Bud Brown Volkswagen

I've worked with Kelly for service on both of my Touaregs. I couldn't be happier the service team always goes the extra mile, the car is always clean and all fluids are topped off. They really seem Touaregs. I couldn't be happier the service team always goes the extra mile, the car is always clean and all fluids are topped off. They really seem to care about me and my car. I wouldn't consider buying a car anywhere else. More

Missy has been great for us. Even though our sale was final back in September, Missy still maintains contact with us insuring that we are still pleased with our purchase and experience. She is so wonderf final back in September, Missy still maintains contact with us insuring that we are still pleased with our purchase and experience. She is so wonderful, that when people stop to ask me (strangers) about my van, I immediately tell them to go and visit Missy at Bud Brown. She has been terrific to not only my husband and I, but to our 2 children as well. I know when we are in the market for another vehicle where we will go...directly to Missy. More

I appreciated that the sales people were not "high-pressure." I walked in knowing what I was looking for, what I expected to pay and what I should get for a trade-in. I was on my lunch hour and "high-pressure." I walked in knowing what I was looking for, what I expected to pay and what I should get for a trade-in. I was on my lunch hour and Jim respected my time. Upon returning to the dealership after work and Jim being tied up with another customer, Missy was very professional and went out of her way to make my experience pain-free. I was very satisfied with both Jim and Missy and the service they provided to me. I love my new/used car and would recommend this dealership to anyone. Cyndi Van Hengel More

After doing plenty of research online I decided on a Volkswagen GTI and luckily there was a dealership in Kansas City which had both the car I wanted and a great reputation. Bud Brown Volkswagen has a g Volkswagen GTI and luckily there was a dealership in Kansas City which had both the car I wanted and a great reputation. Bud Brown Volkswagen has a great staff and Mac is a wonderful salesman. The staff is very well informed and respectful. Ricky Moss did an excellent job going over the details of the sale as well. Great dealership. I would definitely recommend them to my friends and family. More

You hues did a great job. We'll be back when we need another one. Brian is a great salesman. We came to Bid Brown from OKC and had just finished a terrible experience at another dealership. We were s another one. Brian is a great salesman. We came to Bid Brown from OKC and had just finished a terrible experience at another dealership. We were so happy with the folks at Bud, that we drove back the next weekend! More

We went to Bud Brown after checking Cars.com. We were interested in the 2008 Rabbit. We worked with Jim McNeal. He was very good to work with. He wanted us to be satisfied with our purchase. He was h interested in the 2008 Rabbit. We worked with Jim McNeal. He was very good to work with. He wanted us to be satisfied with our purchase. He was honest and respectful of our time. The finance person was also good. We were going to pay cash but he found terms that made it worthwhile to finance. We would recommend Bud Brown VW to others. More

It was a very enjoyable experience I had my whole family of 5 kids with me and they worked hard at making sure we were all comfortable and did their best give me a positive buying experience. I would recomm of 5 kids with me and they worked hard at making sure we were all comfortable and did their best give me a positive buying experience. I would recommend them to any one. They provide all the information I needed and allowed us to test drive the Durango as long as I wanted to More

The sales persons were nice and helpful, they didn't try to push the car they thought I wanted. The sales person that helped me first asked how the day was then asked what type of car I was looking for. Not to push the car they thought I wanted. The sales person that helped me first asked how the day was then asked what type of car I was looking for. Not once during the deal did the sales person tell me what I wanted but asked what I wanted. The rest of the staff was polite and helpful. The only down side was the price of the car I bought, which doesn't mean much since I had a good idea of the cost before I went shopping. I would recommend this dealership in a heartbeat to someone looking for a new car, I love the car I bought and they will too. More

Overall experience with Bud Brown was very good. Really liked Brian Phillips' laid-back approach to sales, i.e. no pressure or phony lines. Allowing my wife and I to test-drive cars, by ourselves, was ref liked Brian Phillips' laid-back approach to sales, i.e. no pressure or phony lines. Allowing my wife and I to test-drive cars, by ourselves, was refreshing. The finance department even allowed us to change our minds about an option they sold us. This, by itself, will draw us back to Bud Brown VW in the future. Through no fault of their own, we had to make an extra trip (72 miles) for some follow-up service. We were promised a fuel-fill-up because of this, but it wasn't done; nor was an upholstery clean-up done as promised. We realize it was a full day's work to do some body and scratch repair, and these were minor oversights. Thanks, Bud Brown, from a satified customer. More

I actually went for service on our Chrysler Town & Country, which I use Bud Brown service because I bought the Chrysler from them and they are such great people to work with I drive 20 miles for my se Country, which I use Bud Brown service because I bought the Chrysler from them and they are such great people to work with I drive 20 miles for my service instead of using local service. The VW beetle convertable caught my eye and since I was just waiting around for service to finish the van I went to look at it and Melissa asked if I was interested and when she gave me the bottom line price I became really interested and called the wife. We came back the same day and purchased the VW, it is replacing a 2000 Mustang that my wife has has since 2001, we will now save the Mustang for our oldest grandson. We did take it for a test drive and it was quiet and drove better than the Mustang, the color was perfect and the sales people were extremely helpful. We were not even in the market for a new car but the sales and service at Bud Brown are to good to pass up so we bought it. More