Mindy Matthews

I submitted an inquiry about a new Wilderness Crosstrek and had a quick response. Tom Goff is a very nice salesman and easily help us through the process of getting one delivered. Everything, even the fin and had a quick response. Tom Goff is a very nice salesman and easily help us through the process of getting one delivered. Everything, even the finance person was very good. Overall a relatively stress free experience and the smoothest vehicle buying experience I've ever had. More

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Buchanan Subaru is a great no pressure dealership. They accommodated and resolved all our concerns and made the car buying process simple and quick. It was great experience and our salesperson Sam wa They accommodated and resolved all our concerns and made the car buying process simple and quick. It was great experience and our salesperson Sam was knowledgeable and patient while we were in the decision making process. The service department quickly handled the the battery concern and replaced the stereo promptly. Will definitely recommend Buchanan Subaru. More

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Thomas Goff is fantastic at what he does. Tom made the buying experience exceptional. Shout-out to Mike in finance. Tom made the buying experience exceptional. Shout-out to Mike in finance. More

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FROM THE FIRST TIME WE VISITED BUCHANAN SUBARU DEALERSHIP AND WAS INTRODUCED TO OUR SALES PROFESSIONAL THOMAS GOFF AND THE MANAGEMENT TEAM OF BUCHANAN ! WE WHERE SO IMPRESSED WITH THE WAY WE TREATED LIKE FRI AND WAS INTRODUCED TO OUR SALES PROFESSIONAL THOMAS GOFF AND THE MANAGEMENT TEAM OF BUCHANAN ! WE WHERE SO IMPRESSED WITH THE WAY WE TREATED LIKE FRIENDS AND FAMILY FROM EVERY ONE , WE KNEW THAT WE HAD FOUND THE RIGHT DEALERSHIP, THAT DID NOT MAKE YOU FEEL PRESSURED INTO MAKING A PURCHASE,BUT LET YOU TAKE YOUR TIME IN MAKING THAT DECISION ! BY STRIGHT-UP PRICING WITH NO HIDDEN FEES ,,AND VERY POLITE AND VERY INFORMATIVE AND KNOWLEGEABLE AND GOOD HONEST ANSWERS ABOUT THEIR INVENTORY AND THEIR SERVICES AND WARRANTIES AND POSSIBLE FINANCING OPTIONS THAT CAN GET THE SALE OF YOUR CHOICE OR CHOICES DONE! AS WE HAVE BEEN AND STILL ARE VERY PLEASED WITH THE THREE PURCHASES WE HAVE MADE IN THE PAST TWO YEARS WITH THEM! BECAUSE OF THEIR GREAT QUALITY AND THEIR SERVICE! THEY HAVE AND WILL ALWAYS BE OUR GO TO DEALERSHIP ! SO MUCH, THAT WE HAVE REFERRED SEVERAL NEIGHBORS TO THEM AND THEY BOUGHT THEIR VEHICLES FROM THEM AND ALL OF THEM SAID THEY WERE GLAD WE POINTED THEM TO THE RIGHT DEALERSHIP! THANK YOU TO OUR FAMILY AT BUCHANAN,FOR ALWAYS LOOKING AFTER US AND ALL OF YOUR CUSTOMERS! HATS OFF TO EVERYONE AT BUCHANAN SUBARU! T-BONE AND TIA GARMAN(AKA/T-N-T)! More

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Very efficient, knowledgeable and friendly. Told them exactly what I wanted when I saw it. Drew up the paperwork and I was out of there, a happy camper. Told them exactly what I wanted when I saw it. Drew up the paperwork and I was out of there, a happy camper. More

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Buchanan Subaru in Pocomoke City, MD is nothing less than outstanding. The sales staff as well as the service staff work with the customer to give best prices on sales/leases and the service department sched outstanding. The sales staff as well as the service staff work with the customer to give best prices on sales/leases and the service department schedules appointments for service, which accommodates the customer. I have to describe all members of Buchanan Pocomoke as courteous, professional and straight forward. A family business atmosphere. My wife and I have leased five Subaru's from Buchanan, and each has been a great experience. More

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Our next vehicle will surely be another Subaru, and Buchanan will most certainly be our dealership of choice. Rob Creel is the salesman that we dealt with on our first purchase (2021 Forester); and, w Buchanan will most certainly be our dealership of choice. Rob Creel is the salesman that we dealt with on our first purchase (2021 Forester); and, we could not have asked for a more professional and courteous person to deal with. Also, the service department is staffed with knowledgeable, courteous and reliable personnel, always meeting our schedule and keeping us informed every step of the way with our service requirements. More

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Everyone at this dealership is exception! Rob and Mike mad the purchasing process so smooth and fast! Rob and Mike mad the purchasing process so smooth and fast! More

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I was extremely impressed by Buchanan Subaru and our Salesman, Rob Creel. From the moment we walked into the dealership, we were treated with the upmost respect and professionalism. Rob walked us throug Salesman, Rob Creel. From the moment we walked into the dealership, we were treated with the upmost respect and professionalism. Rob walked us through the process of selecting the best car for our needs and explained all the next steps. Honestly, everyone at Buchanan made sure our buying experience was exceptional. They have a customer for life. More

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Two vehicles from this dealership and another services there prior. Nothing but outstanding customer service every time !! there prior. Nothing but outstanding customer service every time !! More

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