Bud Clary Moses Lake Chrysler Dodge Jeep Ram

Horrible Customer Service Spent a whole week working with a Sales rep Raymond on trying to setup a new truck. Found one and said that we had it locked in for a Saturday deal. Spent a whole week working with a Sales rep Raymond on trying to setup a new truck. Found one and said that we had it locked in for a Saturday deal. I tried responding to him via phone, email, Voicemail and he never responded back. I tried calling 3 times today (Friday) and was transferred 6 times, put on hold 10 times and hung up on twice only to find out they sold the truck yesterday... Absolutely horrific customer service and will plan on NEVER doing business with Bud Clary again. More

I went to bud clary dodge in moses lake to get my car worked on. The minute I walked in I could hear yelling from out in the shop. Turns out one of the techs, who I found out is named Christian was cur worked on. The minute I walked in I could hear yelling from out in the shop. Turns out one of the techs, who I found out is named Christian was cursing out some poor old guy who had brought his vehicle in. Turns out the tire machine broke and damaged the rim. The man quite understandably wanted them to fix the damage. Well this mechanic was screaming and actually cursing this guy out and telling the man they wouldn't fix it!! Wow! And the service writer was just standing there letting this tech do that to a customer! I left. I would never go back here! Take your business elsewhere because you'll get better service. More