Buchanan Kia

By far, the best experience we have ever had buying a car By far, the best experience we have ever had buying a car in 45 years of buying. They are respectful, friendly and not pushy. They don't spend an By far, the best experience we have ever had buying a car in 45 years of buying. They are respectful, friendly and not pushy. They don't spend and hour in their little meetings deciding what they want to give you price wise. We were there 10 minutes and they gave us a great deal. we were able to buy the more expensive car we really wanted. not only all that, but they also suggested we could go get a sandwich while they got the paper work ready to be signed. WOW! in the past, other dealers have had a million excuses why we couldn't - shouldn't leave. (they were afraid we wouldn't come back ??) But at Wheelers, you are people walking through their doors not dollar signs. The team work between Ken and James was great. one is sales and the other finance, they work together to help the customer !! I got an e-mail today saying my hubby had left something in the car we traded. Not expensive, but it has sentimental value. To me, that was exceptionally kind and respectful. That's how Ken is and that's one more reason why we like Wheelers. First time ever!! I was relaxed, didn't have a headache and enjoyed driving away in my new car. Just wish I had know about Wheeler Kia a long time ago!!!! More

Wheeler kia in westminster is the BEST dealership I have ever dealt with. They treated me like family from the moment I walked in the door. Ken and James put absolutely no pressure on me to make any decisio ever dealt with. They treated me like family from the moment I walked in the door. Ken and James put absolutely no pressure on me to make any decisions that day, they were extremely nice and courteous throughout my entire experience. I told them where I wanted to be price wise, and they made it happen very quickly and efficiently. I was expecting to be dissappointed with the trade in price of my car from a previous dealer the same day, but ken asked me what the KBB estimate was, and he met it exactly, which was about a $3,000 higher difference from earlier that day. I was amazed that they would go that far for me. The cool thing about this dealership is that when you walk in the door, there are antiques everywhere. This dealer felt like home to me, which put me at ease as opposed to dealerships that have a thick tension in the air. The other things that impressed me was when you buy your car, they take a picture of you with the car and turn it into a calendar for you to keep. They also left me a rose on the dash, and a present filled with goodies on the passenger seat. I am utterly amazed that they would go this far to please their customers, That is why I am rating Wheeler kia of westminster an 11 on a scale of 1-10!! Thank you Ken and James and everyone at wheeler kia for making my dream become a reality!!! I'm recommending this dealership to everyone!! More

I traded 2 vehicles in for a new Kia Sorento and did not have any negative equity added to my new loan even though I owed on both of my prior vehicles. Warren Wheeler and James Carlyle were exceptional peop have any negative equity added to my new loan even though I owed on both of my prior vehicles. Warren Wheeler and James Carlyle were exceptional people to work with. I will recommend everyone I know to Wheeler Kia! More

From the minute I stepped into the dealership to the time I closed the deal, I was treated with utmost respect. I was never felt pressured. Most importantly, the final purchase price of my new Kia Sorrento I closed the deal, I was treated with utmost respect. I was never felt pressured. Most importantly, the final purchase price of my new Kia Sorrento was exactly what was given to me as the estimate. This has never happened with any prior purchase of a vehicle. Another great feature was that I did not have to spend hours upon hours to purchase this vehicle. My overall experience was outstanding, and I would recommend this dealership to any and everyone. More

OUTSTANDING ! ! ! went in to look at the optima and got exactly what I wanted at the price I wanted to pay. The absolute best car buying experience I have EVER had. Staff was friendly and they went over a exactly what I wanted at the price I wanted to pay. The absolute best car buying experience I have EVER had. Staff was friendly and they went over and above what was needed. Very fair deal on the trade in. More

We dealt mainly with James Carlyle,and were introduced to others, all of whom were friendly and eager to assist. James Carlyle was quite friendly, direct in his conversations, and knowledgeable. He explaine others, all of whom were friendly and eager to assist. James Carlyle was quite friendly, direct in his conversations, and knowledgeable. He explained very carefuly and clearly every aspect of the process of buying a car. Unlike most other automotive businesses I've dealt with over the years, I came away feeling that Wheeler's is completely trustworthy. More

Buying our new 2011 Kia Sorento from the folks at Wheeler was a great experience. It is rare to find a car dealership that provides such a comfortable atmosphere. My wife and I felt like we were joining a fa was a great experience. It is rare to find a car dealership that provides such a comfortable atmosphere. My wife and I felt like we were joining a family. In the past; buying a car from other dealers made me feel like I had to keep my guard up and be prepared to do battle with the slick, fast talking car salesman. Not so at Wheeler. These are stand up guys. I really appreciate their honesty and straight forwardness. Ken Sherman, our sales consultant is very knowledgeable and a pleasure to work with. We will definitely recommend Wheeler Kia to our friends and family. More

We took our KIA Soul in for it's 5,000 mile check-up and it was a great experience. The service people at Wheeler KIA in Westminster are courteous, friendly, extremely conscientious, and quick. They, like it was a great experience. The service people at Wheeler KIA in Westminster are courteous, friendly, extremely conscientious, and quick. They, like our salesman, Ken Sherman, have treated us from day one as if we are family. Whenever we go by, everyone recognizes us and says hello. We are amazed at how friendly and knowledgeable all of them are. It is definitely a pleasure to have our KIA Soul serviced by them. We really picked the cream of the crop when we bought, and now have our service done, at Wheeler KIA. More

I bought my Kia Sorrento SOLELY because of this dealer. They have an outstanding service shop and I can rest assured that they will take care of me and my car for years to come. When I bought the car, my s They have an outstanding service shop and I can rest assured that they will take care of me and my car for years to come. When I bought the car, my salesman was thoughtful and courteous and understood where I came from. I have receommended this dealer to all my friends and family. More

This dealership is really put together, from the decor to This dealership is really put together, from the decor to the people who work there. Decor? In a car dealership? Yes! It is like walking into a f This dealership is really put together, from the decor to the people who work there. Decor? In a car dealership? Yes! It is like walking into a friendly home. Everyone we met was friendly and knowlegeable from the front door through the service department to parts and the final signing of papers. There was absolutely no pressure to buy. There was lots of information in answer to questions and a willingness to send 2 men to Erie, PA to get exactly the van we wanted, (no extra cost to us). Though we called a lot of times, the lady at the switchboard was always friendly and happy to assist us. We appreciated the tour of our new vehicle point by point, the rose on the dashboard, the fair price with no dickering. Though we changed our minds a few times about model and trade-in, there was no sign of irritation from anyone. Ken and James were absolutely the best sales people we have ever dealt with in the car business. Both have a sense of humor and an attitude that says they will do anything to make the customers happy with their decisions. And there was no slandering other dealers! What a concept! Based on our experiences with 2 other dealers and Wheeler buying this vehicle, we rate Wheeler Kia a perfect 10! More