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Buick GMC of Mahwah

Mahwah, NJ

4.1
66 Reviews
Call Dealership (201) 512-0558
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386 NJ-17

Mahwah, NJ

07430

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66 Reviews of Buick GMC of Mahwah

December 01, 2021

Not happy at all I was quoted a price then on the day of pick up my monthly price was raised by $25.00 per month. My Sales person Ashley was fine the people finalizing my deal insisted they had the correct More

by MPROFENNA
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley M
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Dec 02, 2021 -

Buick GMC of Mahwah responded

I apologize for any confusion about your monthly cost. I would be glad to look into this for you to see what I can do to help, but I won't be able to find your contact information from this review. Please get in touch when you have a free moment so we can discuss this together. Thank you, Matt Diamond - Customer Care Specialist - 877-811-9330

November 19, 2021

We just had the best car buying experience we’ve had in 30 years of going to dealerships. A very nice showroom, friendly people and a helpful and knowledgeable salesperson were there to greet us and showed More

by Tom & Missy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Marrano, Nicky the finance guy
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Nov 19, 2021 -

Buick GMC of Mahwah responded

Tom & Missy, thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with the Buick GMC of Mahwah team. Drive safely in your new vehicle, and congratulations! We hope to see you both again down the road!

November 02, 2021

My request was for black GMC YUKON XL . Was told it’s available , I drove 2 hours to see it and be told O it’s gray , I don’t appreciate this kind of business I have other things to do rather than waste More

by Ridaspc05
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hispanic dude
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Nov 02, 2021 -

Buick GMC of Mahwah responded

It is disappointing to hear that we couldn't assist you with the vehicle that you were originally interested in. I understand how this inconvenience was frustrating and I apologize for the miscommunication. I will pass this feedback along to our sales department to verify that vehicles are being represented clearly and consistently, but if you'd like to share any additional information or discuss this matter over the phone, please don't hesitate to reach out to me directly. It is my goal to ensure that all customers have a five-star experience going forward. Matt Diamond - Customer Care Specialist - 877-811-9330

October 22, 2021

It was a pleasure purchasing a new vehicle from Buick GMC of Mahwah. I would highly recommend the dealership to anyone looking to buy a car. Great experience. More

by sacamp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugh Middleton
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Oct 22, 2021 -

Buick GMC of Mahwah responded

Congratulations on your new vehicle! All of us at Buick GMC of Mahwah appreciate the time you took to write about your experience working with us. It means a lot that our service stood out to you, and we wish you safe travels in your new ride!

October 20, 2021

Sayit and entire staff extremely friendly and polite. Great service. Will definitely return fir all our needs on our encore. More

by SS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service not sales
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Oct 20, 2021 -

Buick GMC of Mahwah responded

Thank you for the five-star review! Our team is happy to hear we could assist you with your service needs. Thanks for trusting Buick GMC of Mahwah with your business and we'll see you next time!

October 07, 2021

Easy to work with and got me a great deal thanks James I will refer a lot of people to you! More

by Lyndoncarson123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James mastrogiovanni
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Oct 07, 2021 -

Buick GMC of Mahwah responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with James and the Buick GMC of Mahwah team. Drive safely, and we hope to see you back again down the road!

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