. When I was ready to shop, Ken made sure I department is wonderful. I always told them I would buy my next car with them and I wanted a Kia for sure. When I was ready to shop, Ken made sure I saw everything and answered all my questions patiently. He helped me narrow down my choices and, as he got to know me better, began to make recommendations he thought suited me regarding model and options. He entertained my grandchildren when I needed a little more time, gave them baloons and treated us all in a very friendly way. I knew he was the salesperson with whom I wanted to deal, Michael helped make it happen, and Kia Sorento was the car with everything I needed at a reasonable price. With all of that, I know the service will be topnotch when I need that, too. More

We went to a different Kia dealer fisrt and it was not run very professionally. It made us very uneasy. We were not eager to do business with them and started looking at other car manufacturers. I was d run very professionally. It made us very uneasy. We were not eager to do business with them and started looking at other car manufacturers. I was driving home from my parents home, and glanced up to see Buchanan Kia. I never knew it was there. From the first, when Ken came out to greet me, I knew they were very interested to make the customer happy and were polite and courteous. They earned our trust and we definitely feel they will stand 100% behind their cars. Also we were very impressed to hear from their service department before we ever needed any service. They absolutely want to make sure you are very comfortable with the new purchase. More

I went to Buchanan Kia as my third visit to a dealership in search of a Kia Optima. My first experience with a different Kia dealership was a nightmare. The second dealership was very helpful and assisted in search of a Kia Optima. My first experience with a different Kia dealership was a nightmare. The second dealership was very helpful and assisted me in narrowing down my decision however, not too close to home. By the time I went to Buchanan I had a relatively good idea of what I wanted. As soon as I walked on the lot I was greeted by Ken Sherman and couldn't have been more pleased with the service I received there after. Ken and the staff at Buchanan were more than pleasant. Leasing was an option I wanted to explore. I did some research and called them with two pages of questions the next day. They were so patient and explained everything in complete detail without making me feel burdensome. Once I finally decided exactly what I wanted they started to search for the perfect car. My color choice was hard to find and they offered me a color I was unsure about. To reassure me Ken called while I was at work and offered to drive an Optima in that color to my job so I could see what it looked like in person. I was blown away that a dealership would go that extra mile (extra 20 miles in this case) to ensure customer satisfaction. The communication Ken kept with me throughout my entire experience was top notch. I never had to worry. When my car came in I couldn't get to the dealership until five minutes before they closed. Never did they make me feel rushed or uncomfortable about being there an hour and a half after they closed. My overall experience with Ken and Buchanan Kia was exceptional. Keep up this good work and they may have a loyal customer for many years to come! More

I have been dealing with Buchanan Kia for several years and I am pleased with the work and the friendleness of the employees at Buchanan Kia,they are a great dealer to work with. and I am pleased with the work and the friendleness of the employees at Buchanan Kia,they are a great dealer to work with. More

I was not sure on the quality of Kia, but after test drive and the knowledge that Ken Sherman had of his product and interest that he showed to me as a first time customer was very satisfying. I have a drive and the knowledge that Ken Sherman had of his product and interest that he showed to me as a first time customer was very satisfying. I have always been a Dodge person owning over 10 vehicles,but the ride and quality of the Sedona was an experience for me. The other sales persons and the financing department were as helpful and informative as Mr. Sherman. There should be a rating over (5) as this dealership and its personnel would qualify. Thanks to all . More

I have my 2009 Kia Sedona serviced at Buchanan Kia. I am pleased with the quality work provided by a customer oriented team. Thank you! pleased with the quality work provided by a customer oriented team. Thank you! More

I ordered my car months ago from Buchanan Subaru and Ken checked in with me over the months it took for the car to come in and took care of everything for me when I went in to pick up my car. Great service checked in with me over the months it took for the car to come in and took care of everything for me when I went in to pick up my car. Great service. More