26 Reviews of Buerkle Hyundai - Service Center
Excellent Customer Service I had an issue with my fuel gauge that started when my Hyundai was under warranty. It was difficult to detect then, and when I brought my car in well I had an issue with my fuel gauge that started when my Hyundai was under warranty. It was difficult to detect then, and when I brought my car in well after the warranty expired the service team worked with me and Hyundai corporate to get the matter resolved to my satisfaction. I would highly recommend John Chavez, Brian Coyle and the entire Buerkle team! Excellent customer service! More
Oil Change I had. Appt at 9:00 am last Tuesday, I arrived just after 8:00, (I was close by) planned on waiting. I was pleasantly surprised when they finished ju I had. Appt at 9:00 am last Tuesday, I arrived just after 8:00, (I was close by) planned on waiting. I was pleasantly surprised when they finished just after 9:00. Little things like this show me that they care. 👍👍 More
Repair a ball joint and align front end. I do not permit any service facility to work on my automobile with the exception of Buerkle Hyundai. Their service is absolutely superior in every res I do not permit any service facility to work on my automobile with the exception of Buerkle Hyundai. Their service is absolutely superior in every respect from oil changes to major repairs. In addition, their thorough inspections reveal any potential problems that can be immediately cared for before they constitute a major problem. Their service staff are courteous and efficient. More
Sincere Interest Each time I stop at Buerkle to have any service done, I"m greeted with a smile and a sincere interest in making sure whatever I need done is done Quic Each time I stop at Buerkle to have any service done, I"m greeted with a smile and a sincere interest in making sure whatever I need done is done Quickly and with my Satisfaction. I've now purchased two new Hyundai's from Buerkle in the past three years and I'm looking for another new one. Truly from the service department to sales and especially Kyle Heiser, I have never been happier with any dealer I've ever purchased or had vehicles serviced. Mark Smolik More
C Williams 2010 Sonata! Visit the dealership around Jan. 9th 2018. Have to say "great work done on my 2010 Sonata." Thanks to everyone for showing me how much you all care f Visit the dealership around Jan. 9th 2018. Have to say "great work done on my 2010 Sonata." Thanks to everyone for showing me how much you all care for your customers! Employees Dealt With: Adam Thompson More
amazing good service alway .....great attention and now people that you know more truly to bring you car for service .......thanks Chavez. I will recommend to good service alway .....great attention and now people that you know more truly to bring you car for service .......thanks Chavez. I will recommend to Hyundai . More
Best Service Department Experience I contacted Buerkle’s Service Department, as I heard great things from my co-workers. So I decided to take my 2015 Ford Focus in for an oil change an I contacted Buerkle’s Service Department, as I heard great things from my co-workers. So I decided to take my 2015 Ford Focus in for an oil change and check up. Derek was my personal service advisor and he was very knowledgeable and went over my vehicle in detai. Derek explained everything that was done and gave me some upcoming recommendations. I didn’t feel like they were trying to sell me, rather just take care of me! Oh and the service or customer lounge was open, clean and had plenty of free goodies too. Thank you Derek for taking care of my vehicle and me! More
Needed a new driver’s outside door handle. Brian Coyle helped with getting the part painted and fixed all in the same day. I have worked with Brian many times and had always comes through for m Brian Coyle helped with getting the part painted and fixed all in the same day. I have worked with Brian many times and had always comes through for me. More
Highly professional service Service has always been great! My concerns were taken care of with efficiency and promptness. Thumbs up to Juston Anderson, GM and John Chavez, Serv Service has always been great! My concerns were taken care of with efficiency and promptness. Thumbs up to Juston Anderson, GM and John Chavez, Service Director. More
Absolutely NO help after you buy from them Unfortunately I dealt with both service and finance and neither is helpful or customer-centric focused!! I had an issue with my car not starting. I r Unfortunately I dealt with both service and finance and neither is helpful or customer-centric focused!! I had an issue with my car not starting. I replaced the battery, but that did not help and it did not start again a couple of weeks later, so I had it towed to Buerkle Service. Instead of trying to figure out the problem they just said, well it starts for us and did nothing else. SO I had to PAY (when I had an extended warranty) to have a starter put in because I suggested that might be the problem, but, since THEY did not find it I was NOT COVERED!! THEN...when I traded in the car and wanted to cancel my extended warranty, I called 3 times, leaving messages each time and NO ONE in finance bothered to call back. I had to do THEIR work, once again, and figure out how to find who had the warranty and get it canceled. NOW I wonder if/when Buerkle will send me the check they received from the warranty company. This company has NO CUSTOMER SERVICE at all. Once they sell you something they forget alllll about you. There are many other places you can go to and I suggest you go to one of them. More