Buchanan Subaru

dissatisfied customer Bought a used car noticed fuel gauge wasn't working in first few days took it back got charged $100 and on the third time taking it back for window go Bought a used car noticed fuel gauge wasn't working in first few days took it back got charged $100 and on the third time taking it back for window got stuck and would not come up being 70 miles from Pocomoke it started a heavy rain with a car full of people all this within 3 weeks not to mention how much water got in car by time I turned around drove straight back to Pocomoke they could of care less they will get any recommendations from me now car has a mildew smell.BUT WILL SAY CORRA WAS NICE TO DEAL WITH SHE WAS GREAT. More

Excellent service Since it was inconvenient to take my new Forester back to Frederick where I bought it for a free oil change, I decided to take it to Buchanan because Since it was inconvenient to take my new Forester back to Frederick where I bought it for a free oil change, I decided to take it to Buchanan because they have Saturday hours. My service experience with a car dealer far exceeded my expectations. Robie was very helpful, professional, pleasant, and knowledgable, and very generously honored my first free oil change offer from the other dealer. I will be taking my car to Buchanan for all services from now on. Thanks Robie and Buchanan Subaru. Sandra Propst Mardela Springs, MD More

Freiendly and Helpful staff Great experience. I was in the market for a used truck and contacted Corra Liddle. She found just what i was looking for on the lot. The day of the sa Great experience. I was in the market for a used truck and contacted Corra Liddle. She found just what i was looking for on the lot. The day of the sale everyone was very friendly and the sale went smooth. I am very happy with my new vehicle. Thanks Corra! More

problems The employees that I dealt with were great. The price that Buchanan charged for changing the oil and rotating the tires was way out of line. The employees that I dealt with were great. The price that Buchanan charged for changing the oil and rotating the tires was way out of line. $93.86 I have a Ford Fusion that only cost $36.72 for oil change and rotating the tires. I will probably think twice before going back to Buchanan to have the oil changed again.. Barry & Donna Mears More

My new CAR Everyone was fantastic I really enjoyed my experience and now have the car I have always wanted. My daughters family just purchased a Subaru and love Everyone was fantastic I really enjoyed my experience and now have the car I have always wanted. My daughters family just purchased a Subaru and love it and I have a daughter that has a Subaru that has over 200,000 miles on it and it runs great. More

Everything was great. The service was prompt, friendly, and excellent. I prefer this site as I know I can come in and get the job done with very little hassle and with great attention to the customer. and excellent. I prefer this site as I know I can come in and get the job done with very little hassle and with great attention to the customer. More

My wife and I spent a lot of time shopping and trying to make the right decision for a brand new vehicle. After speaking with the Buchanan dealership and the wonderful Danye we decided on a Subaru Forester. make the right decision for a brand new vehicle. After speaking with the Buchanan dealership and the wonderful Danye we decided on a Subaru Forester. We compared prices to local dealers and they beat the price hands down. Danye did such a wonderful job she took the time to really help us make wise decisions as did some of the other staff. We were very impressed with the service, the help, the professionalism, and the price. We would definitely suggest Buchanan Subaru for your next Subaru. ~Kyle and Lauren Abell More

While searching for our new car, we visited at least eight area dealerships, including another local Subaru dealer. Salesperson Mark Layne was exceptional, providing information about the cars and Bucha eight area dealerships, including another local Subaru dealer. Salesperson Mark Layne was exceptional, providing information about the cars and Buchanan Subaru in a friendly, low key way. No high pressure sales technique here! We visited Buchanan twice before purchasing our new Forester from them, and were pleased both times. The price negotiations were quick and easy. There was no game playing with the Sales Manager and waiting for hours to seal the deal like you find in some places. It was honest and straightforward all the way. A few days later went back to have an accessory installed, and the Service Department was super. Robie Mears got me in and out right on schedule! My wife and I would recommend Buchanan Subaru to anyone looking for a new vehicle. More

Real easy to work with very frendley.they do all they can to make there costomers happy and comfortable i whould highley recomend them to any ont looking to buy new or used to make there costomers happy and comfortable i whould highley recomend them to any ont looking to buy new or used More

We schedule an apt and meet Mark with not knowing what we really wanted other then wanting out of our current SUV. So we spent some time test driving. Mark was very knowledgeable not only about the Subaru's really wanted other then wanting out of our current SUV. So we spent some time test driving. Mark was very knowledgeable not only about the Subaru's we were test driving but also with the cars we owned so he was able to know what we needed and wanted. Have I mentioned how much fun we had, I don't think I have ever had so much fun and felt like we not only bought a car but we made a new friend that we can return to for many years to come. Everyone we meet acted like we have known them for years. I cant tell you how friendly and at home we felt from the moment we walked in. Mark is amazing... I love our new Crosstrek and the gas mileage... THANK YOU for everything.... More