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Buick GMC Brooksville - Service Center

Brooksville, FL

4.6
703 Reviews
Call Service Center (352) 796-3554

703 Reviews of Buick GMC Brooksville - Service Center

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January 22, 2025

I made a review a week ago. I have heard NOTHING from Brooksville Buick in regard to my comment. I have been asked several times to review on this service call. I will give them More

by DRowland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
TONY TURNER
2.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2025 -

Buick GMC Brooksville responded

Dear DRowland, Please accept our sincere apologies that we disappointed you. We do not have a record of any previous reviews--kindly let us know what platform you were using. We would love to contact you , but unfortunately you did not provide enough information for us to locate you in our system. At Buick GMC Brooksville, it is our goal to provide exceptional service to every guest. That said, we are certainly not perfect and we are always looking for ways to improve the level of service we provide. Our management team is ready to assist and resolve any outstanding issues. Please contact us at 352-600-1255. Jennifer Stals, General Manager Sincerely,

January 21, 2025

The service has always been great since I first started going there. I refer my friends to buy their vehicles there. More

by CHRISVISALLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2025 -

Buick GMC Brooksville responded

Thank you for the kind review!

January 17, 2025

Very pleased with their customer service. My vehicle was ready when promised. Also did a free car wash. More

by POTTSMINN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2025 -

Buick GMC Brooksville responded

Fantastic! Thank you for the 5 star review.

January 17, 2025

Excellent service and attention to detail. They really know how to take care of a client. More

by edward.rosajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2025 -

Buick GMC Brooksville responded

Thank you for the kind words--we appreciate you!

January 15, 2025

Donnie's always happy to help. He's always quick too find the information needed More

by william.libertini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2025 -

Buick GMC Brooksville responded

Thank you for the great review about Donnie! We appreciate the kind words.

January 15, 2025

Our sales person Dannett was fantastic. She was very knowledgeable and a personal. She went above and beyond to have the car we picked ready for us. More

by DTESSIE1
Recommend Dealer
Yes
Employees Worked With
DANETTE SIETSEMA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2025 -

Buick GMC Brooksville responded

Thank you for sharing your experience with Danette! We appreciate you.

January 14, 2025

Love the staff and the service department. very helpful. Always attention to detail when letting me know what's going on with my vehicle. and good communication about my wait time if its takin More

by lisa@flacracker.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2025 -

Buick GMC Brooksville responded

Thanks Lisa--we're so happy to be of service!

January 12, 2025

Donnie Pelham has been very helpful taking care of service for my vehicle. Friendly and excellent work! More

by pamelawebster1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 12, 2025

Always very polite and helpful and still waiting area is very nice. All the employees are very helpful. More

by JUNEGENUARDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2025 -

Buick GMC Brooksville responded

Thank you for taking the time to let us know about your experience. We are so happy you like the updates we've made to the waiting area!

January 09, 2025

Dealership is always great treating their customers. Donna always knows what I come in for and make sure it gets done. Tony from sales is a great man and sales person in glad he sold me my vehicle. More

by JPRIMEGEEK18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony grima
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Jan 22, 2025 -

Buick GMC Brooksville responded

Thank you so much for letting us know about your experience with Donna and Tony!

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