Buerkle Hyundai

My husband and I purchased a new 2013 Hyundai Sonata today from Buerkle Hyundai. We were completely amazed by the excellent customer service we encountered at this dealership. Brian Armstrong was our today from Buerkle Hyundai. We were completely amazed by the excellent customer service we encountered at this dealership. Brian Armstrong was our salesman, he spent several hours with us on Friday showing us a variety of different trim packages on the Sonatas. He never made us feel rushed...even on a Friday afternoon, he wasn't "pushy" like some salesman, he was knowledgable, answered all of our questions and had an impressive amount of patience with us. When we came in today to pick up the car...he was so kind to teach us about all of the new "gadgets" and options inside my "fancy" new car. I have never been so impressed with a salesman before. We came in today (Monday) to pick up the car and do all of the financing paperwork. Cal Richards was our financing expert, he was very professional, knowledgeable, efficient and had great overall customer service. We have used this dealership several times before for service on our previous 2008 Sonata and have always been impressed. We will definitely return to Buerkle Hyundai again in the future and will recommend them to all of our family and friends. Thanks again Brian and Cal! David and Christina Ernster More

Adam is a great sales person. We had a quick and painless experience with him the first time around that we went back and purchased a second vehicle from him. Low to no pressure, very informative and easy to experience with him the first time around that we went back and purchased a second vehicle from him. Low to no pressure, very informative and easy to work with on prices. Our experience with Adam went above and beyond what we expected from any sales rep. He even helped us out with an after purchase repair even though we bought our Pilot AS IS with no warranty (our choice...oops). I'm very thankful to him and Honda/Hyundai for all their help and making life easier for our family. I highly recommend Adam Gifford and Buerkle when purchasing your next vehicle. More

My wife and I had an extremely positive experience while shopping for a new car at Buerkle Hyundai. Our salesperson, Matt Snaza, was both helpful and knowledgeable regarding the purchase of our new Sonata. shopping for a new car at Buerkle Hyundai. Our salesperson, Matt Snaza, was both helpful and knowledgeable regarding the purchase of our new Sonata. He went above our expectations in helping us trade our vehicle and purchase a new one. He went out of his way to accommodate our needs during the whole process- even changing his personal schedule to meet us a second night to complete the deal. Many thanks for all his hard work. More

Stopped by the dealership twice last Tuesday. I was initially interested in a 2013 Honda Civic and decided to stop by the Hyundai dealership to look at the Elantra before test driving the Civic. I walk initially interested in a 2013 Honda Civic and decided to stop by the Hyundai dealership to look at the Elantra before test driving the Civic. I walked around the lobby for 1/2 hour and was never approached. I sat in the Elantra on the showroom floor for 5 minutes, still nobody. I walked outside and look at them on the lot. Plenty of sales reps, but couldn't get their attention. I went next store and test drove the Civic. On my way out I stopped again at Hyundai. Same results. On Thursday I drove to the Walser dealership in Brooklyn Park and after a test drive, promptly purchased a 2013 Elantra Limited with the navigational system. Thumbs down to Buerkle. More

Started off interesting...I was an interested buyer but the first person to approach us was someone who seemed more interested in knowing if I wanted to buy used vs new. I was open to both but apparently t the first person to approach us was someone who seemed more interested in knowing if I wanted to buy used vs new. I was open to both but apparently the person who sold "New" couldn't help me. I thought that was odd, I needed a special person who could work with "New" and "Used". To me, I shouldn't have to worry about that but then came Matt Snaza and now I think...lucky me! He took the time to listen to me and clearly understand what I wanted. A great deal within a specific budget and car specs! The one car he pulled up thinking about my needs in the end was exactly what we ended up with! Talk about not wasting time! Even when I wanted to try "turbo" vs 2.4 more than once, he was patient. Mid point of the deal was also interesting. Matt and another gentleman took our MKX out to see about trade in value. My husband happend to go up to the window to get something before that left in the car and was taken a back by the person who was evaluating my SUV. This person was trying to make sure my husband knew our SUV did not have very many upgrades and would be worth about 10K before he did any research on it. I did research and so did two other dealerships and the range was 13,200-14,000 (we had paperwork from the other dealership). As they drove off we both said if he comes up with 10K we are out of here, they are trying to take us. Matt again came to the rescue! We trusted Matt so we told him what we were concerned about and made sure we got a fair trade in value. I think the person who evaluates the trade ins needs to be a little more aware of what he says and the way it may come across. Perception is reality for a customer. In the end, we got the car we wanted and the deal we felt was fair. This was not because it was the only car around (we had one on hold at your competitor). It was because of Matt! It is very important to have a team that listens, is resilient, adaptible and accountable. He never gave me a reason to shop anywhere else! Best Regards, Kathy More

Bought my first Acura from Buerkle and dealt with Matt Snaza. Easiest dealing with a dealership and saes rep. I have ever had. One phone call to Matt is all it took for me to arrange to pck up the vehic Snaza. Easiest dealing with a dealership and saes rep. I have ever had. One phone call to Matt is all it took for me to arrange to pck up the vehicle for a test drive. Matt was friendly and very accommodating throughout the entire process, which could not have been more smooth. I would highly recommend Matt to any of my frends and family. Thanks again Matt, you and the Buerkle family were great to work with. More

We love our car we purchased from Buerkle Hyundai. Gabe was very helpful on the phone and in person. Our experience started with him on the phone. We had a lot of questions and Gabe took the time to get ba was very helpful on the phone and in person. Our experience started with him on the phone. We had a lot of questions and Gabe took the time to get back to us with accurate information about the car. There was no pressure from Gabe at all. He was very helpful, easy to work with, and got us a great price. We would highly recommend Gabe to anyone looking to buy from Buerkle. Thank you Gabe for making our purchase seemless! More

Brian was an absolute pleasure to work with. He was friendly and worked to help us get the price we were looking for. We met with him a couple different times over the course of a week or so and he fol friendly and worked to help us get the price we were looking for. We met with him a couple different times over the course of a week or so and he followed up with us as promised... Not everyday like some places. He was honest and upfront which we really appreciated. We will definetly work with Brian again and refer others to him! More

We have researched buying a new car for about a year and a half. We went to the Auto Show both last year and this year. About 1-1/2 months ago we stopped at Buerkle Hyundai and saw Brian Armstrong. We to a half. We went to the Auto Show both last year and this year. About 1-1/2 months ago we stopped at Buerkle Hyundai and saw Brian Armstrong. We told him right away we were not ready to buy that night. He still took the time to explain about the Hyundai Elantra and its features and showed us cost comparisons. He gave us his car and said that he wanted to earn our business. He stuck in our minds as we visited other car dealers. I started e-mailing him 2 weeks ago and he responded promptly and worked with setting up a test drive for us next week. My husband actually stopped and saw him to get more information from him. We went back 2 hours later and Brian was right...he definitely earned our business. We showed him the best offer we had found on line and Brian got them to actually beat that offer. He worked and got the best price for us. We are now driving our beautiful red 2013 Hyundai Elantra. It was a fantastic experience all the way through to the finance person we met with. Brian also spent time going through the owners manual and helped us inside the car showing us everything before we drove off the lot. He has also called us to follow up the next day to see how everything is going. I HIGHLY recommend Brian Armstrong and Buerkle Hyundai for your next car purchase. More

I've had some extremely bad experiences working with Used Car salesman in the past. Bill Hartman was an extremely great experience - he went above and beyond to help me in the purchase of a car for my Used Car salesman in the past. Bill Hartman was an extremely great experience - he went above and beyond to help me in the purchase of a car for my daughter. He was knowledgeable, professional and made the purchase decision easy. In the past, I was always pressured to buy - Bill answered questions, even delivered the vehicle to my mechanic for a pre-buy inspection and never pressured me with a time line or a decision point. He did everything I asked and made the buying experience very positive. Bill was great to work with and a salesman I would highly recommend. More