Buick GMC Brooksville

I was greeted by Donna as soon as I arrived. Asked if I had any issues that needed taken care of. Asked if they could recycle some oil. That was taken care of. Asked if I had any issues that needed taken care of. Asked if they could recycle some oil. That was taken care of. More

I truly enjoyed my experience at Buick GMC of Brooksville. The team was professional and knowledgeable, with NO high pressure sales techniques. They worked with me on what I wanted and presented Brooksville. The team was professional and knowledgeable, with NO high pressure sales techniques. They worked with me on what I wanted and presented a fair out the door price for review with no expectations or intense sales pressuring. It was a pleasure to do business with them and to be treated as a valued person and not just another Pay day. More

Great service & quick result . Danielle in the collision center is a great worker and very helpful with questions Danielle in the collision center is a great worker and very helpful with questions More

Service department over book for routine maintenance like oil changes. Requiring customers to site and wait multiple hours waiting on a 30 min oil change. Used to be better. It does seem this is happening mo oil changes. Requiring customers to site and wait multiple hours waiting on a 30 min oil change. Used to be better. It does seem this is happening more recently. Very disappointing to see companies like this more concerned about profits than customer satisfaction. More

Good service and gets the job done. Always gets you right in and very polite. Always gets you right in and very polite. More

Poor customer service will be using a different dealership. Was left a voicemail of truck results and was told other parts were broken to fix the original issue. Service Dept checked a different is dealership. Was left a voicemail of truck results and was told other parts were broken to fix the original issue. Service Dept checked a different issue non related to my service appt— fuses only to have them handed to me at the counter for me to service myself. I used a dealership close to home for a 2nd time but leaving with my vehicle after service results vehicle still having the same issues after they had vehicle for 3-4 days. Person that did my original test drive was not same driver before leaving with my vehicle. This doesn’t fall on my customer service at the front desk but the service Dept. More

It was a pleasure working with them! ! We enjoyed being able to ask questions and actually enjoyed buying this vehicle!! We feel we got the best deal out there!! Thank you!! ! We enjoyed being able to ask questions and actually enjoyed buying this vehicle!! We feel we got the best deal out there!! Thank you!! More

Donnie is great, tech was young and needs more hands on. Labor hours was over book..Final repair was good. Labor hours was over book..Final repair was good. More

Courteous and competent staff, always going the extra mile! A pleasure to do business with! mile! A pleasure to do business with! More

Service was fast and completed on time. Very satisfied with the service department. Very fair pricing. Very satisfied with the service department. Very fair pricing. More