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Budd Baer Subaru

Washington, PA

4.7
1,025 Reviews
At Budd Baer Subaru in Washington, we're proud of what we've made: a full-service, family-run new and used car dealership founded on the principles of great products and honest business. With over 100 employees in the Budd Baer family of stores and one of the most competitive inventories of new Subaru models in the greater Pittsburgh area, we'd like to think that we're doing pretty well. As "The Honest Dealer", Budd Baer Subaru offers a unique alternative to the conventional car-buying experience. We're a third-generation family business, proudly serving in Washington since 1975--we've seen and adapted to a lot of changes over the years, but we're still here! And whether you're in the market for a brand-new Outback, Crosstrek, Forester, or Ascent, or you're shopping through our expansive selection of used cars, trucks, and SUVs, you can be sure that you're getting a great deal on a great vehicle.
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71 Murtland Ave

Washington, PA

15301

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Showing 1,025 reviews

October 28, 2023

Very pleased with sales person, and the vehicle we purchased exceeded our expectations. I like Debbie but didn't like the pressure to purchase addons. In fact to this day I am not sure what I did purc More

by ron.godava198
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chrissy Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Stonemark
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2023

Bad service and smoked in my car. Was not pleased at all. Not worth it. More

by brialyakayyy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victoria Bruno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Budd Baer Subaru responded

We are truly sorry to hear about your negative experience at Budd Baer Subaru and we want to emphasize that smoking in customer vehicles is strictly against our policy. This incident does not align with our standards. To address this matter most effectively, we would greatly appreciate any additional information you can provide, such as the date and time of your visit and the people involved, so we can thoroughly investigate what happened. Our goal is to rectify the situation and ensure that your next visit exceeds your expectations. If you have any additional questions or concerns, please do not hesitate to contact us at 724.222.0700. Thank you

October 27, 2023

Very pleased with the car and dealer but would like phone charger issues resolved soon More

by Samsk9s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Mialki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Bruno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Bresso
October 26, 2023

I was totally pleased with the service provided. Everything was explained in detail to me. More

by cvoytek_275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Short
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

Yes Everything was explained well. The bill was explained. The only problem was I had to bring in my car for the same problem a total of three times. The part for my window was replace More

by yoskeys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Bruno
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2023

Stacey answered all my questions about my concerns and made sure I was appropriately charged for the services rendered. I was pleasantly surprised how quickly my car was serviced. More

by ROYCELYN00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Short
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2023

Very friendly and helpful! So far so good. Had a hitch put on and the plate covering it came loose. They replaced it, because it's under warranty. More

by shellykolesky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Short
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2023

Victoria is wonderful. She helped us the evening we were bringing in the car by pointing out where to leave keys and helped with the form that needed completed. She was al More

by judywlocke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Bruno
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2023

Not my first or last experience with Budd Baer. Everyone there is very helpful and knowledgeable. Services were quick and easy. More

by narigona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Bruno
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2023

Victoria was helpful in explaining what work was completed on my vehicle. Satisfied with work completed. Will continue to have car serviced there. More

by bert4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Bruno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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