Bud Clary Chevrolet of Moses Lake

Victor was great! !! Best service I've had at the counter for my last few oil changes. Still think 2 - 2 1/2 hours is too long to have to wait. !! Best service I've had at the counter for my last few oil changes. Still think 2 - 2 1/2 hours is too long to have to wait. More

An oil change should NOT take 2 hours! With an oil change they also rotate the tires. But when they rotated the tires they did not adjust the tire pressure as they should have on a truck. With an oil change they also rotate the tires. But when they rotated the tires they did not adjust the tire pressure as they should have on a truck. This is the second time we have been to Bud Clary. The first time we bought an accessory in their parts department and had them install it. The parts department was great, very helpful. But the installation which THEY told us should be 1 hour was instead 2 1/2 hours! Every time we looked in the shop, no one was working on our truck! We truly believe it would have taken longer but we began to complain after 2 hours. We will NOT be returning to Bud Clary! They take WAY too long for oil changes and installations! More

Miss diagnosed the problem but charged $231 for their effort. Stopped at Les Schwab for the proper repair to solve the problem. ML Chevrolet blamed the problem entirely upon the incorrect issue while Les effort. Stopped at Les Schwab for the proper repair to solve the problem. ML Chevrolet blamed the problem entirely upon the incorrect issue while Les Schawb nailed it quickly. More

Clean area to wait in. Staff willing to make sure you are kept informed about the status of your vehicle. Staff willing to make sure you are kept informed about the status of your vehicle. More

The service I received from Johnny was exceptional and the shuttle service was a major reason I chose Bud Clary. the shuttle service was a major reason I chose Bud Clary. More

Worst communication ever. Never returned phone calls. Service writer was not prepared with a complete quote when called to tell me what was wrong and cost to repair. Never returned phone calls. Service writer was not prepared with a complete quote when called to tell me what was wrong and cost to repair. More

Service was good. They are a bit pushy about needing services sooner than GM recommendations. They are a bit pushy about needing services sooner than GM recommendations. More

Very thorough check in and inspection process. Most in depth I’ve seen at a dealer during an oil change. Nice waiting area. Most in depth I’ve seen at a dealer during an oil change. Nice waiting area. More

Super service by Richard…I figured my truck was needing major repairs but after you f Checked it out, the bill surprisingly $200! Thank you for your service!!! major repairs but after you f Checked it out, the bill surprisingly $200! Thank you for your service!!! More

There aren’t many other options locally but they are improving from what they were a few years ago. It did take 7hrs and 45 minutes for an oil change and minor alignment, but the service rep was apologe improving from what they were a few years ago. It did take 7hrs and 45 minutes for an oil change and minor alignment, but the service rep was apologetic and the service tech couldn’t have been nicer. My only real gripe is that a multi point inspection was supposedly conducted. Fluid levels is a part of that, and despite my washer fluid reservoir being empty, they said my washer fluid level wash good and my sprayer functioned properly. It appears they just checked the box on that point, making me question the validity of the rest of the inspection. More