Buddy Chevrolet
Decatur, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews By Type
Showing 260 reviews
The STAFF is great ,the found the right car for the right price. Thank you buddy right price. Thank you buddy More
Everyone was friendly and helpful. But the price of an oil change has increased seems like every single time I come. It’s very unfortunate because I have been a customer for over 10 ye But the price of an oil change has increased seems like every single time I come. It’s very unfortunate because I have been a customer for over 10 years. I will not be getting my oil changed here anymore. More
I’m very interested they are give me very good deal and good price and they are very good people. good price and they are very good people. More
Thank you Buddy Chevrolet for operating in excellence. I dropped my 2019 GMC Sierra Denali off for service. It was making a popping sound from the front end. I left on Monday evening. Kevin reached out I dropped my 2019 GMC Sierra Denali off for service. It was making a popping sound from the front end. I left on Monday evening. Kevin reached out to me on Tuesday,he informed me my issue was,the last shop did an alignment wasn't done professionally. Bob the service Manager got involved.They work it out so I didn't have to have my Vehicle towed to the shop where the work was done. Because of individuals like Kevin and Bob. My situation at hand didn't escalate. Thanks for reaching out to the establishment that did the work to help resolve my concerns. Because of employees going the extra mile for their customers. Made me feel valued as a customer. Because of your willingness and promptness I will be able to make my holiday plans. Thank you so much!! keep operating in excellence! JohnStephens. More
Unprofessional Behavior in Public Setting During my visit, I witnessed the porter using inappropriate language, specifically the N word, in a public setting. This conduct was highly unprofessional and visit, I witnessed the porter using inappropriate language, specifically the N word, in a public setting. This conduct was highly unprofessional and unacceptable. Vehicle Purchase and Immediate Issues I purchased a car valued at $150,000. Within just four days of ownership, I encountered a significant issue: the battery was dead. Battery Problem at Delivery On the day I took delivery of the vehicle, Mr. Kerr had to use a battery jumper to start the car before I was able to leave. This indicated a potential problem with the battery from the outset. Follow-Up and Lack of Responsibility Four days later, the car failed to start again due to the same battery issue. Upon contacting Mr. Kerr, he instructed me to call GMC and request that they tow the car to the dealership. Mr. Kerr did not accept responsibility for the dead battery. Assignment of Responsibility and Resolution Process Mr. Kerr placed the responsibility for resolving the battery issue on me, sending a text message to communicate this. As a result, I was required to jump-start the car myself and drive 40 miles while concerned that the battery could fail completely during the journey. After repeated requests, a new battery was eventually provided and replaced at my residence, where the vehicle was located. Despite this resolution, I believe the dealership's handling of the situation was inadequate and could have been managed more effectively. Casey Wilson has been great. He has answered all of my phone calls and followed up when he said he would. Casey should get 5 stars on this review, Than you Casey for being a person with integrity. More
Fast check in , really nice associate . Fast in and out. Perfect day . No complains at all . Fast in and out. Perfect day . No complains at all . More
My service is always quick and the staff is always courtesy. I never have a issue when I come in for service. courtesy. I never have a issue when I come in for service. More
I was led to believe that they took my trade in. They lied and said my trade in payment were factored into my new payment. Waited until the next day after I purchased the vehicle to call and tell me They lied and said my trade in payment were factored into my new payment. Waited until the next day after I purchased the vehicle to call and tell me to come get my that they didn’t take the trade. Knowing I would not have purchased the he car if they was t going to take the trade in. Now I’m stuck paying two car payments. I hate the VIP manger Tobias, he is a lier and manipulator.. I should have just got an oil change and left. Never again will I buy a car from buddy. More



