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Bulldog Kia - Service Center

Athens, GA

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437 Reviews

437 Reviews of Bulldog Kia - Service Center

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August 23, 2013

I made an appointment for my 30,ooo mile service and when I arrived, Mr. Wegman promptly took care of the service. I told him I was trying to save some money so hold off on anything that wasn't necessary at More

by hramage
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Aug 26, 2013 -

Bulldog Kia responded

At Bulldog Kia, our team works hard to get you the best deal possible and I am very happy to see that Mr. Wegman worked with you financially. We are happy to have your business and trust and appreciate all of the kind words. For future reference, you can find fantastic specials from the Service Department on our Facebook and Twitter pages, so take advantage of huge savings today! Take care and enjoy the ride. Regards, James Hammond General Sales Manager jhammond@bulldogkia.motosnap.com

July 11, 2013

World Class Customer Service! My wife and I went to have our 2012 Sorento serviced and had no intention of looking at another car. We left that day with another 2014 Sorento SX and my wife absolutely loves More

by Mpearce61
Quality of Work
Recommend Dealer
Yes
Employees Worked With
Jonathon Pace, Jonathan Pace
Jul 11, 2013 -

Bulldog Kia responded

Thank you for taking the time to leave this wonderful reflection of your recent visit to Bulldog Kia! Jonathan is a true asset to our close-knit team and it is great to hear he was able to make your visit one to remember. Regardless of the reason for your visit, you can be sure that we'll do everything in our power to help satisfy your needs and accomplish your objectives. Don't forget to follow us on Facebook and Twitter for exclusive specials and deals for your next dealership visit! Sincerely, James Hammond General Sales Manager jhammond@bulldogkia.motosnap.com

June 29, 2013

My husband and I went in for service on my 2012 Kia sorento and while we waited Johnathan Pace talked us into looking at the the 2014 Kia sorento and we walked out with one! Johnathan was so friendly a More

by Bpearce
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Pace
Jul 01, 2013 -

Bulldog Kia responded

We're glad to hear you were so impressed by your time here at Bulldog Kia. It is our passion to provide you with the greatest service from top to bottom. From the minute you walk through our doors to the moment you drive off the lot, our team is right there, ready to assist with whatever questions, comments or concerns you may have. We go the extra mile so you don't have to. If any problems arise with your vehicle or if you're ever interested in a new vehicle, you can rest assured that our team of experienced automotive professionals will be ready to assist with whatever you may need. Stay safe out there, enjoy your new Sorento and we look forward to seeing you in the future! Regards, James Hammond General Sales Manager jhammond@bulldogkia.motosnap.com

May 30, 2013

My husband and I came to the service department to have our 2010 Kia Soul serviced and were killing time just "looking" at the new 2014 Kia Sorento on the showroom floor. We were so taken with all the f More

by patdozier1234
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chris Dalton
May 31, 2013 -

Bulldog Kia responded

Pat and Candler, it is absolutely fantastic to hear about your great trade! Regardless of whether your visiting the dealership for service or sales, our team is prepared to handle any and all goals and requests you may have. It is our passion to facilitate all of your automotive needs so that you can get in and out in a quick and timely manner with the most fulfilling service around! Thank you for leaving this review. We look forward to seeing you in the future and helping you with anything else that may arise. Enjoy the new Sorento! Best, James Hammond, GSM jhammond@bulldogkia.motosnap.com

January 06, 2013

All my experiences at bulldog Kia have been an enjoyable experience. All of the staff are very professional and helpful . Beau in the service department in particular . I have two small children and they ma More

by jennifermcbride
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Beau , Jonathan Pace
Jan 09, 2013 -

Bulldog Kia responded

Thank you for your excellent review of your recent visit to Bulldog Kia. We are constantly trying to create the best relationships we possibly can with our customers and the members of our service department are an important part of making this happen. Congratulations on your new Sorento and we look forward to seeing you again when you begin searching for a new car. Give us a call or stop in at any time if there’s anything we can do to help. Thanks again for choosing Bulldog Kia and be sure to take a look at our Facebook and Twitter pages for special promotions and news! Sincerely, James Hammond – General Sales Manager jhammond@bulldogkia.motosnap.com

August 09, 2012

We are very pleased with the work done on our Hybrid. We sent an email and got an immediate response and action to fix damage. The customer service and friendliness were great. Most of all I am pleased with More

by kerijacob
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Aug 10, 2012 -

Bulldog Kia responded

Thank you for taking the time to leave us this review. Ensuring your satisfaction is our top priority and we’re very happy you feel like the valued customers that you are. We are always happy to help and hope you will return for help with all of your automotive needs. Thank you for choosing Bulldog Kia and be sure to find us on Facebook and Twitter where you can get exclusive deals and coupons for our monthly service specials. Sincerely, James Hammond – General Sales Manager jhammond@bulldogkia.motosnap.com

April 06, 2012

Told me that I needed Transmission flushed every 30,000 miles according to Ownwes manual. After paying $175 for the service, realized that manual said every 60,000 miles. Will never use again. More

by vrowe
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Joseph Strong
Apr 20, 2012 -

Bulldog Kia responded

Thank you for your feedback. Your Sorento was in our service department because of concerns relating to the transmission. We performed a TSB (Technical Service Bulletin) for a transmission controller update and at the same time inspected the transmission fluid. The transmission fluid was dark and as a precautionary measure, we recommended the Trans Flush in the best interest of your vehicle. Bulldog Kia prides itself on providing honest service to all of our customers. This includes making recommendations of services based on the actual condition of your vehicle. Bulldog KIA is committed to delivering the highest level of customer service and satisfaction and as much as we strive to accomplish this with 100% of our customer occasionally we miss the mark. In this case we have refunded to you the entire cost of service which not only included the trans flush but also included an oil & filter change and tire rotation. We hope that this gesture helps retain your patronage, we value all of our customers and know the only way to grow a thriving and loyal customer base is to continue to deliver exceptional customer service and make it right when we don’t. If there is anything else we can do please don’t hesitate to contact me and I would be happy to speak with you further. Sincerely, David Kernall – General Manager bulldogkiausa@gmail.com

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