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Bud Brown Volkswagen

Olathe, KS

4.8
2,393 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,393 reviews

May 25, 2020

Service Dept is excellent. Steve Hill makes the difference. He can diagnose problems and makes one aware in advance of corrections before they become serious issues. He also advises one of promot More

by JOHNE.GIESLER
Recommend Dealer
Yes
Employees Worked With
Steve Hill
May 26, 2020 -

Bud Brown Volkswagen responded

Thank you, Johne! We appreciate you sharing this excellent feedback about our teammate, Steve, and we will be sure to pass along your kind words to him. We look forward to seeing you back at Bud Brown Volkswagen for your next service visit!

May 23, 2020

I fell in love with a used atlas I found on the internet, Rick was awesome and had the vehicle ready for me to purchase. Mike helped me with all the paperwork. They did an amazing job and would definitely re More

by Krystal
Recommend Dealer
Yes
Employees Worked With
Rick Pringle, Mike Burkemper
May 26, 2020 -

Bud Brown Volkswagen responded

Krystal, thank you for reviewing Bud Brown Volkswagen! We're thrilled to hear that Rick & Mike took care of you during your visit!

May 22, 2020

All went well I had a dash light come on that continued to the next day. Best to take it to VW. Steve had one of the techs do a quick scan to determine the proble More

by Jeff in Olathe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill
May 22, 2020 -

Bud Brown Volkswagen responded

Thank you for taking a moment to review Bud Brown Volkswagen! We're glad to hear that Steve and the rest of our service team fixed your car and got you back on the road safely!

May 21, 2020

They have a great selection to choose from. Mike was very helpful in helping me narrow down the options based on my parameters and I purchased the first and only car I drove. Financing was easy and ever More

by LisaD
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Jesse Tinker, Mike Burkemper
May 22, 2020 -

Bud Brown Volkswagen responded

Lisa, thank you for shopping with Mike at Bud Brown Volkswagen! It's great to hear that your experience was such a smooth process. Enjoy your new ride!

May 21, 2020

I have used their service department to replace my clutch and engine oil. Got 15% off total price which saved about $250 compared to other dealerships. Service technicians and manager were very helpful and c More

by Mark
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Tom Mabe
May 21, 2020 -

Bud Brown Volkswagen responded

Mark, thank you so much for the review! We are grateful to have you as a customer here at Bud Brown Volkswagen, and we are glad that we were able to get you a great deal. We will be sure to let Tom know that you appreciate his help!

May 21, 2020

This is a very good dealership they follow up with their customers a very satisfied customer. Bought a certified preowned vehicle the whole process was quick and faster. More

by ALLENRB66
Recommend Dealer
Yes
Employees Worked With
Finance lady and receptionist , Jerry Arns, Jesse Tinker, Tom Mabe
May 21, 2020 -

Bud Brown Volkswagen responded

A big thanks from all of us at Bud Brown Volkswagen! Hearing from satisfied customers always brightens our day and we're thrilled to see you enjoyed your experience, Allen. Safe driving!

May 21, 2020

Easy to work with. Every associate that helped me made sure that I was in a comfortable position, and I was always given the information I needed. I would recommend this dealership and Jason Wattree to an More

by BW4986
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Jason Wattree
May 22, 2020 -

Bud Brown Volkswagen responded

Thank you for the 5-star review! We are so glad that we got the opportunity to work with you here at Bud Brown Volkswagen, and we will certainly let Jason know that you appreciate his help!

May 20, 2020

A pleasure to deal with everyone in the service department. They were responsive and all took the time to explain the situation and repairs thoroughly. My go-to dealer for VW service. More

by Ben
Recommend Dealer
Yes
Employees Worked With
Steve Hill, Kelly Adams, Tom Mabe
May 20, 2020 -

Bud Brown Volkswagen responded

Thank you for the fantastic review, Ben! It's our privilege to help keep your vehicle running smoothly and we're proud that Bud Brown Volkswagen is your go-to for service. See you next time!

May 16, 2020

Service writer Steve is superb. Prompt, accurate, detailed. He has the needs of his customers uppermost in his mind. I always ask for him when I get service at Bud Brown. I like the personal relati More

by HIGHNOTEFAN
Recommend Dealer
Yes
Employees Worked With
Steve Hill
May 18, 2020 -

Bud Brown Volkswagen responded

Thank you for taking the time to review Bud Brown Volkswagen! We're so happy to hear that Steve has earned your business and we look forward to working with you next time.

May 15, 2020

Seamless Car Buying Experience! So many times I have gone to car dealerships and I know more about the vehicles than the salesman does just by doing simple research. Chris was differ More

by Bryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Loveless, Chris Matheny
May 15, 2020 -

Bud Brown Volkswagen responded

Thank you for leaving Bud Brown Volkswagen a review, Bryan! Our team member, Chris, will be happy to know that he earned your five-stars. We're grateful to have you as a customer and look forward to seeing you in the future!

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